Wendy Wu Tours Reviews 

340
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, reviewers overwhelmingly had a great experience with this company. Travelers consistently praise the expert tour guides for their exceptional knowledge, brilliant organization, and friendly dedication that made every single excursion truly memorable and engaging. Customers also mention the exceptionally well-planned itineraries, wonderful destinations, comfortable accommodations, and delicious local food provided throughout the amazing journeys. Some reviewers were not happy with the overall quality of certain hotels and the repetitive food choices experienced during their holiday tours. A few consumers also noted long travel hours spent on coaches, unexpected airport waits, and occasional delays with various transportation transfers.

What people talk about most

Staff

Users describe positive interactions with staff, praising tour guides for their exceptional knowledge,... See more

Holidays

Customers report wonderful experiences with their holidays, describing them as amazing adventures filled with... See more

Service

Customers consistently note positive experiences with service, highlighting that everything is well organized... See more

Location

Clients share positive opinions on location, highlighting spectacular sights and iconic landmarks such as the... See more

Quality

Consumers find quality to be positive, highlighting high standards across accommodations and dining.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from the Tibetan Rail journey which included the highest over night rail trip on the way from Xining to Lhasa. Our main guide Addison was brilliant and worked very well with the Tibetan guid... See more

Company replied

Rated 5 out of 5 stars

Everything about the tour was really well organised, including 2 late alterations to our internal connecting flights into & out of China. the National Tour guide, Nick, was with us from start to... See more

Company replied

Rated 5 out of 5 stars

Andy has been an outstanding ambassador for Wendy Wu, and should be an example to all guides. Kathy and Jennifer were also fantastic local guides, very engaging. This has been a fantastic first tourin... See more

Company replied

Rated 5 out of 5 stars

Having travelled with Wendy Wu Tours on many occasions, I knew that I would not be disappointed with the tour of Indonesia. It met all my expectations with a very varied itinerary and the priviledge... See more

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Company details

  1. Tour operator

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Wendy Wu Tours is the UK's leading Asia tour specialist, offering fully inclusive, escorted trips to China, Vietnam, Japan and more.


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4.6

Excellent

TrustScore 4.5 out of 5

340 reviews

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4.6

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(340)

219 reviews in the last 12 months

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Rated 5 out of 5 stars

Enchanting China

We recently finished a 17 day Enchanting China Trip. From the moment we were picked up in Beijing airport to drop-off at Shanghei airport everything was extremely well organised and easy.
We were able to pick and choose optional tours and had downtime as well so not too hectic.
Downloading an e sim and alipay before getting to China made communication and payment simple as was getting cash from ATM at recommended banks.
China was great to visit , made especially enjoyable by our fantastic guide George Pu . He was well organised and kept our group of 17-Brits,Australians and Kiwis on track and had a wealth of knowledge about the history and culture of his homeland. Our local guides Mi, Penny and Darcy added to the experience in their respective cities.
Overall a great experience and would thoroughly recommend to anyone visiting China for the first time.

16 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much for your fantastic and thoughtfully detailed review!

We’re delighted to hear that your Enchanting China tour was such a smooth and enjoyable experience from the moment you arrived in Beijing to your departure from Shanghai. It’s great to know that the organisation and pacing worked well for you, and that you appreciated having the flexibility to choose optional tours while still enjoying some downtime.

We’re especially pleased to hear your wonderful feedback about George. His organisation, knowledge, and passion for sharing China’s history and culture truly make a difference, and we’ll be sure to pass on your kind words. We’re also glad that Mi, Penny, and Darcy helped enrich your experience in each destination.

Thank you again for your recommendation—it means a great deal to us.

We’re so pleased you had such a great first visit to China, and we hope to welcome you on another adventure in the future!

