Weight Watchers Reviews 150

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, especially the coaches, for their helpfulness, support, and inspiring guidance in both in-person and virtual settings. Many people find the app to be amazing, informative, and easy to use, appreciating its tools for tracking and understanding eating habits. The product itself is highly regarded, with many users crediting it for their success and finding the workshops to be a valuable and motivating experience. However, some customers expressed dissatisfaction with recent changes to the app, specifically mentioning that it now requires more clicks to see point values and that the desktop application is no longer available. A few people also noted issues with the service, such as long lines at in-person meetings due to insufficient staff and some virtual coaches cutting off clients during discussions.

What people talk about most

Staff

People report positive experiences with staff, highlighting the helpfulness, knowledge, and support from... See more

User experience

Consumers find the user experience to be largely positive, especially appreciating the supportive community... See more

Product

Clients share positive opinions on the product. Many reviewers appreciate the program guidelines, finding... See more

Application

Users describe positive interactions with the app, finding it amazing, informative, and easy to use. Many... See more

Service

Customers had ambiguous experiences with service. Many reviewers praised the workshops, highlighting their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been a Ww member off and on for many years, gained wt back when I stopped attending meetings . Returned once I retired from nursing with 172 lbs on my 5ft 1" frame. Took 2 years to get to go... See more

Rated 4 out of 5 stars

I am happy the in-person meetings have remained. I wish there were more options. I love the app, the recent change where I can no longer quickly see the point value without clicking further in is frus... See more

Rated 4 out of 5 stars

I have never forgotten what the coach said at a workshop: “It’s not what you did, it’s what you do next that counts”. Such positive, very helpful advice when I’m feeling liked I’ve failed.

Rated 4 out of 5 stars

As a member, I did not appreciate how some of the U.S. virtual coaches were terminated without saying good bye to the members. However its a company that has a great product.



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

150 reviews

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Rated 5 out of 5 stars

The WW program is for real people…

The WW program is for real people living a real life. It is about lifestyle. I love the virtual workshops and I used to attend weekly in person workshops.
I live in N.E. Calgary which for over 40 years was a flagship location. It did not reopen after Covid and you have lost a lot of members and new members because of it. Now it takes me 2 hours return to attend an in person 30 minute workshop. So I only go once a month to weigh in (I am lifetime).
I am disappointed that WW has decided to recommend the GLP1’s. These are drugs that a person has to be on for their lifetime. If they go off - it is just like a yo-yo diet - they gain the weight back and more.

9 May 2026
Rated 5 out of 5 stars

For one the accountability at meetings…

For one the accountability at meetings for me. Our leader Debbie is the best. She gets us engaged and pumps us up for another week. Plus I enjoy the social aspect of attending weekly meetings in person. Thank you Weight Watchers!

14 May 2026
Rated 5 out of 5 stars

Need more in person workshops

I love the in person meetings. It is so helpful to be in the meeting room with so many members that go through the same challenges, struggles and celebrations as I do. We all support one another. I really wish they would open up one closer to my house. I travel an hour to get to a meeting. I live in Clermont, Florida

1 May 2026
Rated 5 out of 5 stars

Weight watchers plan

The meetings are especially important to me. They continue to keep me more accountable, therefore successful. Coach Jody really takes the time to put on a great meeting, and gets to know each and every one of us. The plan in itself is amazing as well. ⭐️

2 May 2026
Rated 5 out of 5 stars

The two coaches we have make attending…

The two coaches we have make attending the workshops so much fun. They are very informative and everyone feels comfortable sharing. The group of members feels like a family. The same coach has a virtual workshop that I can attend over the summer when at camp.

12 May 2026

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