Wellaheat Reviews 46

This presentation was “user friendly” whereas most are not, which make potential buyers leery of purchasing products they need. My husband, as a long-time fire fighter, injured his back in the line of duty making surgery necessary. He needed a good heating pad and this presentation was so straightforward and had every point I could check as necessary. So I felt confident enough to purchase two, one for my husband and one for me.

Avoid this company at all costs. The price quoted at purchase point is far less than what they take from your account. Beware!!! I have requested a refund 10 mins after ordering and they have said it’s already shipped - what rubbish! Now going to have to wait for item to be delivered before I can try and return which will probably end in non payment back to my account. I do not trust them at all. My purchase was for $80 - they took $137 from my account.

Heating pad was size of a hand towel! Virtually zero heat. Far from what was advertised

My rep gave me an option to return the unused heating pad, since I needed one much sooner than the delivery of yours.

Rep was capable and heard my complaint carefully
The heating pads do not work. Do not warm up. I need to return the product and get a refund immediately.

Customer service person was great help! The product I ordered was not what I expected and customer service took care of returning product, Thanks

They replied immediately to my request for a refund.

The original order for 2 heating pads got changed and I was billed for 3 instead. After receiving them, they did not include a USB power adapter and none of them worked with 3 that I had and tried out. Furthermore, there were no heat controllers on the heat even if they did function. So far I have not receoved anything from their support. Stay away from this company!!!

Easy ordering

prompt respond

Order socks on 3/5- received on 3/16. Did get a fraud alert from my bank on 3/7. Got
New card to be safe- not much I could if I did not receive but I did.. received tracking communication just about everyday. Used them today 3/17 skiing in -1. Kept my feet warm for the 2 hours( on high) soft and comfortable. The only thing is the socks come the top of boots- hope the batteries do not slip out (Velco to help hold them in -maybe)

Item took way too long to arrive. 26 days from the date the order was placed. It was intended as a gift.
Prompt response from support. I hope the return goes as smoothly.

Loren was very nice & helpful. She answered all my questions and explained them further to make sure I understood them.

I ordered my socks a month and a half ago and still no idea when they will be here. If they arrive, I’ll do another review on the product.

And no, the situation has not resolved itself.

smooth and great discount packages.

This company is a scam. Stay away! Product is poor quality and customer service and return policy non-existing.