Weight Watchers Reviews 160

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, caring, and informative approach, highlighting how coaches create a comfortable and engaging environment. Many users find the program effective and appreciate the sense of community and family among members, which contributes to their success and motivation. The app is frequently mentioned as a valuable tool, offering features like food tracking, recipes, and activity ideas, making the user experience positive and easy to navigate. However, some people mentioned issues with the app's design, finding it too complex with excessive swiping, especially for older users, and noted that constant changes can be confusing. A few customers also experienced difficulties with the app's functionality, such as delayed point value displays and sign-in problems, which impacted their satisfaction.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting the supportive and caring nature of coaches and... See more

User experience

Clients share positive opinions on user experience, particularly praising the app's features like nutrient... See more

Application

Reviewers express satisfaction with the app, highlighting its utility for daily tracking of food, weight, and... See more

Product

Users describe positive interactions with the product. Many reviewers love the WW program, calling it the... See more

Service

Reviewers highlight positive aspects of service, particularly praising the in-person workshops and coaching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the guidance and support of staff and fellow members I've managed to lose a considerable amount of weight, without drugs or exercise and 4 clothing sizes. Unfortunately, I'm not following the pla... See more

Rated 5 out of 5 stars

Weight Watchers transformed my mindset, health and overall quality of life! I use the app daily to track my foods, weigh in, and attend online meetings. All the tools and coaches are scientifically... See more

Rated 5 out of 5 stars

This WW app has so much more to offer than just keeping track of food/points. The coaches on virtual workshops are wonderful and caring with so many different types of workshops to choose from. This p... See more

Rated 5 out of 5 stars

Liz is a great coach, or guide or whatever our leaders are called these days! Always very positive and upbeat, creates a very comfortable environment for members and easily keeps the conversation goin... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

160 reviews

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Rated 4 out of 5 stars

Human Resources problem

As a member, I did not appreciate how some of the U.S. virtual coaches were terminated without saying good bye to the members.

However its a company that has a great product.

8 May 2026
Rated 5 out of 5 stars

It works!

WW is simple and it works if you record everything you eat in a day & stay within your numbers given per day. Also nice to given extra weekly points. There are lots of free foods which helps.
Good luck & have patience, it works! 😍

13 February 2026
Rated 5 out of 5 stars

App is handy

App is handy. New changes are.now clear due to the workshops and the virtual workshops keep me grounded.
The coaches are helpful friendly and supportive.
Altogether a super program helping me lose 106 # and turning my health around.

8 May 2026
Rated 4 out of 5 stars

I am happy the in-person meetings have…

I am happy the in-person meetings have remained. I wish there were more options. I love the app, the recent change where I can no longer quickly see the point value without clicking further in is frustrating. I want to know the pt value of each of my meals, this is gone now. When I scan an item the point value no longer comes up right away, I have to click into the food to see it. The more clicking means less satisfaction. Any app developer knows this.

8 May 2026
Rated 5 out of 5 stars

Coaches are well informed

Coaches are well informed, welcoming and supportive. People in the meetings are entertaining. I’ve learned a lot about food, eating habits and have been able to lose weight successfully.

8 May 2026
Rated 4 out of 5 stars

I have been a Ww member off and on for…

I have been a Ww member off and on for many years, gained wt back when I stopped attending meetings .
Returned once I retired from nursing with 172 lbs on my 5ft 1" frame. Took 2 years to get to goal, never gave up and have been at or below goal since 2013. My only complaint is that you are charging me monthly to remain in the program when it's supposed to be free. Feel like I am being penalized for no longer having in person workshops in Regina.

8 May 2026
Rated 5 out of 5 stars

Our team leader is exceptional...always…

Our team leader is exceptional...always a smile and always encouraging even when we did not have a great week..she confirms how well we are doing or will do. She us great in the learning sessions and again always asking for feedback and she handles things so well...her assistant is great too...she is never without. Smile 😃

I thought it would be easy fot me to reach my goal as my diet is so limited to start due to health...yes it is slow going but because of the leadership team I am still there and feeling good about it..I also encourage others to join this group...Lyn

8 May 2026
Rated 4 out of 5 stars

Some of the virtual coaches are so…

Some of the virtual coaches are so informative and give a lot of information that’s helpful. Thought time there’s coaches that cut off their client that is speaking.
And sometimes the conversation goes on into things that aren’t related to WW, which is fine but sometimes it goes on too long.
Overall, I love the app and the virtuals

28 April 2026

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