West Sussex Heating Reviews 67

Jon and the team worked incredibly hard from the moment they arrived on day 1 of our works - a complex complete replacement of a 30 year old boiler and hot water cylinder while trying to also make the most of a new water main we had to have installed. Jon and his entire team’s work ethic is second to none and everything is planned in detail. All done with a smile on the entire team’s face and I would not hesitate to use West Sussex Heating for all my future servicing needs. Well done to all

Excellent service from start to finish. Courteous friendly service. Answered all my questions. Arrived on time on the day. All went smoothly and sorted out some additional jobs with radiators for me. Tidied everything up and showed me how everything works. Highly recommend and wouldn’t use any one else. Thank you

Replaced a gas boiler at a very fair price.
Completed job ahead of time, left everything very tidy
Friendly and professional engineer.
Would strongly recommend using them.

Jon has just replaced my boiler for me following the demise my previous boiler. He was very prompt and punctual, explained things clearly and the quotation provided was fully detailed and included everything required. The workmanship was excellent and everything was completed as agreed and on time. I can not recommend Jon and Natalie more highly. I'm so pleased to be able to support a local company. Thank you checkatrade for helping me find them.

Jon has helped us a few times with various boiler issues. His long experience in the trade helped 'prolong' my previous boiler for an extra couple of years but finally after 25+ years we elected to have a new one installed. Very impressed with the thoroughness of the installation especially the system flush he performed prior to commissioning the boiler. Happy to recommend.

Did a good job, completed job on schedule, tidy and friendly.

West Sussex heating was brilliant in all aspects of the change of boiler in my property.
Very pleased with all trades that took part.
Happy, helpful, tidy, made a huge job look easy
Would definitely use again. From old pieces taken away almost instantly to new combination boiler going in, on time also, well done West Sussex.

I wanted to upgrade my boiler to a new combi boiler and move it into loft from kitchen. This would remove water tank and immersion heater as well as the old boiler in Kitchen freeing up much needed space. I had had some other plumbers come around, but they seemed to be a bit daunted by the Job. When Sussex heating came around, I knew immediately that they had experience in doing this. My options were explained clearly to me including my request to hide pipes underground as well as the best high quality boiler option. Quote was with me in days, and I asked them to proceed. They shifted appointments to fit me in early as I had new carpets coming which was a bonus. When the team turned up, I was impressed with how quickly all the work was completed with Electricians Builders seamlessly turning up to do their tasks 1.5 Days later my new boiler was installed tested, radiators bled and all functioning correctly. Warranty and registration were completed for me and maintenance plan explained as well as new HIVE app to control heating explained. Old boiler Tank and heater removed, and all old brickwork repaired. Jon and team were professional polite, and I could not have been more happier with job done and I would highly recommend.
Simon

John was great. Everything he said he would do - he did. He organised everything from removal, bit of roofing (decanting old boiler and flume) to installation of new boiler, electricians and ground work. Was very courteous and respectful (ensuring to check doors before coming into room as we have a 10 month old crawling) was punctual and tidy. Would highly recommend and because of his workmanship we wil sign up for boiler servicing with him.

Getting a new boiler after 22 years felt like a big deal but I need not have worried because it went so smoothly , from quote to arranging a date and the actual installation.
Every care was taken to minimise disruption and mess, in fact, I hardly knew anything was happening.
So from communication to installation and explanations, I was extremely happy.

Very professional and efficient - installed gas central heating system, replaced old boiler and hot water tank with new combi boiler, additional radiators, new pipework, digital thermostat, shower controller. Very neat work and easy to control heating/hot water. Everything left clean and tidy - I am very pleased with the result.

Jon and his team were brilliant. From start to finish they did a fantastic job. It was a big project, which was completed successfully and smoothly. If we ever had a problem Jon was very quick at getting out and fixing it. Again thank you Jon and team. We will certainly be using you in the future.

Today, just an annual service, in itself nothing special. However, Jon put our previous provider to shame by his thoroughness, not only with the boiler but we also had the radiators attended to and minor issues resolved that others had not noticed. During the service he noticed an increase in our gas pressure and straight away rang British Gas and reported it and they arrived 30 minutes later to find a leak in the regulator in our garage. This was replaced and we had a full gas check of all appliances.....all because of Jon's thorough approach. He gets my highest recommendation.

Excellent job to replace old boiler Jon & his team were efficient & professional. Extremely tidy and hardworking.

I was recovering from pneumonia when my boiler completely packed up in a cold snap. I called Jon at West Sussex Heating and despite being heavily booked up in the cold weather, he nevertheless came round within four hours. He quickly diagnosed that a new printed circuit board was needed and in just 24 hours squeezed me in between appointments again and fixed it in 20 minutes. Jon was extremely courteous and very professional and the final bill was far lower than I expected. I really can’t recommend WSH heating enough - a superb company with real ‘old school’ customer service at its core.

Jon fitted a new boiler and radiators. Brilliant service from start to finish. Jon was very professional, hard working, tidy and punctual. All old items were taken away and he even set up my Hive thermostat. I will be recommending this company and wouldn’t hesitate to use them again

Jon and Jack completed our heating installation so efficiently and neatly it is a credit to them. This is the second time that we have used West Sussex Heating to install a heating system and it certainly won’t be the last!

John is meticulous with his organisation, time keeping and tidiness. My house is very old and a 2 day job took up his entire weekend. He was lovely, sorted the issue (with my electrics) and talked me through my new thermostat. Thank you so much, we will be using your company from here onwards!

Jon and the team were fabulous. They are professional, with a real can-do attitude.

Communication was excellent throughout. All queries were answered quickly and competently. The work itself was carefully planned and efficiently executed and was completed well within the agreed two days with minimal disruption.