WeMakeBeds Reviews 

492
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 174 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and sturdy construction of the beds, often highlighting their beautiful designs and customizable options. Many people are very happy with the product, noting its comfort and smart appearance. The delivery service is frequently described as quick and efficient, with helpful, professional staff often assisting with assembly. However, some customers experienced issues with delivery, including delays, lack of communication, and occasionally rude personnel. A few other people also felt that product quality was not always as expected, citing problems like missing parts, poor padding, or items not matching advertisements. Additionally, some reviewers mentioned difficulties with assembly, such as refusal to build or beds being poorly put together.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the beds as stunning,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing delight and satisfaction... See more

Order

Consumers generally report positive experiences with the ordering process, often praising its simplicity and... See more

Staff

People report positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the bed was brilliant, and the fact they have so many options makes it perfect for everyone! The delivery drivers was brilliant and early for delivery. Customer service was super helpfu... See more

Rated 4 out of 5 stars

i I placed an order with storage and paid for height adjustment, however apparently you can't have both, as to the delivery the couriers were awful luckily no damage very unpleasant people, one of th... See more

Rated 4 out of 5 stars

So many bed websites from nearby locations. Thought i’d give WeMakeBeds a go based on trustpilot reviews and facebook comments and saw the odd negative review regarding delivery so was a bi... See more

Rated 4 out of 5 stars

We was struggling to find tv ottoman beds that would fit in our house as we have lower skilings/window seals, After looking online we came across we make beds, we decided to place an order of 5 tv ot... See more


Company details

  1. #182 of 226 best companies in Bedroom furniture shop
  2. #99 of 114 best companies in Bed shop
  3. #73 of 85 best companies in Bedding Shop
  4. #75 of 86 best companies in Mattress Shop

Written by the company

At wemakebeds, we are proud to offer top-quality, handmade beds crafted in the heart of Yorkshire in Dewsbury. Our state-of-the-art manufacturing facility, in West Yorkshire, is dedicated to producing the finest beds available. Our Milan bed frame,Parklane Ambassador,valencia bed frame,tv beds,Westminster beds are widely recognised for their exceptional quality and design and have received high rankings on the internet. We understand that everyone has unique needs and preferences, which is why we offer a wide range of options when it comes to fabric and design. Our team of experienced designers and craftsmen can design and produce any fabric bed to meet your specific requirements, and we can do so within a matter of days. Our extensive swatch of 16+ colours and fabrics makes it easy to choose the design that perfectly complements your decor. At WEMAKEBEDS , we take pride in our fast and efficient delivery times. On average, we can deliver your new bed within 7 to 10 days of receiving your order. Our team is available Mon-Fri to answer any questions you may have about our products and delivery information. If you're looking for a top-quality, handmade bed, look no further than wemakebeds. Order today or send us an email to learn more about what we have to offer. We're here to help you find the bed of your dreams!


Contact info

4.2

Great

TrustScore 4 out of 5

492 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(492)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful with questions before purchasing

Hi, just want to share my experience with WeMakeBeds. We have a child with additional needs and we looked for years trying to find a soft bed with high side. We found it on their website and ordered it straight away. We are in Ireland and it was delivered in the time suggested in the order. They were so helpful to when we asked questions before purchasing. When the bed arrived it was perfect. The delivery guys were really nice also. I would highly recommend WeMakeBeds based on our experience. Thanks

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Superb Quality and Service

Great communication. The quality of the bed is superb. I am very impressed with We Make Beds. When we come to renovating the back bedroom I will be back again.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Bought a TV bed from here and honestly…

Bought a TV bed from here and honestly couldnt be happier. The bed itself is really solid and feels proper good quality, not cheap like some others I looked at in bradford. The TV lift works smooth and does exactly what its meant to so v happy with it.
Delivery was fine, came when they said and no issues getting it set up. Took a bit of time to put together but nothing too bad.
Overall really happy with it, looks great in the room and feels like it will last. Would defo recomend 👍

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Really impressed with my experience…

Really impressed with my experience with WeMakeBeds from start to finish. The ordering process was straightforward, and the range of options made it easy to find exactly what I was looking for.

Delivery was smooth and well communicated, which made a big difference. The bed itself is excellent quality, feels sturdy, and looks even better in person. You can tell care has gone into both the design and build.

Customer service was also very responsive whenever I had questions, which gave me confidence throughout the process.

Overall, a reliable company with great products and service. Would definitely recommend and use again.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Dear Wemakebeds Customer Support Team,

Dear Wemakebeds Customer Support Team,

I am writing in response to your recent message regarding my order, as I feel the situation has not been accurately represented.