Rated 5 out of 5 stars

China -a truec perspective

To Whom It May Concern

Ref: Goes-UKQ932272 China May 8th
I was part of the above group who travelled to China with Wendy Wu tours and I am writing to express my heartfelt appreciation for Alison Li, who served as our National Escort during our tailor-made tour of China organised by Wendy Wu Tours.
Our group consisted of ten travellers, all in our seventies — four couples and two friends — and from the very moment Alison met us at Beijing Airport, she made us feel completely at ease. Within minutes of arriving at our first hotel, the Fairmont Beijing, she had already won us over with her warmth, enthusiasm, and genuine care for every member of our group.
Over the course of our remarkable journey — taking in Beijing, Xi’an, Chengdu, Chongqing, Zhangjiajie, Guilin, Yangzhou, Hangzhou, Suzhou, and Shanghai — Alison was with us every step of the way. She ensured that every detail was perfectly arranged, from dinner reservations on our very first evening to seamless transfers throughout the entire tour. Nothing was ever too much trouble.
What truly sets Alison apart is her personality. She is gregarious, attentive, and wonderfully caring — qualities that transformed a group of ten individuals into a family. She brought China to life for us, not just as a professional guide, but as a genuine ambassador for her country and its culture. We laughed together, explored together, and felt completely safe and looked after throughout.
Alison is, without question, one of the finest guides any of us have ever had the pleasure of travelling with. She is a tremendous credit to Wendy Wu Tours, and we cannot recommend her highly enough. Any group fortunate enough to travel with Alison is in the very best of hands.
Yours sincerely,
Dinesh Patel
03/06/2026

9 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much for taking the time to share such a heartfelt and detailed review.

We are absolutely delighted to hear about your wonderful experience on your tailor-made tour, and especially your kind recognition of Alison Li. It’s clear from your words just how much of a positive impact she had on your journey, and we couldn’t be more pleased to hear how warmly she cared for you and your group from the very moment you arrived.

Travelling across so many incredible destinations is no small undertaking, and it’s fantastic to know that everything ran so smoothly and that Alison’s organisation, attention to detail, and genuine dedication helped make the entire experience seamless and enjoyable. Your description of how she brought the group together and made you feel like a family is particularly special—this is exactly the kind of experience we strive to create.
Alison will be truly touched by your praise. Her warmth, enthusiasm, and passion for sharing her country are qualities we value enormously, and we’re so proud to have her as part of our team.

Thank you again for your very kind recommendation. We’re so pleased you felt safe, well looked after, and able to fully enjoy such an incredible journey.

We hope to have the pleasure of welcoming you on another adventure in the future!

Rated 5 out of 5 stars

Excellent Ultimate China Trip

Our tour guide, Louis was excellent. We had a very well organised tour and enjoyed it throroughly. We saw so many sights and enjoyed sampling the various Chinese dishes from all the regions we travelled in.

6 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much for your wonderful review!

We’re delighted to hear that you had such an enjoyable and well-organised tour, and that you were able to experience so many incredible sights along the way. It’s especially great to know that sampling the diverse regional Chinese cuisine was a highlight of your trip.

Louis will be thrilled to receive your kind words – we’ll be sure to pass on your feedback to him. He’s truly passionate about creating memorable experiences, so it means a lot to hear how much you appreciated his guidance.

We hope to welcome you on another adventure in the future!

Rated 5 out of 5 stars

Enchanting China

We have just returned from an outstanding Enchanting China tour. Beijing, Xian, ,Chengdu and Shanghai, huge cities with fascinating histories, modern skyscrapers, and linked by bullet trains, left us amazed. But the tour would not have been the same without our superb tour guide, George Pu, whose knowledge, sense of humour and dedication tour members' welfare we will never forget. Highly recommended.

1 June 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much for your fantastic review!

We’re delighted to hear that you had such an outstanding experience on our Enchanting China tour. It’s wonderful that each destination—from the historic wonders of Beijing and Xi’an to the vibrant energy of Chengdu and Shanghai—left such a strong impression, and that travelling by bullet train added to the experience.

We’re especially pleased to hear your kind words about George. His knowledge, humour, and genuine care for our guests truly set him apart, and we’ll be sure to share your feedback with him—he’ll be thrilled to know he made such a lasting impact on your journey.

Thank you again for your recommendation, and we hope to welcome you on another adventure with us in the future!

Rated 5 out of 5 stars

The tour was well organised

The tour was well organised. Hotels well appointed and tour ran as described in the literature

26 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you for your lovely review Mary!

We’re so pleased to hear that you found the tour well organised and that everything ran as described. It’s also great to know that you enjoyed the quality and comfort of the hotels throughout your journey.

Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you on another trip in the future!

Rated 5 out of 5 stars

Wendy Wu - Tibetan Railroad - Mt Everest

Wendy Wu - Tibetan Railroad - Mt Everest
The 17‑day Wendy Wu tour of China, Tibet and Mt Everest was exceptionally well organised, with the itinerary carefully planned so that those of us not accustomed to high altitude could adjust comfortably. China and Tibet were truly eye‑opening — remarkable places that challenged many of our assumptions as Western travellers.

