Wellness Kliniek Reviews 

489
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Been waiting 5 weeks for my refund - I was charged in advance for anaesthesia services but these were not required and I was advised pre-op that the refund would be processed. After waiting 3 weeks... See more

Rated 5 out of 5 stars

I visited the wellness klinek in Belgium for a tummy tuck. From the moment I had my consultation I was filled with confidence and was reassured I was in the right hands. My surgeon was Dr Taraquois.... See more

Company replied

Rated 5 out of 5 stars

just got back from the wellness kliniek after having a boob job amazing hospital...i got the eurostar then the train to genk so easy a stayed at le hert hotel which was just around the corner .when... See more

Company replied

Rated 5 out of 5 stars

I am 3 weeks post op after having breast augmentation with Dr Parys and I am very pleased with the results of my surgery. I have just had the stitches out and my GP was very impressed by the way it ha... See more

Company replied

Company details

  1. Private hospital

Written by the company

Wellness Kliniek, private hostpital for plastic surgery (breast augmentation, liposuction, facelift,...), hair transplantation, gastric bypass and aesthetic dentistry in Belgium. One of Europe’s leading private hospitals dedicated to cosmetic surgery procedures. Wellness Kliniek Belgium is a certified Hospital with ISO 9001 and EN 15224 Quality Certificates for: Plastic and Cosmetic Surgery, Cosmetic Dentistry, Hair loss Surgery, Gastric Bypass Weight loss Surgery.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

489 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(489)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing!

I am 3 weeks post op after having breast augmentation with Dr Parys and I am very pleased with the results of my surgery. I have just had the stitches out and my GP was very impressed by the way it had healed and the scars are minimal. I stayed at the ECU hotel within walking distance of the clinic. I can honestly say the care and communication I received was second to none and I would highly recommend The Wellness Klinic.

12 November 2019
Unprompted review
Wellness Kliniek logo

Reply from Wellness Kliniek

Dear Mrs. Nicholls, Thank you very much to write us such a nice review. It means a lot to Dr. Parys and the whole Wellness team to read that you are very pleased with your surgery and also your stay at the ECU hotel. With kind regards, Cindy N, Wellness Kliniek

Rated 5 out of 5 stars

just got back from the wellness…

just got back from the wellness kliniek after having a boob job amazing hospital...i got the eurostar then the train to genk so easy a stayed at le hert hotel which was just around the corner .when i next want cosmetic surgery i will be going back.. belgium was very safe to...i was an international person so i had my consultation one day treatment the next sooooooo easy

24 October 2019
Unprompted review
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Reply from Wellness Kliniek

Dear Mrs. Curtis, Thank you so much for taking the time to write us a good review. It means a lot to the Wellness Kliniek that you had such a good experience about everything. Hopefully we can welcome you in the future. With kind regards, Cindy N, Wellness Kliniek.

Rated 5 out of 5 stars

Ear correction may/19

I had my ears pinned back in May2019.
I wanted to give them time to settle.
I’m really happy. I should of done them 20 years ago.
The staff were really good.
Initially they looked unnatural and stuck to my head. But 4 months on the cartilage is softening and the ears are now in a more natural position
I have a terrible phobia of needles and veins. They treated me really kindly and didn’t mind me being anxious.
I have more confidence in my appearance now.
They are still a bit sore but that’s my body and not the surgery.
Thank you

14 September 2019
Unprompted review
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Reply from Wellness Kliniek

Dear Aaron Hughes

It pleases us to hear that you are happy with the results of your surgery.
Thank you for sharing your experience with the Wellness Kliniek.
We are happy to know that we have made a small contribution to help build more confidence.

With kind regards
Cindy T
Wellness Kliniek

Rated 5 out of 5 stars

Breast Augementation, great experience

I visited here for Breast Augmentation in late August 2019, I did some research and I am glad I didn't see the reviews on here first as it may have put me off from getting my surgery done and my experience has been nothing but very good. My initial emails before going were always answered, I could get through on the phone and speak to someone in English without problem and when I went for my consultation Dr Parys the consultant was friendly helpful did not question me about why and helped me make the right choices. On the day of the surgery I was looked after extremely well and was made to feel respected and valued. The hospital was spotless and the staff very helpful. Aftercare is good with them providing direct contact details for the consultant who answers his phone when you call. I am very impressed. I am healing very well with minimal scars.

12 September 2019
Unprompted review
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Reply from Wellness Kliniek

Dear Mr. Hutchinson, Thank you very much for taking the time to write us a good review. It means a lot for the staff and the surgeon to read that everything went really great for you. Maybe we meat you again in the future, With kind regards, Cindy N Wellness Kliniek

Rated 1 out of 5 stars

Disastrous scheduling

You won't believe that you have to wait over 2 and half hours before any doctor attends to you!!! So off putting and annoying!

