I made my own card, Name, Address, Phone number Me the sender, on the other side has the person that i send too, When i walk in i pass over my card and my I.D. i check sign the pad and Pay, the only... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I am a frequent user of the service. I find it to be easy and efficient to use Recent increases in costs to send funds may cause comparison shopping.
The use of the service at home is convenient, but sometimes slow inthe process. Overall it is a fabulous system.
I’m having trouble to use western union on my phone when every I try to use it I can’t finish the transaction process period I don’t remember the date
Company details
About Western Union
Written by the company
For over 170 years, Western Union has advanced technology to connect people with the places and loved ones that matter most to them. Now, as a global leader in cross-border, cross-currency money movement, and with 600,000+ agent locations1 in over 200 countries and territories, Western Union makes it easy and convenient for you to send money to friends and family around the world.
Whether you need to transfer money to a friend down the street or to a family member across the globe, Western Union gets your funds where they need to be, quickly and reliably. You can visit a nearby agent location and send money while on the go or make a transfer from the comfort of home at WesternUnion.com or on the Western Union® app.
Send money now
With our app, it just takes a few taps to send money to your loved ones. Send money internationally to over 4 billion bank accounts, an agent location for fast cash pickup, or to thousands of mobile wallets2. Easily send money any time to countries like India, Mexico, the Philippines, Jamaica, China and more. Certain receiving methods are only available in select countries, so make sure to check ahead of time at WesternUnion.com before sending money abroad.
Western Union® services also include convenient ways for you to pay your bills, send money to a loved one on a military base or at a correctional facility, reload a prepaid card, or purchase money orders. Visit WesternUnion.com to learn more about the wide variety of services offered.
No matter how you decide to send money with Western Union, we’re committed to providing you with a quick, easy, and most importantly, reliable way to transfer funds to the people who matter most. If you ever have issues with a money transfer, please reach out to our customer service team anytime at 1800 325 6000 (U.S) or by visiting our contact page
Contact Us
Check exchange rates & fees
Sign up & start sending now
Find an agent location nearby
Make bill payments
Send money to an Inmate
1Agent location count valid as of December 31st, 2021
2Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.
3Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.
4Terms and Conditions apply. Restrictions apply, see amazon.com/gc-legal.
Contact info
P. O. Box 6036, 80112, Englewood, United States
- 1-800-325-6000
- westernunion.com
4.3
Excellent
161K reviews
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Money took over 12 hours to get to the…
Money took over 12 hours to get to the account after it was advertised that it would get there in minutes.
8 May 2026
quick and easy to do
17 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excelent service the best
11 May 2026
Reply from Western Union
Hello, RAUL. We appreciate your kind feedback. Thank you for choosing Western Union!
I have never had any problems sending…
I have never had any problems sending the monthly assistance to my brother. And, my brother has never experienced any problems picking up the money with which he is able to pay for his children's schooling and transportation to and from school. Thank you.
6 May 2026
Reply from Western Union
Hello, Flavia. Thank you for your wonderful review. We're glad to have you as our customer!
Difficult to send money to yourself…
Difficult to send money to yourself when you are abroad,exchange rate not as good as other money services
7 May 2026
It was easy and I did by myself in the…
It was easy and I did by myself in the computer at Walgreens
8 May 2026
Reply from Western Union
Hello, MARGOT. We’re pleased to hear you had a good experience. Thank you for taking the time to share your feedback!
Western union is useful thing to do to…
Western union is useful thing to do to send money because it needs to help for my family support
17 May 2026
Reply from Western Union
Hello, A. Hoover. Thank you for your positive feedback. We are grateful for your trust in our services!
Reply from Western Union
Hello, Shatho. Your satisfaction is our priority. Thank you for the kind review!
I have a worst experience with WU
I have a worst experience with WU. I sent money from my bank account in the US to my bank in Pakistan around $1792 on May 11. WU charged my account but still it didn't deposit in my account in Pakistan. Also, I tried to send money again, WU blocked me. I am having a great problem with WU. Now I am going to send directly from my bank account.
11 May 2026
Reply from Western Union
Hello, Duncan. Thank you for your encouraging words. We're happy you chose Western Union!
Super the best service ever
17 May 2026
Unprompted review
Reply from Western Union
Hello, Barin. We appreciate your positive review. Thank you for being a loyal Western Union customer!
I send money every two weeks and would…
I send money every two weeks and would like to have a special reward because of it
17 May 2026
Fast transfers
Fast transfers. Overall good experience. Wish there were more promotions or lower fees. And would like ability to update personal information. Some countries make it difficult to transfer if sender doesn’t have middle name listed, had I known this I would have included my middle name when I created my account.
7 May 2026
Faster
Faster Faster service and better rates, reliable,with guarantee delivery. Security
17 May 2026
Reply from Western Union
Hello, VICTOR. Thank you for leaving a kind review. We're glad we could assist you!
The change rates are low as much as I…
The change rates are low as much as I went money they always charge the fee of sending money
14 May 2026
PAYMENT METHOD PUZZLE
Transactions are smooth, no
problem. However, with the very same debit card I use in my WU account many times, I am steered to Google Pay to pay for the transaction and denied to use the very same bank, CHASE, that issued the card! Google Pay charge is higher than any other method.
I can't guarantee the dates I've been led to the Google Pay rather than Chase, but have been denied by WU to use the very bank that issued the very card WU has on my account.
23 April 2026
It's very important an easy to send money home
My experience with Western Union it's very reliable to me while I'm busy but I'm still half time to send money to my family
24 September 2025
Reply from Western Union
Hello, SHIRLEY. We are grateful for your positive feedback. Thank you for choosing our services!
No problems good service
9 May 2026
Reply from Western Union
Hello, JEFFREY. Your review means a lot to us. Thank you for taking the time to share your experience!
Reply from Western Union
Hello, DONNA. Thank you for such kind feedback. We’re pleased that you had a positive experience with Western Union!
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