Westminster Law Reviews 58

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, knowledge, and helpfulness, making complex processes feel manageable and stress-free. Many people highlight the personalized approach and clear explanations provided, ensuring they felt fully informed and at ease throughout their interactions. The service is frequently described as efficient, thorough, and delivered with genuine care, often exceeding expectations. However, some customers mentioned issues regarding document retention and communication about important paperwork, which caused additional stress during sensitive times.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the high level of service,... See more

User experience

Users describe positive interactions with the overall experience. Customers consistently highlight the... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the politeness,... See more

Based on these reviews

Rated 5 out of 5 stars

We contacted Jasper Cook after our Dad suddenly died. It was a heart-wrenching time. Jasper was absolutely brilliant. Jasper's sensitivity was exemplary. His skill and experience with the situation he... See more

Rated 5 out of 5 stars

I used Westminster Law to have new wills drawn up and LPA.s set up, They were extremely knowledgeable very efficient indeed and their pricing was very good value for money. The gentleman we saw, Vladi... See more

Rated 5 out of 5 stars

My mother had used Westminster Law for Wills and Trusts and was very impressed with there service. They explained everything in detail made her feel at ease with absolutely no pressure. We then used... See more

Rated 5 out of 5 stars

Patrick was brilliant from start to finish. He made the whole process of writing our will and sorting the powers of attorney really straightforward. He explained everything so clearly and made sure we... See more


Company details

  1. Estate Planning Lawyer

Written by the company

Redefining professional legal services. Leading the way in affordable expert advice. At Westminster Law we really do make sure that sound legal advice and affordability go hand in hand. We are a progressive and expanding legal firm based in Southampton, Hampshire, with a well-established presence across the South of England and South Wales. Our core areas of specialism are Wills, Trusts, Probate, and other estate planning services. Operating across multiple locations including Havant, Waterlooville, Portsmouth, Eastbourne, Farnham, Hindhead, Guildford, Cheltenham, Cardiff, Bridgend, Kingsteignton, Newton Abbot, Southampton, Winchester and Bournemouth, we are committed to providing affordable, professional, and tailored legal solutions to our clients.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

58 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

New wills

My husband and I needed to make new wills.
Andrew came to our house and took the instructions.
We had some technical queries which Andrew explained.
We had delayed making new wills but Andrew made it straight forward.Thank you!

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Incompetence

On the 3rd March 2025 and 8th April 2025 I gave instructions to the company under the terms of my Power of Attorney and at the request of my Aunt, asking that she be contacted for her Will to be updated. Neither my Aunt nor myself received any form of acknowledgment and in reply to a subsequent email on the 6th November 2025 I was advised by Stuart Victor that in March and April of that year he did not receive any emails as all the emails he received were automatically moved to a spam folder. On 6th Nov 2025 I then requested that he may further contact with my Aunt and after a chaser on the 13th March 2026 I was advised that "the contact phone number is no longer in operation please provide a new phone number". Due to the Company's lack of efficiency my Aunt is now no longer able to provide instructions

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Quick and Professional Service

Nick was super professional and provided a very quick turnaround due to my son heading back overseas. Very impressed with the level of service. Would highly recommend. Thanks Nick!!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Wills and power of attorney made easy.

My wife and I needed to update our wills and powers of attorney.
A prompt meeting after contact with a Very professional,smartly presented,extremely amiable, helpful and knowledgeable young man.. Joseph Coleman.
A very pleasant experience in obviously capable hands.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

We used Westminster Law to write our…Wills

We used Westminster Law to write our Wills after our marriage. Daniel Rooney came to our house and was extremely
polite & helpful. He explained everything to us in very
easily understandable terms. We received our completed Wills promptly with helpful advice regarding witnesses. I would recommend Westminster Law without hesitation .

24 March 2026
Unprompted review
Rated 5 out of 5 stars

I fully recommend Westminster Law

I went to Westminster Law because they offered a very competitive price for arranging Wills for my wife and I along with a Lasting Power of Attorney. I spoke to Emily by phone and she arranged to visit and discuss everything in the comfort of my home. Emily was very professional and informed in a very understanding manner. I would certainly recommend Westminster Law for your legal needs.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

We had Patrick come and sort out mine…

We had Patrick come and sort out mine and my wife’s wills and power of attorney for us, he was absolutely brilliant and you could not ask for a better experience, he even managed to bring to light an issue that my solicitors still haven’t sorted out with the deeds to my house which I’d had no idea about. If you are looking for a professional and helpful service then Westminster law are brilliant and Patrick in particular is extremely good. Well recommended.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

We were extremely pleased with the…

We were extremely pleased with the professional way Anthony Metelerkamp guided us through the writing of our Wills and Power of Attorney. We found him very patient and he explained each aspect in clear detail. We are more than happy to recommend Westminster Law represented locally by Anthony Metelerkamp.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

After an early response to our request…

After an early response to our request for help to complete LPAs we were lucky enough to be introduced to John Green. He certainly knows his stuff. He is a highly skilled professional who knows the subject inside out and was able to set things in motion in a calm & unhurried fashion. Most of all it was done in a kind & understanding way. Everything is going ahead as planned.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Westminster Law I cannot recommend them highly enough.

I used Westminster Law to have new wills drawn up and LPA.s set up, They were extremely knowledgeable very efficient indeed and their pricing was very good value for money. The gentleman we saw, Vladimir Babenko was absolutely brilliant, he took great care to explain everything nothing was too much trouble and he made sure we understood at every stage of the process. I would recommend them to anyone, in fact friends of mine are going to instruct them to help them with their estate planning.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

New will

Patrick from Westminster Law made the whole process of writing a new will very easy. He was friendly, supportive and professional throughout.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Family yrust

We set up a family trust and wills
Emily was very knowledgeable and helpful with all our requirements
Would recommend to family and friends

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Will and LPAs sorted

We had a very good experience- were dealt with efficiently so my elderly mother’s will and LPAs were finalised very smoothly and without fuss. Emily was friendly and understanding and very happy to come over for 2 home visits to get everything sorted.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Not responding to requests

We did my mums will and LPA, now we have to use the LPA and months ago, I was told that I could use the single sheet LPA, I now been told by the banks this is not enough, so requested the orginal LPA on the 9th January, now 28th January , I've had to chase them again, even though this was an urgent request. We were not told that they held the original copy. This doesn't help in sorting out health and financial and just adds to the stress we are already dealing with.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Jasper Cook's exemplary guidance, knowledge and sensitivity made us feel very well supported

We contacted Jasper Cook after our Dad suddenly died. It was a heart-wrenching time. Jasper was absolutely brilliant. Jasper's sensitivity was exemplary. His skill and experience with the situation helped us feel very reassured. None of us had been through this process before. We felt brilliantly supported. Just like to say a huge thank you to Jasper. He took away the stress from what could have been a painful and bewildering task.

8 March 2025
Unprompted review

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