An update on my previous 5 star review posted earlier below. Our family member, who has been having a hard time lately, has been helped enormously by the amazing life coach and therapist we were match... See more
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Welldoing.org is a good quality directory for therapists and a really valuable place for clients to find therapists. It is lively and keeps up to date with so many current issues for us all. Its appro... See more
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Payment link is not working for referral service which is expensive. No contact number or help links. If they have not interest in properly facilitating their referrals, then how can anyone trust the... See more
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Awful experience. Terrible booking system and a customer service team that just don’t bother getting back to you. With a title “well being” and the purpose of this site they have a hell of a lot of wo... See more
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Company details
Written by the company
Find a therapist online! Our UK directory of therapists has counsellors from all over the country. Get help with anxiety, depression, stress and more.
Contact info
Health Foundry, Canterbury House, 1 Royal Street,, SE1 7LL, London, United Kingdom
- 07817011806
- louisechunn@welldoing.org
- welldoing.org
3.5
Average
213 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you Welldoing.org
Welldoing.org directed me to a fantastic, local therapist. She is highly trained in the right type of counselling for me. The centre offered a range of therapists and encouraged me to speak to several before deciding. I would recommend Welldoing without hesitation -quick, professional, trusted, thank you
14 October 2020
Unprompted review
Reply from Welldoing.org
Thank you so much for this great review! We are so pleased that you found someone you are pleased with.
Best wishes, Louise
Very helpful
13 October 2020
Reply from Welldoing.org
Hello -- thank you so much for your 5-star review here -- we really appreciate you taking the time to do it!
Have a good day,
Louise
Easy to use
Easy to use site which provides everything you need to find and contact a therapist. Convenient online booking and payment system.
19 September 2020
Unprompted review
Reply from Welldoing.org
Sorry for the delay in responding -- we really appreciate you taking the time to give us a 5-star review.
Best wishes
Louise
I used their personalised matching…
I used their personalised matching service with Alice and was swiftly matched with a perfect therapist for my needs. I'm super happy with the result and I've recommended the service to a number of my close friends already. Thank you!
14 September 2020
Unprompted review
Reply from Welldoing.org
Hello Bernie
Thank you so much for this wonderful 5-star review! The Personalised Matching Service is a great way of getting help to find the right therapist for you. We're so glad you are happy with it.
Best wishes
Louise
It was very straight forward and easy…
It was very straight forward and easy to set up a profile on Welldoing.org. I have still not had any referrals come through from this platform.
1 September 2020
Unprompted review
Reply from Welldoing.org
Thanks very much for your review. We really appreciate honest feedback, from therapists or their clients.
All the best, Louise
Clinical Psychologist
Well Doing has a good structure to work online, has excellent professionals with effective and fast service. Keeping the structure of a good quality of work.
21 August 2020
Unprompted review
Dealt with my enquiry promptly and went…
Dealt with my enquiry promptly and went beyond my expectations to make the necessary changes and provide the information I needed.
21 August 2020
Unprompted review
Reply from Welldoing.org
Thank you so much for this great review! We do appreciate it when people appreciate our efforts.
Best wishes
Louise
Reply from Welldoing.org
Hello Rhiannon. I am sorry to hear that you are disappointed by welldoing.org in the two weeks since you joined. I will email you some tips that I hope you might find useful for creating a more compelling profile.
Best wishes
Louise
It's very early days so not much to…
It's very early days so not much to comment on yet except I seem to have a duplicate bill. I will see how this works out for me.
8 August 2020
Unprompted review
Reply from Welldoing.org
Hello, thanks for your review, but we're sorry to see that you are uncertain about our charging. The first payment is for verification of your professional membership; it is an annual fee that covers checking therapists professional membership(s). It means that, unlike many platforms, we can state that all of our therapists are bona fide professionals with uptodate verification.
The membership fee is charged every month, or annually, if that's the frequency you chose.
I hope this explains the system. Wishing you all the best for a good experience on welldoing.org.
Best wishes
Louise
Reply from Welldoing.org
Many thanks for your kind review.
Best wishes
Louise
Really easy to use website
Really easy to use website. Setting up my profile was strighforward and did. not take too long!
16 July 2020
Unprompted review
Reply from Welldoing.org
That's great to hear! Thanks so much for the feedback, and don't hesitate to get in touch if we can help some more.
Best wishes, Louise
Excellent service
So far very impressed - great customer service - the team are very receptive to feedback and have helped me to make changes to my profile. Using Welldoing has quickly generated some new referrals.
2 July 2020
Unprompted review
Reply from Welldoing.org
Hello, Thank you so much for this great review! We really appreciate you taking the time, and giving us such a terrific 5-star review. With best wishes, Louise
Welldoing is a unique directory for…
Welldoing is a unique directory for qualified psychotherapists. It is user friendly and has a brilliant way of finding the right therapist. It is also priced reasonably. Thank you
Y
It is
13 June 2020
Unprompted review
Reply from Welldoing.org
Hello Rachel, Thank you so much for this 5-star review. We are delighted that you have joined us and that you value our service so highly. Don't hesitate to get in touch if you need any help.
Best wishes, Louise
It was very easy to use and set up a…
It was very easy to use and set up a profile and when I had a problem I received help very quickly. I recommend this platform.
9 June 2020
Unprompted review
Reply from Welldoing.org
Thanks so much for your lovely 5-star review. We aim to offer a great service, helping therapists find the clients best suited to them.
Louise
The staff who helped me have been…
The staff who helped me have been incredibly kind and resourceful. I felt welcomed and it made the whole experience enjoyable. They demonstrated a good knowledge on the area as well as being motivated to help as much as they could.
9 June 2020
Unprompted review
Very efficient and prompt responses
Very efficient and prompt responses; helpful and easy to use guidelines and templates; good online resources.
28 May 2020
Unprompted review
Reply from Welldoing.org
Thanks Amanda - that's a great review, we appreciate it. Do get in touch if you would like to write posts for the site, or do the Meet the Therapist interview.
Best wishes, Louise
After a very low few days my session…
After a very low few days my session with Beverly made my head ache go and set some goals for myself
11 May 2020
Unprompted review
Reply from Welldoing.org
Thanks so much for the 5-star review Gary, and very glad to hear that you found your therapy session with Beverly so helpful. All the best, Louise
Reply from Welldoing.org
Thanks Sue, pleased you found it useful
Excellent all round service
Can't fault Welldoing.org. Useful, informative and well thoughtout
30 April 2020
Unprompted review
Reply from Welldoing.org
Thanks very much for your generous comment on welldoing.org. Stay in touch! All the best, Louise
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