Prompt service. Ordered Friday, received Tuesday morning. Paid for Royal Mail signed for/tracked which recommend although email received Tuesday saying order processed didn't include tracking num... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Only four stars as the initial keys didn't fit, but a five star service. Great comms on the problem keys (high security, barrel lock keys created from photos), then replacements arrived the next... See more
Excellent service. Lost our safe key and only had a very old and worn spare. Contacted 4 or 5 different companies and We Love Keys were the only ones that offered a solution. Great communication f... See more
Hi its my first time using We Love Keys I had great CS ,three nice new shiny keys delivered fitted perfectly quick delivery , I had put 2 orders in so 2x postage to make 2 different keys , I e m... See more
Company details
Written by the company
We are an online based key cutting business located in London - United Kingdom. We have over 30 years of experience about keys and locks. We Love Keys also ships worldwide! wherever you are in the world, we can help you get your keys cut. We also operate a locksmith business in London called 1st Metropolitan Locksmiths. if you need help with changing a lock or open a door, you know who to call! One of our best sellers are Abus keys, Yale keys, traditional safe keys and tubular safe keys. We make a wide variety of keys and we made sure to organise them on our website so they are easy to find. If you can not find the keys you need on the We Love Keys website, do not hesitate to contact us, our info are on top of the page. We will do our best to assist you. Did you know that you get a discount on ALL our listed products? Basically, the more you order, the less you pay! The discounts are listed next to each product so you know exactly what you are paying! We also offer delivery options for UK based and international orders. Next day deliver, tracked delivery and signed for up until the standard delivery, we have it all. Your feedback is important to us, please let us know how we can assist you best!
Contact info
Unit7, 2 Somerset Road, N17 9EJ, London, United Kingdom
- 02076080809
- Help@welovekeys.co.uk
- welovekeys.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5* Key Cutting Service
Could not be happier with the service and most importantly the keys I have received from We Love Keys. With several keys lost, I tried my highstreet key cutters for replacement keys but no one had the blanks let alone able to cut them. I thought I was going to have to replace the whole lock until my dad came across We Love Keys by chance. I decided to give them a try and I am so glad I did. The process was so easy, sent a few photos of the key on Monday, did standard royal mail delivery and they arrived today (Friday). All 3 keys work perfectly and if anything better than the original. Thank you again and I'd highly recommend this company.
Best send original key for copying.
I initially sent photos of security key that I wanted copied. This didn’t work as the copies I received didn’t fit in the lock. I corresponded with the Company & at their suggestion I sent an original key back to them with the duff copies. Within 4 days all keys returned - all worked perfectly. First Class Customer Service..
Advise going to a key cutting shop
I would advise going to a key cutting shop this service is very hot and miss. I uploaded a picture of the key but they had trouble copying it, sent me a key that was obviously wrong and it didn’t work. They’ve confirmed a refund. Not convenient or fast or easy.

Reply from We Love Keys
Excellent customer service!
Excellent result, quick and and excellent customer service!
Replacement Yale key
First key didn’t fit got back in touch with we love keys they asked for some more photos of the key and within 3 days another key came back and it fit perfectly I would use this company again very reliable to deal with thanks william
Fast and efficient service
Fast and efficient service, great communication. Ordered multiple duplicates and they sent out test keys first to confirm accuracy. Will certainly use this service again.
Good enough service
Good enough service. Could have been quicker. They could have communicated better with attention to previous correspondence.
Great online service
Sent photos of key to them for a replica to be made, I received it with a week. Good turn around and key works perfectly.
Key did not arrive.
Ordered a key which never arrived. I waited 24 days only to be told to wait a further week. Was also told that it was delivered by Royal Mail and not tracked. This is correct at time of purchase however this option should never have been available. Who in their right mind would send a coded key in the post and not track where it is. I will now have to change the lock on my door for this unbelievable occurrence. Do not use this company for coded keys as they wash their hands of any wrongdoing when it comes to delivery.

Reply from We Love Keys
First set of keys did not work
First set of keys did not work. I contacted them and they recut the keys which did work. Fantastic customer service and fast communication. Highly recommended.
FANTASTIC SERVICE!!
Hugely helpful and went above and beyond to ensure we got our key just right! We were told our key had been discontinued and had little hope of replicating it. However, welovekeys persevered until it was just right!
Can not recommend them enough. Wish more companies were as professional as welovekeys!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







