wedoskin.ca Reviews 

695
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 663 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, very reasonable prices, and the impressive selection of high quality skincare products available on the website. Consumers also appreciate the responsive customer support team and the wonderful surprise of receiving generous free samples with their daily online orders. However, some reviewers were not happy with notable delivery delays and extended shipping times experienced during major promotional sales events throughout the year. A few other people also felt that customer service could improve its communication when resolving frustrating issues regarding missing items or incorrect product deliveries.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a great variety of high quality skincare and... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting fast shipping and... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery times and... See more

Price

Reviewers highlight positive aspects of price, noting that the costs are very reasonable and noticeably... See more

Customer service

Consumers find customer service to be positive, highlighting that the support team is excellent, quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time purchasing, and everything was very easy. Found all products, great prices and very quick delivery with tracking details from Calgary to Ontario! Free delivery plus a follow up email to... See more

Rated 5 out of 5 stars

I had problems earlier on with my deliveries and the team subsequently cancelled my order so I was not expecting any good service after that. I gave it another try this time and I’m pleased to say I g... See more

Rated 5 out of 5 stars

I’ve ordered from wedoskin previously and was very pleased with the delivery service and products. I had the same positive experience this time. No Issues. The Alumier sheer sunscreen is my go to sun... See more

Rated 5 out of 5 stars

When I wanted to add something new to my skin care routine, I immediately thought of Yonka Lotion that I used years ago. Then I went looking for a Canadian company and discovered wedoskin. It was less... See more


Company details

  1. Health and beauty shop
  2. also in
  3. Facial spa
  4. Skin care clinic

Written by the company

At wedoskin, we are proud to be Canadian-owned and operated, and one of the fastest-growing medical-grade skincare retailers in Canada. Our mission is to empower you to achieve radiant, healthy skin with a carefully curated selection of professional, clinic-trusted products. We carry an extensive range of medical-grade skincare brands including AlumierMD, Omnilux LED therapy, Colorescience sun protection, EltaMD skincare, BABOR luxury treatments, GM COLLIN advanced formulations, Yon-Ka Paris botanicals, Valmont anti-aging solutions, and many more. Each product is handpicked to deliver visible results, whether your focus is on anti-aging, acne care, sun protection, or restoring skin health. With Canada-wide shipping, seamless ordering, and a 100 day returns policy, wedoskin makes it easy to shop for premium skincare from the comfort of your home. Our dedication to quality and transparency ensures you receive only authentic products backed by science and trusted by professionals worldwide. From targeted serums and medical-grade sunscreens to luxurious moisturizers and advanced at-home devices, wedoskin is your trusted partner in self-care. Thousands of Canadians already rely on us as their go-to destination for results-driven skincare. Experience the wedoskin difference today — premium, medical-grade skincare delivered to your door, coast to coast.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

695 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 49% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(695)

630 reviews in the last 12 months

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Rated 2 out of 5 stars

Order Incomplete and Delayed

Almost 2 weeks after ordering, the status was not showing as shipped, When I reached out, I was told they couldn’t see any tracking info on their end, and did not offer any solution.
My order finally arrived - but one of the items was not shipped.

Unfortunately this experience has led me to re-think ordering from this site. I likely won’t use it again.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Responsive, Reassuring, and Reliable

I was very impressed with their customer service and the extra care the team took with my concerns. In the past, a skincare company charged me but didn't deliver the product, and I panicked when my shipment from WeDoSkin was delayed. They responded promptly to my emails, eased my hesitation, and delivered my package as promised.

14 September 2026
Unprompted review
Rated 1 out of 5 stars

I didn’t receive the product I ordered…

I didn’t receive the product I ordered and communication with customer service has been frustrating due to delays in receiving responses and responses created by AI. I didn’t receive the shipping label/QR code referenced in an email regarding how to proceed for returning the product I received in error and finally receiving what I ordered. I haven’t found a phone number to call customer service to expedite this lengthy process. Quite disappointed.

10 September 2026
Rated 1 out of 5 stars

They sent me the wrong skin tone for my…

They sent me the wrong skin tone for my sunscreen. It already took so long to receive the order. Now they claim they have resent the correct one. However, I received an email shortly after stating my new shipment was cancelled. The customer service team can definitely serve well from better communication. I don’t know what’s going on but I hope I receive my product soon. I spent approximately $140 for two of them.

10 September 2026
Rated 5 out of 5 stars

Fast delivery

Just received my SkinCeuticals Triple Lipid Restore 2:4:2. The delivery was super quick and everything arrived in perfect condition. Can’t wait to see the results!

17 September 2026
Unprompted review
Rated 3 out of 5 stars

Took a longer time to get here than…

Took a longer time to get here than expected. However you responded and advised me in a quick timely manner. Your update system is the best.
I have used these products before so I have no complaints regarding them.

4 September 2026
Unprompted review

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