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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the wide selection of gifts available, noting that items are beautifully presented. Many people highlight the excellent delivery service, with orders arriving promptly and on time, even for last-minute or international requests. Reviewers frequently commend the ordering process for being easy, straightforward, and stress-free, especially for corporate gifting. The customer service is also highly regarded, with many appreciating the helpful and communicative team. Some people also felt that the option to support a charity with their purchase was a very kind and appreciated touch.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the excellent quality of... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the quick and... See more

Order

People report positive experiences with order. Customers found the ordering process easy to navigate, even... See more

Service

Clients share positive opinions on service, highlighting its ease of use, great product variety, and seamless... See more

Quality

Consumers find quality to be positive, consistently praising the excellent quality of products and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 72 boxes of brownies for delivery to our staff over multiple sites and home workers. Every parcel arrived on the requested day and everyone loved their brownies and the charitable donation.... See more

Rated 5 out of 5 stars

What amazing customer service! We were a pain, ordering last minute and not getting our decisions made on time but Wellbox bent over backwards to help us get it right. I would highly recommend them to... See more

Rated 5 out of 5 stars

We had a last minute 100 boxes to order before Christmas. It was simple to order and send out gifts, they were dispatched within 3 days and received by Friday that same week. Good mix of vegan, vegeta... See more

Rated 5 out of 5 stars

Justin and the WellBox team have surpassed our expectations with our corporate order. Justin was able to accommodate our needs with the order and the gift redemption page was a particular feature we w... See more


Company details

  1. Corporate gift supplier

Written by the company

Spread the love to your staff and customers, with personalised and branded deliveries sent straight to their door. Choose from a wide range of gifts, or create your own.


Contact info

4.9

Excellent

TrustScore 5 out of 5

521 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great products & team!

I've used Wellbox for over a year, and their products and the team are great! Highly recommend if you are looking for high-quality products while also helping worthy causes.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

I bought the wellbox package as a thank…

I bought the wellbox package as a thank you gift for the care staff who did such a great job looking after my mum in her last few weeks and months. I've had feedback to say they appreciated the gift and enjoyed the products!

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you for making my colleague's anniversary special.

Thank you also for the extra support behind the scene when my IT department incorrectly blocked access to your site.

Finally thank you for donating to others.

31 October 2025
Unprompted review
Rated 3 out of 5 stars

Misleading website image

Whilst the description of the Sustain wellbox confirms that the box will contain 14 items, the image representation seems to be misleading as it has 20 items, and is in a wicker basket, not a cardboard shoebox as was delivered.
The snacks received were a mixture of very small items and a couple of larger ones, and again the image on the website shows the box being full of larger snack items.
A better representative image is needed, to demonstrate to the customer the wide range of sizes of snacks that they will receive.

30 October 2025
Unprompted review
WellBox logo

Reply from WellBox

Thank you for your feedback. We do clearly list in the product description that the Sustain Wellbox contains 14 items, along with listing examples of the types of snacks included. The image is intended to illustrate the variety of products customers may receive, and it does show both smaller items, such as bars and trail mixes, as well as larger items like popcorn or pretzels.

We’re sorry for any confusion this may have caused and appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

So easy to use

So easy to use. This box was a prize for a raffle at work where participants took part in a quiz and were then entered into the drawer. We have colleagues across multiple sites and all could take part as the box could be bought but then dispatched later to the winner. Really great will use again

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, will definitely use again!

The site is simple to use, the choice of boxes is lovely, the ability to send an order without a home address to ensure the surprise is maintained, great delivery time and the box was very gratefully received.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful flowers and great vegan snacks

The gifts were great and the flowers were beautiful and were ready to bloom when delivered.
The best part that was acknowledged by myself and the recipient was that a free meal was given to a person in need, which we though was a very kind touch to the order.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

What amazing customer service

What amazing customer service! We were a pain, ordering last minute and not getting our decisions made on time but Wellbox bent over backwards to help us get it right. I would highly recommend them to other businesses. The service they offer takes the stress out of corporate gifting and their choice of gifts is vast. I'd never use another company now, totally hooked!

10 October 2025
Unprompted review

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