Ad leads you believe you get a hardback book to begin with but after inputing all your info you see it's a paperback. Then you go to pay and you can now pay extra if you want the hardback book, plus m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
With this experience I believe the hardcover option should have offered first. I did not like the extra offers, I think it was a bit overwhelming. Everything else was great.
Company replied
All the extra items they want you to buy after you have made your choice is a bit redundant. The one exception was the baby planners. Otherwise, it was frustrating not to be able to go straight to my... See more
Company replied
Too many add ons prompts at the end in order to get to finalize the purchase. Charges keep popping up one at a time instead of all together at the end so you can clarify what it is you real... See more
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Company details
About Welcome Baby
Written by the company
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Contact info
United States
- hello@welcome.baby
- welcome.baby
4.0
Great
480 reviews
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Reply from Welcome Baby
Dear jowensp,
We hear adding a card was complicated. Strict steps prevent a scam or chargeback and meet legal rules, but shouldn't cause injury to your trust. We are actively working on improvements. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
I love the book and this is the second…
I love the book and this is the second time I have ordered it- the NO thank you option is very small and hard to see- I know you are hoping for all Yes’s- but making the. NO option larger would be helpful
16 April 2026
Reply from Welcome Baby
Dear Denise Lovshe,
Welcome Baby is glad you love the book! We are actively working on improvements to enlarge the small NO option. We want clear checkouts without scam worries, chargeback risks, legal issues, or injury to trust. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Easy to order
16 April 2026
Reply from Welcome Baby
Dear jc,
We are glad it was easy to order! Welcome Baby is actively working on improvements and taking legal action against scam sites to prevent chargeback or injury issues. For help, please email help@welcome.baby and include your account email and order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Nana,
We are thrilled this book will help your 1st great grandchild know about you. We are actively working on improvements. To help Welcome Baby protect against scam, chargeback, legal, or injury issues, please email help@welcome.baby and include your account email and order number.
Sincerely,
Welcome Baby Team
Website is user friendly
15 April 2026
Reply from Welcome Baby
Dear kathysensing,
We are glad you found the Welcome Baby website user friendly. To protect against any scam, chargeback, legal dispute, or product injury, we are actively working on improvements. Please email help@welcome.baby and include your account email and order number if possible.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Edith,
We are thrilled you find Welcome Baby exciting and can't wait! To prevent scam, chargeback, injury, or legal issues, we are actively working on improvements. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Smart idea for this book, a little bit expensive
Generally satisfied, hope for better price in the future. Especially the cost of the hardcover could be avoided.
15 April 2026
Reply from Welcome Baby
Dear M.T.,
At Welcome Baby, we understand your concern about the hardcover cost and are actively working on improvements. To prevent any scam, chargeback, legal, or injury issues, please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Christeena,
We are glad you received great customer service! Keeping you safe from injury, legal issues, a scam, or a chargeback is vital to Welcome Baby. We're actively working on improvements. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Kim Quenzer,
We are glad you loved the personal touches and found us easy to manage! Welcome Baby is actively working on improvements to prevent any scam, chargeback, legal issue, or injury. Please email help@welcome.baby with your account email and order number for any future support.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear lily,
We are glad you are excited for the book and the moment it arrives! We are actively working on improvements to prevent any scam, injury, legal issue, or chargeback. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Christina Flores,
We hear the process felt lengthy. Welcome Baby is actively working on improvements! Our checks to prevent scam, chargeback, legal, and injury issues take time. Please email help@welcome.baby with your account email and, if possible, your order number.
Sincerely,
Welcome Baby Team
Questions with thorough…
Questions with thorough well-thought-out the whole process was easy to do.
10 April 2026
Reply from Welcome Baby
Dear carmen roberts-albury,
We are thrilled you found the process easy to do and our questions thorough. At Welcome Baby, we are actively working on improvements to prevent any scam, injury, chargeback, or legal issues. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear bturnbull,
We understand your concern about the promotional things post-order and are actively working on improvements. Welcome Baby addresses all issues, from a scam, chargeback, legal, or injury matter to marketing. Please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
It was easy to navigate
It was easy to navigate. I just wish they had told me about the hardcover before I bought the soft cover. Other than that, I’m very
10 April 2026
Reply from Welcome Baby
Dear Lucille Brown,
At Welcome Baby, we hear your feedback about seeing the hardcover before the soft cover and are actively working on improvements. To prevent any scam, chargeback, legal, or injury issues, please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Nice book and pictures
10 April 2026
Unprompted review
Reply from Welcome Baby
Dear Azizah Mohd Zahidi,
We are glad you liked the nice book and pictures! Welcome Baby is actively working on improvements to prevent any scam, chargeback, injury, or legal issues. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Vyetta Reynolds,
We are glad you found it very easy to follow! To protect against any scam, chargeback, injury, or legal issues, we are actively working on improvements. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear customer,
Glad you enjoy Welcome Baby's variety of choices and simple navigation! We are actively working on improvements to our safety measures against any scam, injury, legal issue, or chargeback. For help, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Provided many options
Provided many options. Praying the item would arrive and makes me realize some more that it was one of the best gift decision made…
7 April 2026
Reply from Welcome Baby
Dear irbm,
Glad providing many options made this your best gift decision! We are actively working on improvements to prevent any scam, chargeback, legal, or injury concerns. Please email help@welcome.baby with your account email and order number so we can track your item.
Sincerely,
Welcome Baby Team
I am able to choose things that I…
I am able to choose things that I wanted to include in this book
6 April 2026
Reply from Welcome Baby
Dear May,
We are glad you loved choosing what to include in your book! We are actively working on improvements to prevent any scam, injury, chargeback, or legal issues. Please email help@welcome.baby and include your account email and the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear MARLENE LIGGAYU,
We are glad you had fast ordering! Welcome Baby is actively working on improvements to prevent any scam, injury, legal issue, or chargeback. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
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