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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the wide selection of gifts available, noting that items are beautifully presented. Many people highlight the excellent delivery service, with orders arriving promptly and on time, even for last-minute or international requests. Reviewers frequently commend the ordering process for being easy, straightforward, and stress-free, especially for corporate gifting. The customer service is also highly regarded, with many appreciating the helpful and communicative team. Some people also felt that the option to support a charity with their purchase was a very kind and appreciated touch.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the excellent quality of... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the quick and... See more

Order

People report positive experiences with order. Customers found the ordering process easy to navigate, even... See more

Service

Clients share positive opinions on service, highlighting its ease of use, great product variety, and seamless... See more

Quality

Consumers find quality to be positive, consistently praising the excellent quality of products and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 72 boxes of brownies for delivery to our staff over multiple sites and home workers. Every parcel arrived on the requested day and everyone loved their brownies and the charitable donation.... See more

Rated 5 out of 5 stars

What amazing customer service! We were a pain, ordering last minute and not getting our decisions made on time but Wellbox bent over backwards to help us get it right. I would highly recommend them to... See more

Rated 5 out of 5 stars

We had a last minute 100 boxes to order before Christmas. It was simple to order and send out gifts, they were dispatched within 3 days and received by Friday that same week. Good mix of vegan, vegeta... See more

Rated 5 out of 5 stars

Justin and the WellBox team have surpassed our expectations with our corporate order. Justin was able to accommodate our needs with the order and the gift redemption page was a particular feature we w... See more


Company details

  1. Corporate gift supplier

Written by the company

Spread the love to your staff and customers, with personalised and branded deliveries sent straight to their door. Choose from a wide range of gifts, or create your own.


Contact info

4.9

Excellent

TrustScore 5 out of 5

521 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Really pleased with hampers

Really pleased with hampers. In future please can an invoice with name of receiver be on the box. I had to open the gift packages to find out whose was who. Then I had to reseal with sellotape - not great when these are gifts

27 November 2024
Unprompted review
WellBox logo

Reply from WellBox

Hi Claire,

Many thanks for both your order and your feedback - we appreciate the review!

As most of our gifts are sent directly to recipients, including an invoice wouldn't be possible as most of our clients wouldn't want them to see pricing and order information.

We do include a unique code on all address labels though. If you're ever sending gifts to yourself first and you're in doubt, let us know and we'll be happy to help you identify which is which.

All the best
Team WB

Rated 5 out of 5 stars

Fast Delivery

Fast Delivery, Arrived on time, I purchased the zen wellness box as a gift for someone it was Beautifully packaged , a beautiful wellness gift box set

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing product, excellent service. Thoroughly recommend.

First time using this company and we would use them again for sure. The boxes arrived exactly on time and well packaged. The hampers were wonderful and everyone who got one was delighted and impressed with them. They were carefully and beautifully packaged with quality contents. I loved the fact that we could order vegan alternatives and everyone was delighted that a charitable donation had been made on their behalf as part of the purchase.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service!
I had a tiny issue (not with the company, with my recipient of the gift!) and Wellbox immediately emailed to help resolve and put my mind at rest, showing the gift had been safely delivered. All I can say is a brilliant company and I will be highly recommending!

23 October 2024
Unprompted review
Rated 5 out of 5 stars

High quality

High quality contents. Quick and simple delivery.
So many options to choose from with the well box. Caters to most dietary needs. Such a great gift that also gives!

2 September 2024
Unprompted review

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