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WEPC Wills Reviews 2,828

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, pleasant demeanor, and extensive knowledge, making the process easy to understand and follow. Many people highlight the excellent customer service, noting that their questions were answered thoroughly and without pressure, and that they felt well-informed and comfortable throughout. The overall service is frequently described as efficient, straightforward, and professional, with clear instructions and a smooth user experience. However, some customers also noted initial dissatisfaction with certain interactions, mentioning instances where communication felt vague or where they felt unheard. These experiences were often resolved by other team members who provided clarity and a more empathetic approach.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Customers consistently note positive experiences with service. Reviewers found the process straightforward... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the staff for being... See more

User experience

Consumers find the user experience to be very positive and straightforward. Many reviewers praise the ease of... See more

Instructions

Users describe positive interactions with instructions. Customers report that everything was explained... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We enquired about getting wills done as I had an old one from previous marriage & my wife had never done one. WEPC contacted me they were very polite ,helpful & guided me through what we needed to d... See more

Company replied

Rated 5 out of 5 stars

I found this service exemplary from start to finish. My experience with a very nice chap called Simon Jones was great. He explained every step and made it easy to follow and also advised me on other m... See more

Company replied

Rated 5 out of 5 stars

My husband and I used WEPC Wills to write our first wills, and we couldn't be happier. As first-timers, we had a lot of questions, but the team was incredibly informative and guided us through every s... See more

Company replied

Rated 5 out of 5 stars

No one wants to think about wills and power of attorney - however we must. WEPC Wills made it an easy process.The time spent on the phone wih our consultant was about an hour - we did not feel r... See more

Company replied


Company details

  1. #23 of 152 best companies in Legal Services
  2. #4 of 35 best companies in Estate Planning Lawyer
  3. #14 of 85 best companies in Law firm
  4. #5 of 11 best companies in Paralegal Services Provider
  5. #9 of 40 best companies in Property lawyer
  6. #1 of 1 best companies in Tax Lawyer

About WEPC Wills

Written by the company

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At WEPC Wills, we make estate planning simple, stress-free, and personal.

Whether you need a Will, Trust, or Power of Attorney, we’re here to provide expert guidance and create solutions tailored just for you.

Our team is dedicated to helping you protect your wealth and secure your loved ones' futures. From bespoke services to transparent advice, we ensure your wishes are honored and your legacy is safeguarded.

Protect What You’ve Built for Generations

Find the right service in less than 60 seconds!

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Trusted Expertise with the Society of Will Writers

Written by the company

As a member, we adhere to the highest ethical standards, ensuring our clients receive expert advice and peace of mind that their estates are protected with integrity and professionalism

Contact info

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Secure Your Tomorrow, Today

Friendly, affordable services tailored to your needs.

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Thankyou

Thankyou , very straightforward

25 February 2026
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Reply from WEPC Wills

Thank you for your 5‑star review! We're delighted you had a great experience ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Calm and professional

Simon jones was professional and patient (as I’m deaf) and arranged everything well. We didn’t realise there were additional costs and need to dirt this, but all in all a good service

18 February 2026
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Reply from WEPC Wills

We’re pleased to receive your positive review. Thank you for choosing us and for your feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service

25 February 2026
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Reply from WEPC Wills

Thank you for 5-star review ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

The writing of my will

Very helpful staff, Simon Jones was very explanatory and helped get through it . Thank u for your help

25 February 2026
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Reply from WEPC Wills

Thank you for taking the time to share your experience. It means a lot to us.

Rated 5 out of 5 stars

Great experience

Simon was so helpful and explained my many questions multiple times.
Having never done anything like this over the telephone I was very apprehensive.
But everything went so smoothly and I worried for no reason

17 February 2026
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Reply from WEPC Wills

We appreciate your support. Thanks for taking the time to leave a review

Rated 5 out of 5 stars

Very good experience

My experience was handled respectfully and efficiently and the consultation went very well and i also received my documents in the time specified.

17 February 2026
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Reply from WEPC Wills

We’re pleased to hear that everything went smoothly. Your support is appreciated

Rated 5 out of 5 stars

Good conversation

Good conversation which resulted in documents that reflected our wishes

24 February 2026
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Reply from WEPC Wills

Thank you for the 5-star rating ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

Will, Trust and LPA…

So far it has been very straight forward and well explained and that is what the review is based on.

23 February 2026
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Reply from WEPC Wills

Thank you for the 5-star rating ⭐️⭐️⭐️⭐️⭐️

Rated 3 out of 5 stars

Good prompt service

Good prompt service, in particular when phoning. Left message and answered very quickly.
Very friendly and understanding on the phone but did seem to press the need for me to procure additional items quite heavily. Need to give a firm no.

20 February 2026
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Reply from WEPC Wills

Thank you for your feedback. We’re glad you took the time to share your experience. We never want clients to feel pressured into additional protection.

Our role is simply to explain all available options so you can make an informed choice.

That said, we take your comment seriously. We’ll review how information was presented during your interaction to ensure our team maintains a clear, supportive, and no pressure approach at all times.

If you’d like to discuss your experience in more detail, please contact us directly.

We value your business and appreciate the opportunity to improve.

Rated 5 out of 5 stars

My husband and I used WEPC Wills to…

My husband and I used WEPC Wills to write our first wills, and we couldn't be happier. As first-timers, we had a lot of questions, but the team was incredibly informative and guided us through every step of the process. We now have total peace of mind knowing that we’re covered if anything happens. Highly recommend!

10 February 2026
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Reply from WEPC Wills

We're grateful for your feedback and pleased to know that you had a positive experience with us.

Rated 5 out of 5 stars

Serious

Serious, fast and full of information!
Clear understood, of the terms and conditions, that we put on our will.

13 February 2026
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Reply from WEPC Wills

Your review is truly appreciated. We're so glad you had a positive outcome.

Rated 5 out of 5 stars

A very helpful gentleman talk ed me…

A very helpful gentleman talked me through the process. They provided a simple, uncomplicated Will which I feel covers my requirements. Very efficient company.

12 February 2026
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Reply from WEPC Wills

We’re pleased to receive your positive review. Thank you for choosing us and for your feedback.

Rated 5 out of 5 stars

No one wants to think about wills and…

No one wants to think about wills and power of attorney - however we must.
WEPC Wills made it an easy process.The time spent on the phone wih our consultant was about an hour - we did not feel rushed and our questions were answered.
Once the paperwork came through via email , we had some more questions which were again answered and sorted quickly.
The final drafts arrived promptly in the post ready for witnessing .
There was some confusion over the order of signing the POA , so rather than get it wrong we went back to WEPC for clarification and this was all explained very clearly and quickly.
Now we can put the documents away safely and know that our affairs are in order.

20 February 2026
Unprompted review
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Reply from WEPC Wills

We’re so pleased you were happy with everything. Thank you for the great review and for choosing our service.

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