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WellBox Reviews 521

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TrustScore 5 out of 5

4.9

Corporate gift supplier
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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the wide selection of gifts available, noting that items are beautifully presented. Many people highlight the excellent delivery service, with orders arriving promptly and on time, even for last-minute or international requests. Reviewers frequently commend the ordering process for being easy, straightforward, and stress-free, especially for corporate gifting. The customer service is also highly regarded, with many appreciating the helpful and communicative team. Some people also felt that the option to support a charity with their purchase was a very kind and appreciated touch.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the excellent quality of... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the quick and... See more

Order

People report positive experiences with order. Customers found the ordering process easy to navigate, even... See more

Service

Clients share positive opinions on service, highlighting its ease of use, great product variety, and seamless... See more

Quality

Consumers find quality to be positive, consistently praising the excellent quality of products and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 72 boxes of brownies for delivery to our staff over multiple sites and home workers. Every parcel arrived on the requested day and everyone loved their brownies and the charitable donation.... See more

Rated 5 out of 5 stars

What amazing customer service! We were a pain, ordering last minute and not getting our decisions made on time but Wellbox bent over backwards to help us get it right. I would highly recommend them to... See more

Rated 5 out of 5 stars

We had a last minute 100 boxes to order before Christmas. It was simple to order and send out gifts, they were dispatched within 3 days and received by Friday that same week. Good mix of vegan, vegeta... See more

Rated 5 out of 5 stars

Justin and the WellBox team have surpassed our expectations with our corporate order. Justin was able to accommodate our needs with the order and the gift redemption page was a particular feature we w... See more

Company details

  1. Corporate gift supplier

Written by the company

Spread the love to your staff and customers, with personalised and branded deliveries sent straight to their door. Choose from a wide range of gifts, or create your own.

Contact info

4.9

Excellent

TrustScore 5 out of 5

521 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing company :-)

Amazing company :-) Used them for the first time to send 16 gifts out to my team. Customer care and communication was great. Well recommended

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Treat boxes a hit!

The website is easy to use and the charity support is a bonus when ordering treats for the team. The delivery came before I even blinked an eye. Very professional and organised. Thank you.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service

This is a fantastic way to celebrate people and milestones in our team. Wellbox makes it easy to show appreciation and reminds everyone that their contributions are seen and valued. Super easy to select a gift and have it reliably shipped to recipients.

18 September 2025
Unprompted review
Rated 4 out of 5 stars

Wonderful contents to the box

Wonderful contents to the box, recipient loved it. Set up was a bit complicated as I was only sending one box and had to purchase in one place and then separately indicate who I was sending it to. I filled in one persons info and kept getting an error that I couldn't only sent to one person...which is what I was doing. I eventually got it to work. I think it works better for sending to many people than for one but I got there in the end. This was my second time purchasing from WellBox and I will do so again

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Easy to order. Really helpful team. Recipient was delighted with his gift - said it was a good mix of treats. Will definitely use again.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Great variety & easy to use

We use WellBox for various team incentives and recognition. As a busy admin, I like the "send a redemption link" feature because it cuts down on time spent filling out contact details and addresses. Especially during onboarding, I can ensure team members receive items they actually want and that the address will be correct.

The variety of gifts is incredible. I have found items for maternity & paternity, bereavement, onboarding, and general recognition. Having all these combined under one service is incredibly helpful.

Payment is easy and secure via Stripe.

One minor suggestion for further improvement would be working with different shipping providers. Royal Mail isn't the best when it comes to international shipping.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company - recommended

Welll designed website, easy to find a birthday gift for a friend (vegan), which was delivered on time and much appreciated.
Really good quality product, great communications, fantastic company - I'll recommend to friends and family. Thank you!

1 July 2025
Unprompted review

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