I have been in contact with your team for several months via Instagram, and I have clear screenshot evidence of these exchanges. Throughout this time, I have been repeatedly assured that replacement gas lift parts were shipped. However, the proof of shipment you provided shows that the delivery was attempted in the UK, while I am based in Dublin, Ireland. This directly contradicts your claim that the issue was due to Irish customs requiring my input.

At no point was I contacted by any courier or customs authority regarding authorization or additional information. Instead, it appears the shipment may have been incorrectly addressed or routed to the wrong country entirely.

Additionally, I find it inappropriate that I was asked to remove my review on the basis that it could harm your business image, especially when the issue remains unresolved. I clearly stated that I would be willing to update or remove my review once the matter was properly addressed and the correct parts were delivered.

This situation has been ongoing for far too long. I purchased a bed that is currently incomplete and potentially unsafe to use without the correct gas lift components. I now require a clear and immediate resolution.

Please confirm, without further delay:

* The correct shipping address you have on file for my order
* A new and accurate shipment of the required parts to Dublin, Ireland
* Valid tracking information that reflects the correct destination

If this cannot be resolved promptly, I will have no choice but to escalate the matter further.

I expect a concrete resolution, not further explanations.

20 October 2025
Unprompted review
Rated 4 out of 5 stars

I recently purchased a bed from this…

I recently purchased a bed from this website and had a great experience. The ordering process was smooth and easy to follow, and the delivery was prompt. The bed itself is sturdy, comfortable, and exactly as described. I’m really pleased with the quality and value for money. I would definitely recommend this website to anyone looking for reliable furniture and excellent service.

20 April 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Order 54326

Order 54326

Amazing service throughout, starting with the variety of products they have and tailoring it to my needs. They knew exactly what I wanted and I was very happy with the selection. Smooth process, cannot fault them at all. A much deserved 5 star review from myself

17 April 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this company to anyone. I had a lovely experience dealing with them.

Just received my new Bed from we make beds. I can’t believe the quality of a bed it is amazing for the price I paid. and I would like to say thank you for the Lads who delivered and built the bed a brilliant service Would recommend to anyone. I ordered a bed previously from another company and had nothing but messing about I waited over two months and when it turned up it was terrible quality. I sent it back and they was very rude and ignorant with me. My friend told me about this company, so I used them and I am over the moon. Thank you so much (we make beds.) 5 stars 😂👏👏👏

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I am the 3rd member of my family to…

I am the 3rd member of my family to purchase new luxury beds /mattess from this wonderful company . They have an amazing selection of items on there well designed / laid out website .
Anything you require I’m sure they will have . They are very easy to deal with and offer very competitive prices .
They even have someone to put everything together .
I would fully recommend them , they are a quality company. Jason beckenham.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

I would NOT recommend this company at…

I would NOT recommend this company at all! Horrible horrible goods and such rude customer service I am amazed how are they even running. Got a bed delivered that looks nothing like their photos. So flimsy and cheap quality and when asked about it they completely ignored and denied EVERYTHING ! STEER CLEAR !

15 April 2026
Unprompted review
WeMakeBeds logo

Reply from WeMakeBeds

Thank you for reaching out. At WeMakeBeds, we take pride in our service and are fully committed to transparency. While we acknowledge that no company is perfect and we always welcome genuine, constructive criticism, we maintain a zero-tolerance policy regarding fraudulent activity.
​We have identified this post as one of a series of fake reviews containing identical content. As these entries provide no order reference number and the posters have failed to respond to our direct requests for verification, we are treating these as coordinated, malicious attempts to damage our reputation.
​Please be advised that we have formally contacted Trustpilot to request the relevant IP addresses and are actively monitoring the financial losses caused by this defamation. We have commenced formal legal proceedings to identify the individuals responsible, and we intend to pursue this matter in court to the fullest extent of the law.
​If you are a genuine customer who has had a legitimate experience, please contact us directly at [Info@wemakebeds.co.uk/01274010651] with your order reference, and we will resolve any issue immediately. If, however, this is a malicious attempt to defame WeMakeBeds, please be aware that we are taking all necessary legal steps to hold those responsible accountable.

Rated 5 out of 5 stars

I placed a order for a divan storage…

I placed a order for a divan storage bed with special requirements and a 2k pocket mattress receieved items on time with assembly service was 100% what i wanted and matress was very comfortable, great service and quality would definatly recommend.

26 March 2026
Unprompted review

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