Welcome Break Reviews 

Housing asylum seekers at their Newport pagnell services hotel despite the unsuitable location and unknown risks the the neighbouring housing estates children and women.
No communication r local residents and profit over the safety of their neighbours

I would like to say a HUGE, HUGE thank you to Chris and Sian part of the housekeeping team, at Keele Services who reunited me with my lost mobile phone on Wednesday 30th October. Sian kept it safe, after it was handed in and Chris checked the staff Whatsapp messages, gave me lots of good advice and then came out to the car park at that critical moment as I had turned on my engine to drive off to tell me it had in fact been handed in!!! What a hero!!! To leave the services without my mobile would have been an utter disaster!!! I will not forget Chris's act of kindness......THANK YOU CHRIS YOU ARE A LEGEND!
Also thank you to the staff at Starbucks and the Manager at Waitrose who were all very helpful too!

Excellent service from Nilam and Lloyd.

Drinks were 10 out 10 too

Place was spotless.

Keep up the good work guys

Wow their diesel is an absolute rip off!

My local shell is 1.26 a litre and the most expensivest is like £1.50 and that’s a service station

But welcome break was £1.82 a litre for standard 🤬🤬🤬.

Shop isn’t accessible you need a crystal ball so see what you want and then tell the guy in the window what you need

This was like 2am but in north wales we don’t have f@nnies like this who lick the doors and hide behind 2” of glass when the clock hits 10 😂😂😂

Stopped at Fleet services on the M3 to get something to eat from the shop at the garage. Garage was open but a very rude woman wildly shook her head at us and shooed us away when we approached the doors - I guess it was closed!! No wonder it was empty - shop not open and fuel a good 30p per litre more than anywhere else. Accept it was closed but there’s no need for rudeness. We will stop at the next 24 hour services on A303 instead.

Poor service and majority of shops have rude staff. Only 1 of 3 fast food outlets were open and serving an overpriced breakfast choice that can only be considered as legal daylight robbery. Inside and outside areas haven't seen a mop and brush in a while.....Welome to the UK.

Welcome break Oxford. Absolutely terrible. Dominated by American fast food. We just deserve better than that crap.

Went into the WHS South Newport Pagnell lady working was so helpful and friendly. I will definetly use this service station again.
Her name was Angela. She made my day with her great customer service

Lost my wallet at Leicester Forest East services. David Gooch, the Customer Service Manager, went out of his way to post it back to me. It had cash, credit cards and various other important documents in it. All returned intact. Many thanks to David.

Single. Ply. Toilet. Paper.

Mind blown. You tight m*therf*ckers

Less than a star. Travelling late back from Dorset had to come off as had slow puncture to change tyre. Services toilets shut. Absolutely disgusting and even the fuel pumps doors were shut couldn't use them.
What's the point of services if you can't use the facilities on a 276 mile journey.
Staff who were leaving were also unhelpful and just wanted to get out of there.
I will never spend any money at any welcome break services again.
Good job we managed to sort the car in time or we would have also had a £15 car parking fee to pay and if phone had run out would have been £100.
I just can't express how disappointed and angry I am.

If i could i would give less than a star, they have engaged a parking company, you really need to avoid welcome break South Mimms in my opinion , they have parking eye a private parking company

South Mimms M25 Services. Never to be repeated. I needed to stop for a pee. From leaving the slip road to getting back on to the motorway took an hour. The car park was rammed, with hundreds of empty places for electric cars to charge up, and most of those covered up waiting to be commissioned or repaired.
1*.

‪Do NOT use Welcome Break. They employ Parkingeye to enforce fraudulent parking tickets. I parked on garage forecourt for 3 hrs as I was too poorly to drive & sat in the restaurant spending money. There were no signs displaying the parking charges if you stayed 2 hrs. £100 ticket‬

Driving up from London to Manchester we made one stop at Corley services to get a road atlas and a bottle of water at WHSmiths. At Manchester we realised I'd lost my passport, so hoping against hope when we headed south the next day we stopped at Corley to ask if they'd found anything.
The passport was there, in their safe.

Their professionalism was life-safer!

Welcome break gordano services avonmouth bristol.

STANDARD UNLEADED FUEL £1.66.9 PER LTR......EVERYWHERE ELSE AROUND £1.39.9 TO £1.42.9

GOUGING PROFITEERING UNREASONABLE SHAMEFUL DISGUSTING...

AVOID AVOID AVOID !

The good breakfast at welcome break services wow I won’t feed a dog it the bap was one that lasts 6 years the bacon was not very nice how a place like this is still trading is beyond me needs shutting down the price Jesus £4.49 no care for quality of food

Welcome Break.

Well, welcome break is definitely somewhere i shall NOT be visiting again.
I nipped in not to long ago to a young boy who was working there getting absolutely grilled by who i’m guessing is his manager.
I’m not sure the reason but this woman was ruthless!!!!! calling him names (ones i’d kill someone for using if i was a homosexual) and getting in his face.
I’m no perfect peter but even i know you don’t do something like this in the middle of a shop.
She spoke to him in such a disgusting way the young man looked away afterwards with tears streaming!!
i feel so sorry for this boy and i really really hope he is ok.
(hopefully looking at running miles away from there)
Not only that, when i spoke to him about who i could speak to about complaints. He asks me not to say anything then after alot of insisting he tells me to email the customer support for “Applegreen”.
Made sense at the time because all the signs say applegreen but i got a response saying “this site is now a welcome break”. was so confusing and i’m not sure why the signs are wrong or why he lied to me. but now i am here, after no response to both of my emails from welcome break.

I wanted to sing the praises of one of your members of staff who displayed great kindness and exceptional customer service.
I was travelling home on Sunday evening and began to feel quite ill, so I pulled into Hatfield Services on the M25.
I was sick many times on getting out of the car and my wife called for help.
A kind young man ran into the Welcome Break entrance and fortunately found Vanessa your Duty Manager? (Not sure of her role) but what I could tell she was managing the centre very well!!
She immediately helped me inside and looked after me for the next hour.
Her cabin crew experience came into its own as she cared for me and comforted my wife.
Once I had recovered sufficiently to travel she insisted on us letting her know when we had got home and how I was feeling etc.
I worked in the customer service industry for 35 years and so I am well informed to know exceptional customer service when I see it.
If you have a reward programme for staff I am more than happy to be contacted for extra information etc.
I do hope you can give her a pat on the back at the very least and please let me know if you can do something for her as she is a credit to your organisation.

The good breakfast Keele service
station what a joke name.can officially say it's the worse breakfast I've ever had everything on the plate was microwave from pre cooked and wasn't even microwaved long enough the mushrooms stone cold and under cooked and the rest of the breakfast wasn't better for the prize you think it would be better
Staff are more concerned chatting and taking fun of customer
Don't waste your money.