Our local guide, Addison, made the entire journey even more enjoyable. His knowledge, warmth and ability to explain the history and rapid development across the regions we visited gave us a much deeper understanding of what we were seeing.

The tour is easily a five‑star experience, as is the wonderful 10‑minute video Addison created from the trip. Overall, we had a fabulous time.

Well done Addison.

10 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you for your fantastic review Warren!

We’re absolutely delighted to hear that you had such a memorable experience on your Tibetan Railroad and Mt Everest tour. It’s wonderful to know that the itinerary, especially the pace and altitude acclimatisation, helped you feel comfortable and fully enjoy such a unique and breathtaking journey.

China and Tibet really are extraordinary destinations, and we’re so pleased they left such a lasting impression. Your reflections on how eye-opening the experience was are exactly what we hope every traveller takes away.

A special thank you for your kind words about Addison—his knowledge, warmth, and passion for sharing the region truly make a difference, and we’re thrilled he helped bring your journey to life. We’re sure he’ll be especially pleased to hear how much you enjoyed the video he created as well.

It’s wonderful to know you had a fabulous time overall. Thank you again for travelling with us, and we hope to welcome you on another adventure soon!

Rated 5 out of 5 stars

China was amazing with stunning scenery…

China was amazing with stunning scenery excellent food hotels and a fantastic guide Addisonsun
All the guides and bus drivers made our trip memorable. Well done to you all.
The Itinerary was great.
Perhaps include tea tasting at the same time as beer tasting for those whom don't drink beer
Thank you Weny Wu Tours
Margaret and Steven

15 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much, Margaret and Steven, for your lovely review!

We’re delighted to hear that you had such an amazing experience in China, from the stunning scenery and excellent food to the comfort of your hotels. It’s especially wonderful to know that Addison Sun, along with your other guides and drivers, helped make your journey so memorable—we’ll be sure to pass on your kind words to them all.

We’re also very pleased that you enjoyed the itinerary, and we really appreciate your thoughtful suggestion, we’ll certainly share it with our team as we continue to enhance our tours.

Thank you again for travelling with Wendy Wu Tours—we’re so glad you had such a fantastic trip, and we hope to welcome you on another adventure in the future!

Rated 5 out of 5 stars

Really worth doing!

Everything about the tour was really well organised, including 2 late alterations to our internal connecting flights into & out of China.
the National Tour guide, Nick, was with us from start to finish and did a fantastic job of involving everyone in the group and keeping us all well informed.
the local guides were also very good and informative.
if anything there was too much food!!
The only minor criticism was that on most of the days there was little time to change before dinner so we were in the same clothes all day!

10 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much for your fantastic review Ian!

We’re delighted to hear that you found the tour so well organised, especially with the last-minute adjustments to your internal flights—it's great to know everything still ran smoothly for you.

It’s wonderful to hear your kind feedback about Nick. Having a National Escort who keeps everyone informed, engaged, and supported throughout the journey is exactly what we strive to achieve, and we’ll be sure to pass on your praise. We’re also pleased that you enjoyed the insights from your local guides along the way.

We had to smile at your comment about the food—there’s certainly no risk of going hungry on tour! Thank you as well for your helpful feedback regarding time to freshen up before dinner. We really appreciate you sharing this, and we’ll take it on board as we continue to refine the experience.

Thank you again for travelling with us—we’re so pleased you felt it was “really worth doing,” and we hope to welcome you on another adventure soon!

Rated 5 out of 5 stars

A Great China 🇨🇳 and Japan 🇯🇵 Tour

Just back from an amazing and enjoyable group tour of China 🇨🇳 and Japan 🇯🇵. It did what it said in the tin - we saw everything on the list.
In China, George was a fabulous guide, great knowledge and commentary and a really nice guy - nothing was too much trouble- couldn’t have been better.
The same could be said of Hiroshi in Japan , who went out of his way to make our trip so enjoyable- luck not on our side when the only day of bad weather forced cancellation of Lough Ashi cruise and cable car but he substituted the Art Museum and the famous Tokyo Shibuya scramble crossing.
In addition the local guides were all excellent and entertaining.
We also enjoyed the fact that we had a lovely group of people with us and got on so well together.
Personally we would have liked a few longer breaks, especially to settle into each new hotel but appreciate the fact that it was a once- off trip and the aim was to cover as much as possible in 19 days !
Thoroughly recommend Wendy Wu for China and Japan - thanks so much again to George and Hiroshi for making it the trip of a lifetime !

4 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much for your wonderful and detailed review Tom!

