Weight Watchers Reviews 160

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, caring, and informative approach, highlighting how coaches create a comfortable and engaging environment. Many users find the program effective and appreciate the sense of community and family among members, which contributes to their success and motivation. The app is frequently mentioned as a valuable tool, offering features like food tracking, recipes, and activity ideas, making the user experience positive and easy to navigate. However, some people mentioned issues with the app's design, finding it too complex with excessive swiping, especially for older users, and noted that constant changes can be confusing. A few customers also experienced difficulties with the app's functionality, such as delayed point value displays and sign-in problems, which impacted their satisfaction.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting the supportive and caring nature of coaches and... See more

User experience

Clients share positive opinions on user experience, particularly praising the app's features like nutrient... See more

Application

Reviewers express satisfaction with the app, highlighting its utility for daily tracking of food, weight, and... See more

Product

Users describe positive interactions with the product. Many reviewers love the WW program, calling it the... See more

Service

Reviewers highlight positive aspects of service, particularly praising the in-person workshops and coaching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the guidance and support of staff and fellow members I've managed to lose a considerable amount of weight, without drugs or exercise and 4 clothing sizes. Unfortunately, I'm not following the pla... See more

Rated 5 out of 5 stars

Weight Watchers transformed my mindset, health and overall quality of life! I use the app daily to track my foods, weigh in, and attend online meetings. All the tools and coaches are scientifically... See more

Rated 5 out of 5 stars

This WW app has so much more to offer than just keeping track of food/points. The coaches on virtual workshops are wonderful and caring with so many different types of workshops to choose from. This p... See more

Rated 5 out of 5 stars

Liz is a great coach, or guide or whatever our leaders are called these days! Always very positive and upbeat, creates a very comfortable environment for members and easily keeps the conversation goin... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

160 reviews

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Rated 5 out of 5 stars

I really love the Weight Watchers…

I really love the Weight Watchers program, especially the app. I utilize the app daily. I go to workshops daily and this has helped me with my GLP 1 journey. I have been a Weight Watchers member many times in the past, but this particular program is so much better.

11 May 2026
Rated 5 out of 5 stars

WW provides a roadmap and support for…

WW provides a roadmap and support for the lifelong journey to improved health. Its basis in current science and its flexibility to adjust to changes in scientific knowledge is wonderful.
Virtual meetings have given me a large and supportive community. The leaders are well informed and each has his/her own way to engage people from all over.
The company has made it more difficult to reach a human rep since introducing ai chats. WW doesn’t communicate changes to the program very well and sudden changes to the app or the actual program create chaos and stress for members. Eg. roll out to the MODES. I would like announcements from the company about new features or changes etc to be posted on CONNECT or as an email. I apppreciate that when members share program or tech concerns through surveys or phone calls WW often listens and adjusts.

11 May 2026
Rated 5 out of 5 stars

The Real Scoop

After loosing over 100lbs 9 years ago with WW I thought I could now maintain on my own. WRONG! Every week I look forward to my WW in person meeting with incredible coaches Anne and Rosemary, to learn new information that helps me stay on track and keep me motivated. It truly is like family where we share and care in a safe environment. This weeks workshop did not disappoint!

5 May 2026
Rated 5 out of 5 stars

I prefer the in person meetings

I prefer the in person meetings. So much support from WW staff and everyone attending.
Lots of great sharing and you always feel like you are not alone in this journey you are on.
Plus you make some great new friends along the way

10 May 2026
Rated 3 out of 5 stars

I realize that the company is in…financial stress

I realize that the company is in financial straights, but that being said it has gotten rid of an awful lot of REALLY Good coaches, and have filled some of those positions with really bad coaches.
I certainly miss the paper copy of recipes and coaching info. I know another expense that needed to be cut. Just a bit too much internet, that reduces the personal touch! Miss the in-person workshops for a lot of communities.

25 March 2026
Rated 5 out of 5 stars

I love my WW journey

I love my WW journey. The coaches , everyone of them are the best. I don’t know where WW found such knowledgeable, caring, giving coaches.
I love the app, I love the extra workshops and the special webinars. Keep it up WW YOU’VE NAILED IT

9 May 2026
Rated 5 out of 5 stars

I love in person workshops

I love in person workshops. The support, guidance, and education/ information given is invaluable!!
The App is for the most part amazing, informative and easy to use. I love the macro section where I can see where I'm doing well, or need to improve! I definitely makes one conscious of eating habits. Our coach Susan Meriano makes eveyone feel welcome and safe to share their sometimes vulnerable journey. She is the BEST coach I've ever had! I've joined WW MANY times over 35 years and this time I've been the most successful I've ever been. I credit a large amount of this success to Susan!

2 May 2026
Rated 3 out of 5 stars

I really believe the WW program…It worked for me to lose all my excess weight and I started as a senior.

I really believe the WW program guidelines are great and I am proof that they work. What is lacking is the software to back it up can be confusing. The roll out of changes are quite "hit or miss" as to who gets them when they occur. The second biggest complaint is the total disregard for seniors or people less comfortable or can't afford Apple I-phones. you should re-institute the PC or desktop applications. This would help anyone with poor eyesight or ease of keyboarding.

9 May 2026
Rated 5 out of 5 stars

I have been a Weight Watcher since…

I have been a Weight Watcher since 2001, made lifetime and left because I thought I could do it on my own. Sadly to say I couldn’t do it on my own came back after going through menopause. Made lifetime again, kept weight off for almost 9 years. Had 2 surgeries and my weight is coming back after 2 years and I feel supported and I know if I leave I cannot keep the weight down. I need the support, community, and listen how other people inspire others. Thank you WW❤️

8 May 2026
Rated 5 out of 5 stars

WWWorkshops make all the difference …

The workshop session make all the difference. I am very disappointed that these seem to be decreasing. When one leaves home one cannot find a workshop to attend. Not every region has one. Too bad. We need to have these. Years back there was a workshop in every neighborhood. Now they sre fewer and mych farter apart. This is not helpful to the WW program of engaging people in healthy weight-loss.

2 May 2026
Rated 1 out of 5 stars

Bad business practice as of late

There are so few meetings starting Friday and into Sunday as well as Tuesday. I cannot believe that this is intentional, as this is where most working adults are home and free from the daily work life hustle. There is basically no support and this is not fair. Additionally, there are so many meetings with the doctors and pop up RD's in the day and the people who are not seniors or semi retired are not able to log in and it is our funds paying monthly. How fair or just is this???

8 May 2026
Rated 5 out of 5 stars

I really enjoy the Merge of usa a…

I really enjoy the Merge of usa a division canada.
Except the events would be nice if recorded. So much great info not enough ti.e to write it out.
When all events are available I. Canada the the USA coaches are talking about in meetings and Events would be nice to have access to. It kind of makes you feel lost.
If we could all have the same options it would be amazing.

8 May 2026
Rated 5 out of 5 stars

Love my in-person & virtual meetings

Love my in-person meeting, but also love all the varied virtual meetings open to me as well. Chatting with other like-minded folks that “get me” and sharing about our struggles, victories and accomplishments during our weight loss journeys is priceless!

7 May 2026

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