Banner for WEPC Wills

WEPC Wills Reviews 2,828

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, pleasant demeanor, and extensive knowledge, making the process easy to understand and follow. Many people highlight the excellent customer service, noting that their questions were answered thoroughly and without pressure, and that they felt well-informed and comfortable throughout. The overall service is frequently described as efficient, straightforward, and professional, with clear instructions and a smooth user experience. However, some customers also noted initial dissatisfaction with certain interactions, mentioning instances where communication felt vague or where they felt unheard. These experiences were often resolved by other team members who provided clarity and a more empathetic approach.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Customers consistently note positive experiences with service. Reviewers found the process straightforward... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the staff for being... See more

User experience

Consumers find the user experience to be very positive and straightforward. Many reviewers praise the ease of... See more

Instructions

Users describe positive interactions with instructions. Customers report that everything was explained... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We enquired about getting wills done as I had an old one from previous marriage & my wife had never done one. WEPC contacted me they were very polite ,helpful & guided me through what we needed to d... See more

Company replied

Rated 5 out of 5 stars

I found this service exemplary from start to finish. My experience with a very nice chap called Simon Jones was great. He explained every step and made it easy to follow and also advised me on other m... See more

Company replied

Rated 5 out of 5 stars

My husband and I used WEPC Wills to write our first wills, and we couldn't be happier. As first-timers, we had a lot of questions, but the team was incredibly informative and guided us through every s... See more

Company replied

Rated 5 out of 5 stars

No one wants to think about wills and power of attorney - however we must. WEPC Wills made it an easy process.The time spent on the phone wih our consultant was about an hour - we did not feel r... See more

Company replied


Company details

  1. #23 of 152 best companies in Legal Services
  2. #4 of 35 best companies in Estate Planning Lawyer
  3. #14 of 85 best companies in Law firm
  4. #5 of 11 best companies in Paralegal Services Provider
  5. #9 of 40 best companies in Property lawyer
  6. #1 of 1 best companies in Tax Lawyer

About WEPC Wills

Written by the company

WEPC Logo
Trustpilot Banner

At WEPC Wills, we make estate planning simple, stress-free, and personal.

Whether you need a Will, Trust, or Power of Attorney, we’re here to provide expert guidance and create solutions tailored just for you.

Our team is dedicated to helping you protect your wealth and secure your loved ones' futures. From bespoke services to transparent advice, we ensure your wishes are honored and your legacy is safeguarded.

Protect What You’ve Built for Generations

Find the right service in less than 60 seconds!

Get a Free Quote

Trusted Expertise with the Society of Will Writers

Written by the company

As a member, we adhere to the highest ethical standards, ensuring our clients receive expert advice and peace of mind that their estates are protected with integrity and professionalism

Contact info

Promotion box for WEPC Wills

Secure Your Tomorrow, Today

Friendly, affordable services tailored to your needs.

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A difficult process made much easier. contact with WEPC

From my first contact with WEPC, the whole process was straightforward. I was given useful information before my appointment and queries I had were dealt with promptly.

11 February 2026
WEPC Wills logo

Reply from WEPC Wills

It’s great to hear that our service met your expectations. Thank you for your feedback.

Rated 5 out of 5 stars

WEPC

They were very friendly and helpful. They explained everything in detail and answered questions.
They are happy if we need to call or email.
Would recommend.

11 February 2026
WEPC Wills logo

Reply from WEPC Wills

We’re pleased to hear that you had a good experience. Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Clear explanation and guidance from…

Clear explanation and guidance from Simon. Prompt with phone call and clear instructions. Very patient and gave very good advice.

18 February 2026
WEPC Wills logo

Reply from WEPC Wills

We’re pleased you were happy with everything. Thank you for the great review and for choosing our service.

Rated 5 out of 5 stars

The process was very simple from start…

The process was very simple from start to finish. There was no pressure from anyone that I spoke to. The information gathering was very organised, any queries I had were responded to and expanded on with explanations provided throughout the process.
During the process options were explained and possible next steps.
The draft documents were shared and werd written in plain English. Any timelines were discussed and actioned as described. Fircwhat i perceived to be a difficukt process was very simpke in the end. Appreciate the service and would happily advise others to enquire notingvthere is no pressurexto complete with them

5 January 2026
Unprompted review
WEPC Wills logo

Reply from WEPC Wills

Thank you for the great review! We’re pleased we could provide a service that worked for you.

Rated 5 out of 5 stars

Very helpful and well informed assistants

Very helpful, well informed and very polite assistants (Adam Tayler and Simon Jones). Explanation was thorough, precise and very clear.

17 February 2026
WEPC Wills logo

Reply from WEPC Wills

We’re pleased to receive your positive review. Thank you for choosing us and for your feedback.

Rated 5 out of 5 stars

Made extremely easy and straight…

Made extremely easy and straight forward. Polite and friendly staff who explained each section. Thank you.

4 February 2026
WEPC Wills logo

Reply from WEPC Wills

Thank you for choosing us, and for sharing your experience! We're thrilled to have met your expectations.

Rated 5 out of 5 stars

Very professional

Very professional from the start explained everything clear would recommend 100%

12 February 2026
WEPC Wills logo

Reply from WEPC Wills

Thank you for the 5-star rating ⭐️⭐️⭐️⭐️⭐️

Rated 5 out of 5 stars

A very helpful experience

Everything was explained to me carefully, nothing was rushed. I felt all my wishes were understood. The whole process could not have gone better. Simon Jones( no relation!) Could not have been more helpful. The lady on the switchboard was also helpful when I phoned the office.

11 February 2026
WEPC Wills logo

Reply from WEPC Wills

We appreciate your support. Thanks for taking the time to leave a review

Rated 5 out of 5 stars

I was so nervous waiting for the call…

I was so nervous waiting for the call but he put me at ease straight away and it went smooth and I feel better knowing everything is in place if anything happens to me or my husband, and definitely advice anyone to use WEPC.

11 February 2026
WEPC Wills logo

Reply from WEPC Wills

So pleased everything went well – thank you!

Rated 5 out of 5 stars

Great service!

When I received the first call from Rageni Gosai informing me of the service I would receive, I was very impressed at how clear and concise she came across. I was a little hesitant about my telephone appointment but Simon Jones made everything easy to understand and advised me of what is best for me and my circumstances. I was kept informed of what was happening next and I felt confident that I’d done the right thing. I received my documents today ( of which I will read through later) after only 1 week. Great service and I would definitely recommend.

3 February 2026
WEPC Wills logo

Reply from WEPC Wills

It's wonderful to hear about your positive experience! Thank you for choosing our service.

Rated 5 out of 5 stars

Prompt

Prompt, friendly and helpful.

4 February 2026
WEPC Wills logo

Reply from WEPC Wills

Thank you for your positive review and sharing your experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look