We’re absolutely delighted to hear that you had such an amazing and enjoyable experience across both China and Japan, and that the tour delivered on everything it promised.

We’re especially pleased to hear your kind words about George and Hiroshi. Having guides who are knowledgeable, attentive, and genuinely dedicated to making your trip special is exactly what we strive to achieve, and it’s fantastic to know they both made such a positive impact on your experience. We’ll be sure to pass on your lovely feedback to them.

It’s also great to hear that, despite the change in weather affecting your Lake Ashi visit, Hiroshi was able to adapt the day with alternative experiences—Shibuya Crossing is certainly a memorable one!

We’re glad the local guides added to your journey as well, and that you had such a friendly group to share it with.

Thank you as well for your thoughtful feedback regarding pacing and time to settle into hotels. We really appreciate you sharing this, and we’ll take it on board as we continue to refine our tours.

Thank you again for your recommendation—it means a great deal to us. We’re so pleased this was a trip of a lifetime and hope to welcome you on another adventure in the future!

Rated 4 out of 5 stars

Wonders of China

Our tour guide Andy Zhao made our trip. His knowledge and expertise made our tour run smoothly we were able to enjoy our very busy holiday, you do see a lot on this trip with local guides along the way to keep you informed.

10 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you for your lovely review!

We’re so pleased to hear that Andy Zhao made such a positive impact on your trip. His knowledge and expertise are invaluable, and it’s wonderful to know he helped everything run smoothly so you could fully enjoy your busy and exciting itinerary.

It’s also great to hear that the local guides along the way kept you well informed and added to your overall experience.

Thank you again for travelling with us—we’re delighted you had such an enjoyable holiday and hope to welcome you on another adventure soon!

Rated 5 out of 5 stars

Wonders of China trip May 26 with Wendy…

Wonders of China trip May 26 with Wendy Wu was amazing. China itself is a fascinating country to visit. The organisation of the trip was perfect. Our guides were informative about the history and culture of China. A big shout out to Addison, 5* is not enough. To Linda , Oscar and all our other guides who made the trips a wonderful experience. We will definitely travel with Wendy Wu again in the future.
Janice and Chris (George)

4 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much, Janice and Chris, for your wonderful review!

We’re absolutely delighted to hear that you had such an amazing experience on the Wonders of China tour and that everything ran so perfectly from start to finish. China truly is a fascinating destination, and it’s great to know you enjoyed learning about its rich history and culture along the way.

A special thank you for your kind words about Addison—“5* is not enough” is such a fantastic compliment, and we’re sure he’ll be thrilled to hear it! We’re also so pleased to hear that Linda, Oscar, and the rest of your guides helped make your journey such a memorable one.

It means a great deal to us that you will definitely travel with Wendy Wu again in the future. The good news is you will be a member of Wendys Loyalty club and benefit from an additional discount.

Thank you once again for your lovely recommendation—we look forward to welcoming you on your next adventure!

Rated 5 out of 5 stars

This trip to China was due to our…

This trip to China was due to our knowledgeable guide who was on top of everything. All the things we saw and experienced were beyond expectations. So well organised and great deal of thought in planning. We could never have done all this on our own. Lovely mixture of people too.

11 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much for your lovely review Margaret!

We’re delighted to hear that you had such a fantastic experience and that everything exceeded your expectations. It’s wonderful to know that your guide’s knowledge and organisation helped everything run so smoothly, allowing you to fully enjoy all the incredible sights and experiences along the way.

We’re especially pleased that you appreciated the thoughtful planning behind the tour—creating a journey that brings everything together seamlessly is exactly what we strive to achieve. It’s also great to hear that you enjoyed the company of your fellow travellers, as that can make the experience even more special.

Thank you again for travelling with us—we’re so pleased you had such a memorable trip and hope to welcome you on another adventure in the future!

Rated 5 out of 5 stars

Ultimate Uzbekistan

Extremely well organised tour with a very knowledgeable guide, Babur. We saw everything we were expecting to see in Uzbekistan plus the extra experiences that added a much appreciated local culture touch.

16 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much for your lovely review!

We’re delighted to hear that you had such an enjoyable experience on your Ultimate Uzbekistan tour and that everything was so well organised. It’s wonderful to know that the itinerary delivered everything you were hoping to see, along with those extra cultural touches that help bring the destination to life.

A special thank you for your kind words about Babur—his knowledge and passion for sharing his country really do make a difference, and we’ll be sure to pass on your praise.

