Welkoop Reviews 

21,555
•
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Fijne mensen , en goed gehumeurd. Goed aanbod van seizoensplanten en producten. In addition, the prices are competitive and the service is good.😃

Company replied

Rated 5 out of 5 stars

It was a great shopping experience, the staff members are very professional. Shop stocks an extensive range of garden, pet and other products. Thank you!

Company replied

Rated 5 out of 5 stars

Always a fan of Welkoop. Especially when they have Sale. Good quality for good prices. And everything for my cat and dog. I also like to take some super small plants with me for a nice low price there... See more

Company replied

Rated 1 out of 5 stars

I recently made a purchase online but have not yet received the product. After placing the order, I received an email stating that I would be notified when the product is ready for pickup. However, I... See more

Company replied

Company details

  1. Garden centre
  2. Pet shop

Written by the company

Onze webwinkel en 150+ Welkoop winkels hebben alles in huis wat je nodig hebt op het gebied van tuin, dier en kleding. ✔ Breed assortiment ✔ Deskundig advies ✔ Service die nét wat verder gaat.

Welkoop is uitgeroepen tot de beste winkelketen Tuin & Dier 2021

Vakkundig advies & goede producten

Vakkundig advies & goede producten
Welkoop is uitgeroepen tot de beste winkelketen in drie categorieën voor Tuin & Dier. Iedere dag werken wij er hard aan om onze klanten van vakkundig advies te voorzien en producten aan te raden die passen bij hun dier en tuin.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

22k reviews

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Asks customers to review

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4.3

All reviews

(21,555)

1,363 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Welkoop logo

Reply from Welkoop

Hallo Tineke,

Dankjewel voor dit mooie compliment, deze steken wij graag in onze zak :-)

Groetjes,
Diederik

Rated 5 out of 5 stars

Excellent

It was a great shopping experience, the staff members are very professional. Shop stocks an extensive range of garden, pet and other products. Thank you!

31 January 2024
Welkoop logo

Reply from Welkoop

Hi Artur,

How nice to read that you had such a pleasant experience in our store. Thank you for your positive feedback.

Best regards,
Laura

Rated 5 out of 5 stars

Duck food

Ordered in the morning, got a message that same afternoon to say it was ready for pickup.

31 December 2023
Welkoop logo

Reply from Welkoop

Good afternoon,

How nice that you were able to pick up your order so quickly! Thank you for this five star review!

Greetings,
Tom

Rated 3 out of 5 stars

Website is onpraktisch.

Website is onpraktisch.
Leversnelheid is matig

10 December 2023
Welkoop logo

Reply from Welkoop

Beste Marc,

Bedankt voor jouw review. Ik ga het doorgeven zodat het in het vervolg verbeterd kan worden.

Groeten,
Pavan

Rated 5 out of 5 stars

𝗔 𝗹𝗼𝘁 𝗼𝗳 𝗼𝗽𝘁𝗶𝗼𝗻𝘀 𝘁𝗼 𝗰𝗵𝗼𝗼𝘀𝗲 𝗳𝗿𝗼𝗺.

𝗚𝗼𝗼𝗱 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗮𝗻𝗱 𝗹𝗼𝘁𝘀 𝗼𝗳 𝗼𝗽𝘁𝗶𝗼𝗻𝘀! 𝗘𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 𝘄𝗲𝗻𝘁 𝘄𝗲𝗹𝗹. 😊

27 January 2023
Welkoop logo

Reply from Welkoop

Hi Miyuki,

Thank you for your 5 star review. I am happy to hear that everything went well.

Kind regards,
Pavan

Rated 5 out of 5 stars

Snell levering

1 December 2023
Welkoop logo

Reply from Welkoop

Hallo Ellen,

Bedankt voor de goede review. Fijn dat de levering van jouw bestelling vlot is verlopen.

Groeten, Sabrina

Rated 4 out of 5 stars

Good delivery service

The shipment arrival time kept postponed, but can be clearly tracked by the parcel number. The staff delivering the product is really friendly.

14 November 2023
Welkoop logo

Reply from Welkoop

Hello Jeff,

Glad to read that you are satisfied with your order's shipping information and delivery! Thank you for your review!

Greetings,
Tom

Rated 5 out of 5 stars

Perfect 👍

Perfect 👍
price ook

21 October 2023
Welkoop logo

Reply from Welkoop

Beste Arun,

Bedankt voor jouw vijf sterren review!

Groeten,
Laura

Rated 2 out of 5 stars
Welkoop logo

Reply from Welkoop

Beste dhr. de Mol,

Dit is uiteraard niet de bedoeling. Wat vervelend dat de levering van jouw bestelling zo lang heeft geduurd. Ik ga jouw feedback doorgeven zodat wij dit proces kunnen verbeteren.

Groeten,
Pavan

Rated 5 out of 5 stars
Welkoop logo

Reply from Welkoop

Beste Rilana,

Wat goed dat jij tevreden bent over onze service! Dankjewel voor jouw review!

Groet,
Tom

Rated 4 out of 5 stars

Snelle levering

Snelle levering, contact prima, informatie over product was goed

27 April 2023
Welkoop logo

Reply from Welkoop

Beste Annet,

Wat fijn om te lezen dat je tevreden over Welkoop bent.

Groeten,
Pavan

Rated 3 out of 5 stars

In tegenstelling tot de belofte op de…

In tegenstelling tot de belofte op de website, was levering vrij laat (5dagen)

30 March 2023
Welkoop logo

Reply from Welkoop

Goedemiddag,

Bedankt voor jouw review. Wat jammer dat je bestelling vertraging heeft opgelopen. Ik ga jouw feedback doorgeven aan de betreffende afdeling.

Fijne Pasen!

Groet, Suzanne

Rated 5 out of 5 stars

Super

Super! Top..

29 March 2023
Welkoop logo

Reply from Welkoop

Beste Asmea,

Bedankt voor je positieve review.

Groeten,
Pavan

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