wemax.com Reviews 678

Vorsicht vor FREE Retour Versprechen!
Auf mein Retourwunsch wurde zuerst mit einem kleinlichen Gutscheinangebot reagiert, welches ich ausgeschlagen habe.
Folgende Antwort von Wemax lasse ich umkommentiert stehen (dies war ebenfalls die letzte Rückmeldung von WEMAX):"[...]We are very sorry that at the moment we are having some problems with our system and we are not able to create return labels.
We're already looking for a tech to take a look at it, not sure when we'll be able to fix the problem.[...]"

I gave you 4 stars because I am happy I didn't make another mistake. The screen quality is very good so the pictures are sharp and that's what matter to me the most. The installation instructions were ok but I am not a handyman so I struggled for a while and I finally I installed the frame on the wall first and then put the screen on. Overall I have been satisfied since I bought it two weeks ago.

After my screen was delivered with a damaged box, I decided to send it back unopened. I'm currently working with them now on that, and they have been very understanding.

Top quality screen at a very affordable price, extremely happy with my purchase, the picture quality is amazing, this screen is worth every penny very well built and easy to assemble.

Very bad customer service and return process is very painful.

Arrived promptly. For assembly, everything that I needed to assemble was provided (minus a drill). This really made it easy to step through and assemble and mount the projection screen. Great job.

Excellent product, excellent quality, it works day or night, the resolution is great, I’m very happy with my purchase

Overall pretty happy. The self rising screen has some slop to it on the bottom edges causing some waving in the picture but it’s not to noticeable.

the customer service was very poor and late in responding and when i try cancelling the order the canceling does not work in the site, all i have to talk to Klarna payment to initiate the cancellation and refund process. but unfortunately the product delievered at home and when i try returning without even bring in home, all i have to pay the Return cost which is not acceptable. i stated the conversation on refund and cancellation before the shippment.

The product is really good, top quality and price was excellent

easy to order. quick to deliver

The projector and ART screen combination is good, I earc port input is very helpful to play Dolby atmos videos.
Overall I am satisfied with the product.

On time delivery, easy to set up. Great experience

I never recieved my Wemax Nova SE 4K UHD ALPD UST Laser Projector. It was scheduled to arrive on Oct 15 and and it never arrived. I contacted Wemax and they said they would resolve it in 48 hours. More than a week later and they said they are looking into it and will resolve it in 48 hours. No help at all. They told me to track it. I obviously had done that already. FedEx had lost it and a week after I contacted FedEx they all of sudden changed the status from out for delivery to delivered a week ago with no signature. Wemax is not helpful at all and won't answer the phone and emails are replied to after about 12 hours with a canned answer.

Quick response, provided the instructional video and offered the replacement part.

Good product and nice design. Fast delivery.