westcountry.org.uk Reviews 

110
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

It is easy to apply for the new Homeowner loans. They could vet me online, so no sending in bank statements, mortgage info, etc. I want to replace all of my windows, so have taken out a loan for the p... See more

Company replied

Rated 5 out of 5 stars

loan application process easy. There is not much question and it was very straightforward with documents needed to submit. No need for phone calls etc. The staff was not only helpful and quick t... See more

Company replied

Rated 5 out of 5 stars

Great service they message you to download app which helps you get documents and signatures makes it quick as you can do it anywhere on mobile phone. Great company to borrow money You just need t... See more

Rated 5 out of 5 stars

Westcountry savings an loans are fantastic. It's very easy to communicate to them through nivo chat. They're Apr is low compared to other lenders, and because you have to pledge to save while paying... See more

Company replied

Company details

  1. Credit union
  2. Non-bank financial service

Written by the company

We are a not for profit, community-based credit union offering safe savings and affordable borrowing options to people across Somerset, parts of Bristol, Bath, Devon and Cornwall. Westcountry Savings and Loans is a truly local alternative to traditional banking and credit institutions. Launched in 2004 we now have over 3,500 members and continue to grow strongly. Members' savings total £2.5m of which £1.1m is out on loan in our local community. We offer honest, transparent financial services and our members are at the heart of everything we do. Join us and make a difference in your community.


Contact info

4.8

Excellent

TrustScore 5 out of 5

110 reviews

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4.8

All reviews

(110)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Firm & fair

The credit union are there & have supported me when hard to obtain credit.
They are actually preferable to other lenders, I believe. Nothing bad to say at all.

21 March 2022
Unprompted review
Rated 5 out of 5 stars

Absolute Life Savers

Found myself running short of funds halfway through a garden makeover and after a simple online process, they came through with a loan for me. Money is going in the bank the same day and I was surprised by how little interest I'm going to pay.
I would have given them 10 stars if I could have.

11 February 2022
Unprompted review
Rated 5 out of 5 stars

Great fantastic service message

Great service they message you to download app which helps you get documents and signatures makes it quick as you can do it anywhere on mobile phone. Great company to borrow money
You just need to sign up. And some of the repayments go into your savings account. So once payment finished you can take out your savings or leave them there

5 January 2022
Unprompted review
Rated 5 out of 5 stars

Really helpful and pleasant people to…

Really helpful and pleasant people to advise you. I've been with them for a few years and never had a problem with anyone there or with getting help when I've needed it. Taught me a lot about being wiser with my money and I'm no longer in debt with anyone... Brilliant service I would recommend to anyone

12 November 2021
Unprompted review
Rated 4 out of 5 stars

West Country savings

I have always found West Country savings and loans very helpful ,the people u deal with r also.polite.i have been using them for a number of years now with great satisfaction

8 November 2021
Unprompted review
Rated 5 out of 5 stars

West Country Savings and Loans

These people are fantastic. Low cost loans, repayments tailored around you, always there to help if you are struggling, seriously folks keep away from the loan sharks and doorstep lenders, let West Country Savings and Loans make your lives easier!!
Their savings facilities are great, prize draws on some of them too, I’ve just started a Prize Saver Account, a monthly draw with some great prizes, the main prize would take away my daily worries within seconds, what an incentive to put away a few spare pounds each week, everything they do for you is a win win.
I can honestly say I have never known such a trustworthy helpful caring team as these guys, they do exactly what it says on the tin

5 November 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Easy process and very helpful. Everyone I've needed financial help west country savings have come through for me.
Would recommend them to everyone.

13 August 2021
Unprompted review
westcountry.org.uk logo

Reply from westcountry.org.uk

Thanks so much for taking the time to leave us a review.

Rated 5 out of 5 stars

West Country - easy to be a member

I have been a member for several years and never experienced a problem. Good ethos. Easy to log into account.
Information I receive by email is just the right amount and always clear.

31 July 2021
Unprompted review
westcountry.org.uk logo

Reply from westcountry.org.uk

Thanks so much for taking the time to leave us a review - it helps a lot for new members to hear what others have experienced.

Rated 5 out of 5 stars

West Country Union have been brilliant…

West Country Union have been brilliant they have helped me so much with whats been going with covid I wanted to consolidate my debt into one I want to say thankyou I am so happy stress have gone now in an instant thank you

15 June 2021
Unprompted review
westcountry.org.uk logo

Reply from westcountry.org.uk

Thank you so much for the review - it matters a great deal to us so we're grateful for you taking the time to write.

Rated 5 out of 5 stars

Good ethos and friendly staff

Good ethos and friendly staff.

Website can be a bit tricky to navigate and really understand the products which were initially confusing

14 June 2021
Unprompted review
westcountry.org.uk logo

Reply from westcountry.org.uk

Thanks so much for taking the time to leave us a review - it helps us a lot. We're continually reviewing and editing the website so we're grateful for your feedback and will feed it into our plans for the next round of updates.

Rated 5 out of 5 stars

WestCountry…Take away the stress!

WestCountry helped us to fund our house renovation. Their quick, efficient and personalised processes meant that there was no stress involved, unlike dealing with other lenders. I would highly recommend using WestCountry if you want a stress free,
professional and personal experience.

9 June 2021
Unprompted review
westcountry.org.uk logo

Reply from westcountry.org.uk

Thank you so much for taking the time to leave a review. Many people haven't heard about credit unions so, sharing the stories of our members is really important to us in getting the message out about what we do.

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