Wesleyan Reviews 

4,046
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 795 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely knowledgeable staff for providing clear, helpful, and completely jargon-free guidance regarding complex financial matters such as retirement pensions, investments, and home mortgages. Reviewers emphasize that representatives are exceptionally professional, approachable, and genuinely dedicated to addressing individual client requirements with remarkable patience. Consumers note that consultations are always conducted in a relaxed, reassuring manner, successfully making potentially daunting financial planning processes much easier to understand and navigate. People deeply appreciate this supportive communication style, highlighting that advisors consistently take sufficient time to answer every query thoroughly without applying any decision-making pressure whatsoever.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting advisors who were extremely helpful,... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers consistently received clear,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that consultations are professional, helpful,... See more

Response time

People report high satisfaction with the fast response time, noting that queries and emails are handled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As the teachers pension specialist I was interested in my options as I neared 60. Paul Rogers was exceptional leading me carefully and concisely through my figures and options. From his advice (and fr... See more

Rated 5 out of 5 stars

From first contact to final product purchase took a mere 4 hours over 2 days. The home insurance specialist Linda exemplified everything I would want in terms of personal care and attention. She made... See more

Rated 5 out of 5 stars

Nadine helped us with our remortgage and she was fantastic. She went above and beyond, working until late on Friday night to ensure that we were able to secure a rate before anticipated rate rises the... See more

Rated 5 out of 5 stars

Yesterday I had a telephone consultation with Lakhwinder to discuss my Home Insurance with Wesleyan. Previously, a few years ago, I had a quote which was way off the mark for me so I was a bit wary,... See more


Company details

  1. Financial advisor
  2. also in
  3. Financial Institution
  4. Financial Planner
  5. Investment service
  6. Mortgage broker
  7. Personal Insurance Company

Written by the company

Your money should work as hard as you do. Wesleyan Financial Services help doctors, dentists and teachers build wealth, protect their income and create long-term financial security. Straightforward advice and long-term support - throughout your career and beyond. Charges may apply.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(4,046)

717 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Andy Shaw really took the time to listen

Andy Shaw really took the time to listen carefully to my financial circumstances and offered fantastic advice to me over the course of the meeting. Invaluable for someone like me who finds the whole process of investing very stressful!

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Investment Review

Andy sent a letter last week advising he would call, which he did earlier. Andy answered all my questions and gave several good pointers regarding IHT, he also offered the option of a further appointment to discuss any specific investment matters in more detail. Many thanks Andy.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

5 star service

Satish was incredibly helpful. He was able to answer all of my questions knowledgably and set out all of my options and next steps. I would recommend this company to anyone looking for help - the appointment was easy to arrange with plenty of communication about the appointment. There is no hard sell, and I am going to pass on his details to any friends and family looking for advice.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

EST Appointment – Satish Mall

Finally a clear explanation about how the ridiculously complex teachers pension scheme works. Although Satish wasn't able to give me individual advice, he gave me the confidence to make some future decisions equipped with some basic knowledge.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Lakhwinder was very helpful!

Lakhwinder was helpful, informative, clear and polite in dealing with my request for a motor insurance quotation. He found my previous details from 2024 in a very efficient manner and this meant that the process was a lot smoother than has proven to be the case elsewhere. He went through various options relating to different levels of excess and how this would affect the premium.
Largely due to the excellent service that I received over the ‘phone and the promise of continued similar support I have decided to go with Wesleyan despite the quote not being the cheapest although by no means unreasonable.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

EST-Marcus

Very clear and constructive pension advice.I would highly recommend Wesleyan and will be contacting them again in the future.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

EST Appointment – Chloe Maher

Chloe was extremely helpful and I would highy recommend booking an appointment with her to understand your Teacher's Pension Statement. She gave me clear advice on how to move forward and I will definitely be booking a follow up appointment with her along with recommending her to friends and colleagues.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

5 Star rating.Eli was kind and…

5 Star rating.Eli was kind and compassionate due to my recent bereavement. She explained my financial review in a friendly professional manner which made it easy to comprehend.
I would recommend a financial review with her and look forward to my next one.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

First Class motor insurance advice and products

A first class professional and customer focused service.

Our Motor Insurance renewal was made easy and resulted in us selecting an excellent policy at a great price. The whole experience was very well managed, with the complex process of picking the 'right' product made easy

Highly recommended!

28 July 2026
Unprompted review
Rated 5 out of 5 stars

EST appointment - Chloe Maher

My initial meeting with Chloe was very helpful and she was very knowledgeable about the Teachers' Pension Scheme. It was useful to look at my benefits statement and gain a clearer understanding of my options for planning and saving for retirement. It's given me lots to think about. Thank you

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent meeting yet again with Ian…

Excellent meeting yet again with Ian Hodge at Wesleyan. It's nice to discuss matters each year and see what hopes have been fulfilled the following year. Happy to find during our meeting, that we are on track with our finances. Thanks again Ian, we look forward to speaking next year.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

EST Appointment

EST Appointment – Satish Mall
Very quick response and was able to answer my queries. Very knowledgeable.

29 July 2026
Unprompted review
Rated 1 out of 5 stars

They completely messed up my pension…

They completely messed up my pension payment, after a working lifetime paying into their company.
I was treated with contempt

2 March 2026
Unprompted review
Wesleyan logo

Reply from Wesleyan

We’re very sorry to read about your experience. We understand how important pension payments are and are concerned to hear that you feel the issue was not handled with the care and respect you should expect from us.
We would like to look into what happened and ensure your concerns are properly addressed. As we cannot discuss personal account details publicly, please contact our complaints team on complaints@wesleyan.co.uk so we can try to resolve this for you.

Rated 5 out of 5 stars

My partner and I worked with Scott…

My partner and I worked with Scott Wilson for our mortgage on our new property. We had a good feeling about Scott from the first time we spoke and we were right. Not only did Scott have excellent knowledge of each provider and the products on offer but his approachability and genuine care for his clients stood out. Not only would we recommend using Scott to everyone we know, but we wouldn’t use anyone else on any other properties we purchase going forward. We couldn’t be happier with our experience with Wesleyan and that is all down to Scott’s hard work.

19 March 2026
Unprompted review

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