Thank you again for travelling with us—we’re so pleased you had such a memorable trip and hope to welcome you on another adventure in the future!

Rated 5 out of 5 stars

The Most Handsome Man In China

The tour was great due to having a fantastic tour guide in Addison, the most handsome man in China!! We also had a great group of travellers on tour which also added to the experience being wonderful. Our tour The Wonders Of China was also value added by having great local guides providing valuable knowledge of the sights we visited so well done to them. The highlights were many but in particular the boat trip down the Yangtze, the Great Wall and the marvellous Terracotta Warriors great to have experienced these highlights of China. Now a little more about our amazing guide who was also a highlight, his humour, insights about Chinese culture, incredible organisation and genuine care of all to ensure we all got the best out of the trip was greatly appreciated. All the best Addison and you never know we may be back and our paths may cross again, lets hope so!! Regards John [Alan] and Jocelyn Chadwick

4 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much, John and Jocelyn, for your fantastic review!

We’re absolutely delighted to hear that you had such a wonderful experience on the Wonders of China tour, and that Addison played such a big part in making it so memorable. His humour, organisation, cultural insights and genuine care are exactly what we strive to deliver, and we’re sure he’ll be especially pleased with your very kind (and memorable!) compliment—we’ll be sure to pass it on!

It’s also great to hear that you enjoyed travelling with such a lovely group, as that really does add something special to the experience. We’re glad the local guides helped bring each destination to life with their knowledge too.

Thank you again for your kind words and for travelling with us. We’d love to welcome you back in the future—and who knows, perhaps your paths with Addison will cross again!

Rated 1 out of 5 stars

Great Guide and Amazing India — But Disappointing Hotels, Food and Transport for the Price

We travelled to India with Wendy Wu Tours and overall the trip was a mixed experience. India itself was fascinating and full of incredible sights, but there were definitely some aspects of the tour that fell well below expectations, especially considering this was a five-figure holiday.

The biggest disappointment was the food. Much of it was repetitive, often lukewarm, and lacked quality considering the premium price paid for the tour. After a while, meal times became something to endure rather than enjoy.

The hotels were average at best. Some were clean and acceptable, but many felt tired, dated, and clearly chosen to keep costs down rather than provide a quality experience for guests. When you are paying this kind of money, you expect far better accommodation standards.

Transport was another major let-down. The coach was old, uncomfortable, and extremely bumpy on long journeys. It certainly did not feel like a modern touring coach with proper air suspension. On India’s rough roads this made travelling exhausting, and again it felt like corners had been cut to maximise profit rather than comfort for customers.

It was disappointing because the itinerary itself was very good, but it became obvious where savings were being made — mainly on hotels and transport — despite the high overall cost of the holiday.

The one thing that truly made the trip worthwhile was our guide, who was absolutely fantastic. Friendly, knowledgeable, organised, and endlessly patient, he brought the history and culture of India to life and genuinely cared about the group having a good experience. Without him, the tour would have been far less enjoyable. I was planning to book tours to China as well as Japan with Wendy Wu, but no chance now.

4 April 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you for taking the time to share such detailed and honest feedback following your recent tour to India. I’m really sorry to hear that aspects of your experience fell short of expectations, particularly given the significance of this being a special and high-value trip.

It’s clear from your comments that while you found India itself fascinating and the itinerary rewarding, elements such as the food, accommodation, and transport did not meet the standards you quite rightly anticipated. I’m genuinely sorry that meal quality and variety became disappointing, and that some of the hotels felt tired and fell below what you expected. Your comments about the coach and the impact it had on longer journeys are also concerning, particularly in a destination where comfort during travel is so important. Please be assured that this feedback will be shared in detail with our Product and Operations teams so it can be carefully reviewed.

That said, I was very pleased to read your feedback about your guide. It’s wonderful to know they had such a positive impact on your experience, bringing India’s history and culture to life and supporting the group so well throughout. We know how much of a difference a great guide makes, and I will ensure your kind words are passed on.

I completely understand your disappointment, particularly when this experience has influenced your thoughts on travelling with us again. That is genuinely not how we would want any customer to feel, and we would really appreciate the opportunity to restore your confidence in us.

If you’re open to it, we would welcome the chance to discuss your experience further and look at how we can learn from this as well as support you directly following your trip. Our customer service manager will reach out to you.

Thank you again for your openness—it’s invaluable in helping us improve.

Rated 5 out of 5 stars

Well guided and complete tour that…

Well guided and complete tour that covered everything I hoped for and with extra unexpectedly good additional excursions.

