WellBox Reviews 521

As a first time customer, I wont be a returning one. Brought a giftcard for a friend who had just moved home, everything was fine I sent the link to my friend and then was notifed days later that I was being refunded. When I emailed to ask why they told me they had tried to get in contact with me because the transaction was flagged as fraudulent, this is complete lies because I have to log into my banking app to approve transactions also they didnt try and contact me because why did I receive the email to say I was being refunded but nothing before then to state an issue. Appalling customer service from a company that is meant to be a gifting service!

The boxes are gorgeous and really well priced for everything that comes in them and the quality of the items. I love that they donate some proceeds to charity. The sleep spray leaked all over the box which was a bit disappointing but obviously not the end of the world. I emailed just for a spray replacement and they sent me a wonderful apology replacement and it was so thoughtful. The customer service is fantastic and kind and the postage is fast!!

Very responsive, turned out an order very quickly for the following week.
The giftboxes were a real hit.
Looking forward to placing the next order.
Thanks again.

Ordered a WellBox as a Christmas gift for my business partner and she loved it!
The whole package is so thoughtfully put together, on top of which there's also a charitable donation made with every purchase.
I will definitely be using them again and would highly recommend to anyone else considering.

The website design was excellent, with items clearly listed and a wide range of dietary requirements considered for food gifts. Delivery was fast (around 3-5 days during the Christmas period), and our recipients loved the gifts.

WellBox also reached out to me personally to ensure I was satisfied with the service. Five-star service, highly recommended.

Superb gifts, ordered well in advance and delivered exactly on time - and well received too. Would recommend.

Placing our order was easy and choice of goodies was amazing. Contact without problems, everything was sent on time. Our family was thrilled to receive a little gift from Santa. I also love the idea of giving something back to the right cause. Thank you!

Been using WellBox for a few years now and everyone is always pleased with their hampers and the fact that a meal or donation is made for charity that makes all the difference. Well done WellBox.

Lovely box, quick delivery and good communication. Would recommend!

Great gift ideas for teams and super easy to get them bulk delivered to individual addresses, especially for teams that are spread across the UK and working virtually. Also loved being able to donate to charity. The customer service team, once you can find how to contact them were also super friendly. I didn't realise there was a template to upload addresses, once this was pointed out the process was really straight forward.

I can't believe how quickly these were dispatched! Platform very easy to use and all gifts extremely well received. Thank you.

Ordered 35 hampers for my company. Lots of different dietary requirements. Everyone received the hampers and we had loads of comments re how amazing they were. We will definitely be using you again. Thanks

A very straight forward process, easy to select, order and send to multiple addresses. I will definitely use WellBox again.

I recently used Wellbox for a gift delivery in the UK, and I’m thoroughly impressed. My friend was absolutely delighted with her surprise gift. The ordering process was quick and simple, with clear communication throughout, ensuring I was always updated. Delivery was swift and on time, which made the experience even better. Overall, Wellbox provided excellent service, and I’ll definitely use them again for future gift deliveries. Highly recommend for anyone looking for a hassle-free gifting option!

Really great product that arrived well packaged and on time. The included charity donation is a really nice touch.

The box feels really luxurious and good quality, the process to order was simple and delivery was quick. I would definitely use this again. I ordered for an individual.

Great employee gifting service. People were happy for the meal donated to those in need on their behalf. Uploaded a .csv file for bulk orders and it went smoothly. Highly recommended!

Great experience. Gift arrived promptly. Great customer service when contacted and very knowledgeable.

Amazing customer service.
Ordered and the next day didn't have tracking details so went to the online chat, got a response within minutes and the most helpful person sorted everything for me and ensured the box was sent to a very important person.
Can't recommend enough