An update on my previous 5 star review posted earlier below. Our family member, who has been having a hard time lately, has been helped enormously by the amazing life coach and therapist we were match... See more
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See what reviewers are saying
Welldoing.org is a good quality directory for therapists and a really valuable place for clients to find therapists. It is lively and keeps up to date with so many current issues for us all. Its appro... See more
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Payment link is not working for referral service which is expensive. No contact number or help links. If they have not interest in properly facilitating their referrals, then how can anyone trust the... See more
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Awful experience. Terrible booking system and a customer service team that just don’t bother getting back to you. With a title “well being” and the purpose of this site they have a hell of a lot of wo... See more
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Company details
Written by the company
Find a therapist online! Our UK directory of therapists has counsellors from all over the country. Get help with anxiety, depression, stress and more.
Contact info
Health Foundry, Canterbury House, 1 Royal Street,, SE1 7LL, London, United Kingdom
- 07817011806
- louisechunn@welldoing.org
- welldoing.org
3.5
Average
213 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good support and benefits
So far so good with free calm membership. No clients as yet but its early days. Good weekly email with tips and articles.
29 April 2020
Unprompted review
Reply from Welldoing.org
Thanks Paula -- glad to have you with us. Get in touch if you want to do the Meet the Therapist interview? Best wishes, Louise
Very quick to access and set up.
21 April 2020
Unprompted review
Reply from Welldoing.org
Thank you so much! Very pleased to hear you are happy.
Best wishes, Louise
Superb therapeutic resource
Superb therapeutic resource - great ref tool and community
10 April 2020
Unprompted review
Reply from Welldoing.org
Hello Catherine, Sorry for delay. Hope you are still enjoying us. Best wishes, Louise
SO easy to get started, thank you
Very impressed with how easy and quick it was to set up a profile. Also impressed that there is the capability to have my diary bookable online and for clients to make payment at the same time they book.
9 April 2020
Unprompted review
Reply from Welldoing.org
Welcome to the platform! Let us know if you have any problems. We're here to help, Louise
Easy to set up with excellent detailed…
Easy to set up with excellent detailed help from Alice, thank you Alice.
8 April 2020
Unprompted review
Reply from Welldoing.org
Thanks very much for your review. All the best, Louise
Very helpful in setting up profile with…
Very helpful in setting up profile with speedy responses
7 April 2020
Unprompted review
Professional service.
3 April 2020
Unprompted review
Reply from Welldoing.org
Thanks very much! We appreciate it,
Louise and the team
Very good service.
23 March 2020
Unprompted review
Impressed so far!
Easy to navigate website and very responsive helpline.
10 March 2020
Unprompted review
Reply from Welldoing.org
Thanks so much for your five-star review! Do get back in touch if we can help in any way -- email us at info@welldoing.org.
Best wishes
Louise
Really helpful.
7 March 2020
Unprompted review
Not able to remove second location…
Not able to remove second location without contacting support
Not possible to list two different locations for different time-slots during the same day (for example, Friday 10am-2pm Stockwell, Friday 3-10pm East London)
Calendar layout and general account/details layout not the most user-friendly.
Very little time using it otherwise to comment on referrals and payment.
2 March 2020
Unprompted review
Reply from Welldoing.org
Hello,
I am sorry you have encountered a problem with setting up your diary. We are currently working on updates with the questionnaire, and will then be looking at improving the diary. Having said that, it used by many therapists on a weekly basis, to ensure smooth payment. Thanks for the feedback,
Louise
Brilliant service!
I have been a member since the beginning of the service and have always appreciated the professionalism. I recently took a break and came back -the process was quick and easy and again, very professional. My previous review tried to reflect this, yet for some reason Trustpilot picked up only two stars - it is definitely 5 Stars!!!
26 February 2020
Unprompted review
User friendly interface
User friendly interface. They offer a place for potential clients looking for the right therapist. Although I have not tried their payment function yet, I can see how it can potentially be beneficial to my private practice.
26 February 2020
Unprompted review
Reply from Welldoing.org
Thanks very much Angie, much appreciated. We hope you will continue to have a good experience on welldoing.org.
A very quick set up process and…
A very quick set up process and verification.
23 February 2020
Unprompted review
Reply from Welldoing.org
Many thanks for your great comment. Please get in touch if we can help in any way.
The website does not provide me with…
The website does not provide me with any statistics re summary profile views and full profile views as psychology today does, so I have no idea if my profile has been viewed at all.
23 February 2020
Unprompted review
Reply from Welldoing.org
Hello Olivia. We are not currently able to give you statistics re profile views I am afraid. I am very happy to share with you some ideas we have for boosting your presence on the site. If you are interested, please email me louisechunn@welldoing.org.
Best wishes, Louise
Excellent and quick service
Excellent and quick service. Very professional.
20 February 2020
Unprompted review
Reply from Welldoing.org
Thanks for your lovely words Albert, but the 2-stars doesn't seem to line up with what you wrote? All the best anyway!
So far there has been no benefit using…
So far there has been no benefit using your website and I am wondering if to terminate...
15 February 2020
Unprompted review
Reply from Welldoing.org
Hello, I am sorry to hear this. We would love to help. Please contact me direct louisechunn@welldoing.org and I will respond to you on Monday.
Best wishes, Louise
Welldoing.org is a good quality…
Welldoing.org is a good quality directory for therapists and a really valuable place for clients to find therapists. It is lively and keeps up to date with so many current issues for us all. Its approach makes therapy part of our community, not a remote odd place for people to sneak into for some help. I like its open and welcoming attitude.
10 February 2020
Unprompted review
Reply from Welldoing.org
Many thanks Priya -- this is a really lovely testimonial.
Easy and good therapists
23 January 2020
Unprompted review
Reply from Welldoing.org
Thanks very much Jose Luis for your generous review!
An onboarding process that's easy to navigate and asks the right questions
I found the onboarding process for Welldoing to be comprehensive and easy to navigate. A big thank you to Louise, who messaged me by email to help me complete my entry. I've had a few issues with the site in that random photographs of other people appear next to my name, but I'm sure we will resolve that.
3 January 2020
Unprompted review
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