10 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much for your kind review!

We’re delighted to hear that the tour covered everything you hoped for and more. It’s especially great to know that the additional excursions exceeded your expectations and helped make your experience even more memorable.

Thank you again for travelling with us—we’re so pleased you had such a positive experience and hope to welcome you on another adventure in the future!

Rated 5 out of 5 stars

Wonders of China

Wonders of China
My friend Jackie and I returned last week from a 2 week Wonders of China trip. I can only repeat all the glowing and eloquent reviews given here by Stuart Steva Damien Jacqueline and Carly. We were a lovely group of 27 people from England Ireland Scotland Australia and New Zealand. Our guide Addison was exceptional in all the ways mentioned. He went out of his way to help us all in so many different ways including arranging a battery pack to be delivered to me on day one. The local guides were all very knowledgeable too. The trip was very full on, which is not a criticism, we fitted in so many things. You can sleep when you get home was our mantra. Addison chose lots of interesting restaurants and dishes for us all. I highly recommend Wendy Wu tours and will be looking at their brochure for our next long haul trip. Big up Addison and Wendy Wu.

4 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much for your wonderful and detailed review Isabel!

We’re delighted to hear that you and Jackie had such an enjoyable experience on your Wonders of China tour, and that you were part of such a friendly and diverse group—it sounds like a fantastic atmosphere from start to finish.

A special thank you for your kind words about Addison. His dedication, thoughtfulness, and attention to detail—like arranging your battery pack so promptly—are exactly what we strive to achieve, and we’re so pleased he made such a positive impact on your journey. We’ll be sure to pass along your glowing feedback to him. It’s also lovely to hear that the local guides and carefully chosen restaurants added to your experience.

We love your “you can sleep when you get home” mantra—these tours certainly pack in some incredible highlights! We’re so glad you enjoyed the full and immersive itinerary.

Thank you again for your recommendation and support. We’d love to welcome you on your next adventure soon!

Rated 5 out of 5 stars

Excellent tour of China

Excellent tour of China. The guides were outstanding, especially our lead guide Andy. High standard hotels and food. We saw everything we had hoped to see and more,

11 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much for your lovely review Kim!

We’re delighted to hear that you had such an excellent experience on your tour of China. It’s wonderful to know that the guides, especially Andy, made such a positive impression—his passion and dedication are exactly what we strive to achieve.

We’re also very pleased that you enjoyed the quality of the hotels and food, and that the tour allowed you to see everything you had hoped for and more. That’s exactly the kind of memorable experience we aim to deliver.

Thank you again for travelling with us—we hope to welcome you on another adventure in the future!

Rated 5 out of 5 stars

Visit China and ask for Andy

Andy has been an outstanding ambassador for Wendy Wu, and should be an example to all guides. Kathy and Jennifer were also fantastic local guides, very engaging. This has been a fantastic first touring holiday for us, we were spoilt by having a such lovely group. China has been a wonderful place to visit and cannot recommend it high enough.

23 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much for your wonderful review Martyn!

We’re absolutely delighted to hear that you had such a fantastic first touring holiday and that China left such a strong impression. It’s especially lovely to know you were part of such a friendly group—this really does make the experience even more memorable.

A special thank you for your kind words about Andy. Being described as an outstanding ambassador is incredibly high praise, and we’re so pleased he made such a positive impact on your journey. We’ll be sure to share your feedback with him.

We’re also delighted to hear that Kathy and Jennifer added so much to your experience with their engaging and informative guiding.

Thank you again for your recommendation—it means a great deal to us. We hope to have the pleasure of welcoming you on another adventure in the future!

Rated 5 out of 5 stars

Top tour Andy bought and kept the group…

Top tour Andy bought and kept the group together with good humour and helpfulness
Both Cathy and Jennifer were ideal local guides
Andy should be retained by Wendy wu as a model guide for all future guides to learn from

24 May 2026
Unprompted review
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Reply from Wendy Wu Tours

Thank you so much for your fantastic review Derek!

We’re delighted to hear that you had such a great tour and that Andy made such a strong impression. His ability to bring people together with humour, organisation and genuine care is exactly what we strive to achieve, and we’ll be sure to pass on your wonderful feedback to him.

It’s also lovely to hear that Cathy and Jennifer added so much to your experience as local guides—their knowledge and engagement really help bring each destination to life.

Thank you again for your kind recommendation. Feedback like yours means a great deal to us, and we hope to welcome you on another adventure in the future!

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