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Rated 5 out of 5 stars

From the first phone call with Bill to the plumber coming very promptly and dealing with our problem so efficiently and politely, we were so impressed with the service. Will definitely use again. Than... See more

Rated 5 out of 5 stars

Luke and Spencer arrived on time to carry out pre-planned work. Luke (plumber) replaced close fitting toilet and installed new shower head and hose on electric shower arrangement. Spencer relocated do... See more

Rated 5 out of 5 stars

So happy with the work from Andy and his plumbers at West Heating. Got let down by another local tradesman and was recommended Andy - able to get guys out same day, new boiler part fixed the next morn... See more

Rated 4 out of 5 stars

There was an initial blip following my enquiry: I was not phoned back as promised. However, when I tried again 2 days later, a visit was then scheduled that same day. Barry arrived as agreed and quick... See more

Company details

  1. Gas installation service

Written by the company

Based in Weston Super Mare, West Heating combine attractive pricing and a quality local service for all plumbing and heating works. We aim at providing 100% customer happiness. West Heating, who are part of the John West group have 60 years trading.


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

5-star
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Rated 5 out of 5 stars

Leaking boiler

Leaking boiler, Barry attended promptly, identified problem, made temporary fix and when Worcester advised it was not under guarantee he assisted in getting them to accept it was, resulting in their sending engineer with parts to complete repair under guarantee.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Quick efficient service

Phoned with problem at 9am. Plumber arrived just after lunch to assess, explained repair needed. Went to get parts needed, returned a fitted new parts by 3-30pm. Very pleasant receptionist and Plumber. Wonderful service, will use for all our household needs in future.

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Boiler service

Reliable and efficient service. Friendly and personable manner. Will definitely use this company again.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

Great plumbers

Very happy with West Heating as always. Ben and Barry installed new radiators quickly and easily - just as I wanted them. Without covers and set back from the wall. Thank you. I wouldn't use any other plumber . Office staff are friendly too.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

True professionalism

Flushing the heating system can't be much fun as it's all about watching the clock while the chemicals do the work but Barry arrived on time, I just knew I was in good hands the moment he came to the door, he explained everything he was doing, with a courteous manner and pleasant personality, obviously knows and enjoys his job and doing it to the highest standard, represented the company in the very best way.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Friendly, professional and knowledgable service

Friendly, knowledgable and reliable staff. Easy to book, and good communication. Plumber serviced my boiler and some other plumbing jobs around the house. Was very knowledgeable and passionate about his work, and performed the jobs to a great standard. Wouldn’t hesitate to use them again for any other requirements.

11 November 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service from the team at West Heating. Was so impressed that we have continued using them. Nothing is too much hassle, they bend over backwards to accommodate or fit you in. Very friendly, knowledgeable and every person that has undertaken work for us have been consistently good.
I highly recommend this company and won't use anyone else!

20 July 2022
Unprompted review
Rated 5 out of 5 stars

Professional installation and quality service

New boiler fitted in different location to existing. Professional service and advice given throughout, excellent quality of workmanship, engineers left all traces of work tidy and clean. Also follow-up call regarding satisfaction of service and installation. Highly recommend this company :)

19 April 2022
Unprompted review
Rated 5 out of 5 stars

On time

On time, friendly and to my limited knowledge did a good job. I would certainly have them again.

31 March 2022
Unprompted review
Rated 5 out of 5 stars

Needed work to a leaky radiator.

Needed work on a leaky radiator valve and also wanted
two thermostats fitted.
They were very efficient and did a very good job.
Overall an excellent service and I would definitely recommend them. Thank you.

28 March 2022
Unprompted review

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