28 August 2019
Unprompted review
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Reply from Wellness Kliniek

Dear Mrs. Kabwe, I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. I want to extend my sincerest apologies for the waiting time on the day of your consultation. In the meantime, we improved our schedule to reduce the waiting time for both consultations and surgeries. Don't hestitate to contact us if you want to book a new appointment. It's our pleasure to help you. Best regards, Stephanie Wellness Kliniek

Rated 1 out of 5 stars

Fake reviews left by staff cause alarm

Look, I have to be honest... customer service is horrendous & after care is non existent. They say you can book an appointment for aftercare any time or contact them any time. They take a long time to get back to you if you contact them, days or weeks. And quite frankly they NEED aftercare procedures in place, it's just a joke, you've had surgery and you don't even get a phone call.

My surgery actually went well and I love my breasts, so why am I giving a 1 star trust pilot review? Simple, that can't be trusted. I urge all potential patients to look at reviews. The vast majority of positive reviews are completely fake... they contain generic information to make you feel like to can relate to the patient (Ive wanted it for so long, staff welcoming etc) and the accounts that left them usually only ever have one review.

There are many more reviews that are actually genuine that are negative, a massive lack of genuine good reviews. These fake reviews are written on google & facebook.

If I had looked into him properly and not just taking advice from a friend (completely stupid - I know) I NEVER would have booked here. Please don't- its just not worth the risk.

4 August 2019
Unprompted review
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Reply from Wellness Kliniek

Dear Mrs. Quinn, I want to extend my sincerest apologies for the possibly negative experience that you had with our customer service. We absolutely have aftercare procedures and we are the only ISO 9001 certified clinic for aesthetic treatments. We hope that -in the meantime- the beautiful end result of your breast enlargement has improved your vision regarding our clinic and we wish you all the best in the future. Best regards, Wellness Kliniek Team

Rated 1 out of 5 stars

Avoid, unprofessional

At first glance, you think professional, so I booked and paid my deposit, then I get a call after dates are confirmed to say they can't honour that date, after I paid train fare and booked my time off work. Then after 3 weeks finally sorting out the date, with much messed around phone calls promised and not delivered to then be told a new price which increased by 2k, which is a joke as I've previously had consultations and new what I needed. I then said I will not continue and they agreed a refund, which again never got further response from them and no returned emails, I gave it 2 weeks then my bank chased the refund for me, which then I lost out on £33 due to fees, which isn't much but, this was such a stressful experience. I'm now booked in with another Dr who is actually on the medical Council. I'd avoid this company.

15 November 2018
Unprompted review
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Reply from Wellness Kliniek

Dear,

We sincerely regret to hear that you have had an unpleasant experience with booking at our clinic but we really had your best interest at heart. You booked in for a breast augmentation but were in fact an indication for a breast uplift with implants. Because of this, the price indeed increased by 2K.
We however respected your decision to cancel the surgery and refunded your deposit payment without any problem. We anyhow hope that you will have a succesful surgery at the clinic of your choice and we wish you a good recovery!

Best regards,

The Wellness Kliniek Team

Rated 5 out of 5 stars

Best Clinic for Breast Augmentation!

Wellness kliniek is one of the best Clinic for Breast Augmentation Service! I was operate of breast augmentation in that center and I am very happy with the results. I would recommend wellness clinic to anyone!

22 October 2018
Unprompted review
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Reply from Wellness Kliniek

Dear Amy Katie, thank you so much for your review! Reading that we have made you happy with your breast enlargement, is a great stimulation for the entire staff to keep striving for more happy patients every day. Thank you for sharing your experience! Best wishes, Audrey Wellness Kliniek

Rated 5 out of 5 stars

I am super happy about my lip filler…

I am super happy about my lip filler and the amount of care and info i’ve received. I will be going back soon! They really are the best.

10 May 2018
Unprompted review
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Reply from Wellness Kliniek

Dear Sabine, thank you so much for your kind words! It means a lot to us to read that we have made you a happy patient and we will do our utmost to do the same for your friend. Best wishes, Marly-Ann Spronken, CEO Wellness Kliniek.

Rated 1 out of 5 stars

Terrible, awful place - stay away

Terrible, terrible klinik.Save your money and go to a trusted doctor. I went here with a friend over a year ago, after surgery they wrapped me so I couldn't see the results and told me to leave it on for over 2 weeks. I was in a lot of pain, and wrote the clinic, but didn't receive any answer for weeks. When I finally removed the wrap I was shocked at what I saw, it was very uneven and swollen. I immediately called but wasn't allowed to speak with my doctor. They assured me it would "settle". Months went by and nothing changed so I tried contacting my doctor again, but couldn't. It's been over a year now and nothing has "settled" it's only gotten worse and I received no help or info from Wellness Kliniek, they say if I want to talk to my doctor I need to come in and schedule an appt. Now obviously this is their trick because they know people come from all over the world for their cheap service and getting back isn't easy. I will now have to pay for another surgery at a good clinic to fix what Wellness Kliniek messed up, I've also lost feeling in the side of my left breast and they feel and look very unnatural and uneven although I followed all instructions from the Kliniek.
My friend also had a bad experience and both breasts are hard and raised and never "settled" as they said they would. She also plans to have another operation to fix what the kliniek ruined. I really hope this review helps someone make the right choice to stay away from this awful place. They do not care about their clients, they only want to get you in and out quickly and get their money. Once you hand them the check they are done with you and do not care about the results.

9 January 2018
Unprompted review
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