We requested an English speaking driver for 8 hours in Belgium in June, 2026, to take us thru Brussels and go to outlying areas. Unfortunately, our driver spoke virtually no English (a word here or t... See more
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We used Weclome Taxi for our travel during a recent trip to Italy. We were traveling with a large group of 10 so it was economical for us to pool our money for private transportation. Our driver was... See more
Company replied
My experience was very comfortable from start to finish. The communication was also seamless throughout. The driver arrived on time, was courteous and attentive, and spoke English. He also shared inte... See more
Company replied
Fast and efficient respond and service. So far we only booked two private taxi services in Europe, one in Rotterdam and one in Nice. In both locations we needed a pick-up from airport and visiting... See more
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Company details
Information provided by various external sources
WelcomeTaxi provides professional ground transportation with foreign language speaking drivers at lowest rates in different cities of the world.
Contact info
High Road 120A, East Finchley, N2 9ED, London, United Kingdom
- +44 20 3514 1116
- office@welcome.taxi
- welcome.taxi
Asks customers to review
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Hasn’t replied to negative reviews
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Very good service
Very good service. Used them 4 times across moscow and sochi. Excellent drivers and punctual and acccurate. Thank you
An excellent service
An excellent service, the driver was very supportive and we had a good time, Organisation was perfect, even under 24h I could reach the manager via chat
Misrepresentation of vehicles for high prices
I requested an Airport transfer in Almaty Kazahstan and paid seven times more than a regular taxi cost there. I did not mind the price since I am an often international traveler and expected a high service, quality vehicle (which I have chosen in Welcome Taxi website) for the money I paid. Unfortunately, Welcome Taxi is far from quality and ethical services! They fast at charging you for the service however as soon as you contact them to report on undelivered services and quality and models of vehicle you ordered, they go silent. I was supposed to get Porsche Cayenne and instead I was offered a barely holding together Toyota sedan. The driver was as surprised as I was when I told him that I expected a luxury ride. It was not drivers fault but mismanagement and misrepresentation of Welcome Taxi company and I understand. Nicolas- aperantly a manager- was open to communication until I reported a bad and dissatisfied service; then he never responded to my messages any more. What kind of ethical business behavior is that? Anyway I am not planning to use Welcome Taxi anymore and do not recommend it ! Best Regards

Reply from WelcomeTaxi
I want to response to my Taxi driver…
I want to response to my Taxi driver (Toyota Prius) for what he complained, was about his business as a Taxi driver has went down compared to Uber.
The distance is about 46 miles from LAX to my home at Montclair, CA with 1 person + 1 light backpack and a 15 kg suitcase. It took about 1 hour drive, no traffic (on Saturday) and he charged me $141.00.
For Prius, the full tank of gas is about $35-$40 only and it can drive back and forth from LAX to Montclair for many times. This was over charge for $141.00 (I paid him without saying a word because I was so tired for a long travel). But I want to tell you, this is the reason why your Taxi driver keeps going down from day to day. (My taxi driver was an White Indian-Muslim still speaks English in an accent).

Reply from WelcomeTaxi
This was my second time using Welcome…
This was my second time using Welcome Taxi. To date, very reliable. I shall use them again.
excellent service
excellent service, driver had awesome english. Efficient and comfortable
Excellent service
Excellent service. Very professional and very kind driver. 100% reliable.
the taxi arrived 1 hour late
the taxi arrived 1 hour late. there was no message from him when we arrived. We had to call him to know why he was not there. he said he would arrive in 20 minutes but in the end we waited 1 full hour. It is absolutely unacceptable.
once Inside he did not know where to go and had to check the address while he was Driving. it was not safe at all as he was looking at he phone while Driving.
Driver went the extra distance to…
Driver went the extra distance to accomadte a late flight. Definitely would use again
Great service
Friendly, reliable. Great service, also in handling last minute change requests in an uncomplicated way. Highly recommended.
Very good service on time
It was everything o.k.
Very good experience
Safe, comfortable ride
The car services was responses to WhatsApp. The driver was on time and spoke excellent English. Highly recommend.
Perfect solution to pick up guests
Perfect solution to pick up guests. No risk to become a victim of the taxi driver scam at the airport. My guests felt a warm welcome in an inspiring city.

Reply from WelcomeTaxi
There was a change in the flight…
There was a change in the flight through no fault of my own,i promptly notified them of the change,was told there would be an adjustment to the fee.Then I was told there would be no adjustment.A!so,the driver was late,this was very inconvient as my phone does not work in Europe.very disappointing.

Reply from WelcomeTaxi

Reply from WelcomeTaxi
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