WETHERALDS CONSERVATORY ROOFS Reviews 

173
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

We paid a significant deposit (of our very hard earned money) in early December 2023. Work was supposed to start in 3 days time 29.01.24. Phone calls suddenly not returned and we are left to find ou... See more

Rated 1 out of 5 stars

Since my roof was replaced in November 2019 I have had 3 leaks and they take weeks to come out,and it still is leaking,phone on a Monday and by Friday I have to phone them back only to be told it will... See more

Rated 5 out of 5 stars

It is amazing how warm our room has become now that the roof has been replaced. We had new windows and doors too, as wanted to alter the original design, it no longer looks or feels like a conservato... See more

Company replied

Rated 5 out of 5 stars

No hard sell tactics used (unlike other companies), which we really appreciated. We led the conversation and had all of our questions answered. Really competitive price and installation within 4 weeks... See more

Company replied

Company details

  1. Conservatory Specialist
  2. Conservatory Contractor
  3. Garden building supplier
  4. Insulation contractor
  5. Roofing service
  6. Sunroom Contractor

Written by the company

Wetheralds allow you to enjoy indoor comfort with your outside space. Wetheralds are specialist installers of: >> Lightweight Tiled Replacement Conservatory Roofs >> Garden Rooms >> Verandas, Gazebos and Glass Rooms Our Wetheralds Surveyors and Design Consultants will work with you to provide additional year round living space for less than an extension. We use our own skilled tradespeople to deliver superior quality and service. We offer initial and in-depth quotations free of charge and without any pressure to buy. - Lightweight Tiled Replacement Conservatory Roofs..Whether your roof has simply come to the end of its life and repair is no longer an option or you’d like to benefit from everything a tiled roof has to offer, Wetheralds can help. Wetheralds replacement Conservatory Roofs (for standard and custom conservatories) allow you to benefit from skilled workmanship and attention to detail, eliminating many of the problems associated with glass/polycarbonate roofs. - Garden Rooms..Wetheralds Garden rooms and Garden Pods offer a quick and cost effective way to gain more space in a dedicated private area away from the distractions of the home – for use all year long. - Verandas, Gazebos and Glass Rooms..Enjoying the outdoors throughout the year with indoor-style comfort: with luxurious and durable aluminium verandas and high quality glass sliding doors you can enjoy the outdoors in style. With a range of products, Wetheralds complete service will allow you to experience the best of all seasons at home. Wetheralds have been installing since 2008.


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2.7

Poor

TrustScore 2.5 out of 5

173 reviews

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(173)

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Rated 5 out of 5 stars

From the initial quote to the…

From the initial quote to the completion of the work we have received an excellent level of service. All work has been completed within the agreed dates with no issues. Our conservatory is noticeably warmer and the new roof looks excellent. Highly recommended

8 March 2019
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good morning Martin.
Thank you very much for your five star review.

We hope you feel the benefits all year round and enjoy your new roof .

Kind Regards.
Laura

Rated 5 out of 5 stars

Conservatory roof

Thank-you for doing a wonderful job. All work done within the time. Very clean and tidy

7 March 2019
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good morning Mrs Lewis.
Thank you very much for your 5 star review.
We are pleased your happy with your new conservatory roof.
Kind Regards
Laura

Rated 5 out of 5 stars

New Conservatory Roof

We are so pleased with our new roof and can't thank the team we had enough for all their hard work. They were always on time, polite,very efficient and skilled workers. Everything went very smoothly and our roof looks amazing. Thankyou.

16 February 2019
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good morning Mrs Wright.
Thank you very much for your 5 star review!

We will pass on the lovely feedback to our fitters on site . We are pleased you are enjoying your new roof.

Kind Regards

Laura

Rated 5 out of 5 stars

Wetheralds Review from John & Kathryn

It’s one week since our conservatory has benefited from a new Wetheralds insulated roof and we are delighted with the result! We first came across Wetheralds at the Blenheim Flower Show, where there were several similar companies showing their wares, and we felt the Wetheralds systems looked far superior to any of the others. We had them come to give us a quote and compared them with two other companies and felt that Wetheralds would give us what we needed for an affordable price. We also decide to upgrade the glass panels because the conservatory was over 20 years old and was a bit “tired”. From the initial visit from Paul, to the end of the job, we couldn’t be more pleased with the service we received. The installers, Danny and Rob, arrived promptly at 8.00 am on the first morning of the installation, and worked non-stop until about 6.00 pm; and that was their pattern over the 2 ½ days they were with us. They spotted a slight imperfection on one of the new doors, arranged for a replacement to be manufactured and Danny was back with the new door on the Friday to complete the job. Over the last few days, we’ve noticed a mark difference in the warmth in the conservatory, and already we are using it more than we could have done. Last night was the coldest night of the year so far, but when we went into the conservatory this morning, it was noticeably warmer than it used to be. We can thoroughly recommend Wetheralds!

22 November 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good afternoon Mr and Mrs Rogers.

We are very pleased you are happy with your new roof and windows. Thank you for taking the time to put a 5 star review up!!

I`m glad you are already noticing the difference in the conservatory and I`m hoping it benefits you all year round .

Kind Regards

Laura

Rated 5 out of 5 stars

Very good Company with excellent customer Service. We highly recommend Wetheralds

If you are looking to convert your conservatory roof to a solid roof, look no further than Wetheralds. From the office, to surveyor, to roof installers, they all looked after us and our project fro start to finish. We encountered a minor issue with building control, in which Kev dealt with in good time. A big thank you and well done to all who looked after us, Laura/Steph/Kev(office), Terry(Surveyor), and Johnny/Graham(roof installers). We are very happy with the finished job and now are looking forward to using our room all year round. Well done everyone. Great team work.

9 November 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good afternoon Mr Lord.

Thank you very much for your five star review. We will pass this lovely feedback onto Johnny and Graham and also Terry your surveyor.

I hope you enjoy you enjoy your new room all year round .

Kind Regards

Laura

Rated 5 out of 5 stars

Very pleased with the work completed - highly recommend

Very pleased with the work completed. The guys were extremely polite, worked exceptionally hard for 3 solid days and were extremely tidy cleaning up after themselves daily. A few snagging issues but they were rectified very swiftly with great help from both the office and the team.
I would have no hesitation in recommending this firm for a replacement roof.

8 November 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good afternoon.
Thank you very much for your five star review.

We hope you enjoy your new conservatory roof all year round .

Kind Regards

Laura

Rated 5 out of 5 stars

Great service from start to finish.

A very efficient system from start to finish. Our architect recommended that we contact Wetheralds which we did, and were visited by their surveyor (not salesman) a couple of days later. After measuring up the surveyor quoted a price which beat anything else we’d had previously. The company takes care of all the arrangements including with the local authority building control so it couldn’t be easier from the customer’s point of view.
On the day of installation, the two-man team were outstanding and had the skill to cut the new wooden from scratch on site within a day. Whilst reviewing, we would like to say that the installers - Jonny and Graham - were a delight to have around for the four days – courteous and professional. Attention to detail from start to finish has made us a beautiful all-season garden room from our old conservatory; and for what we consider a very reasonable price. Thanks also go to Laura in the office who kept everything on track and was always there to answer any queries.
We happily give 5 stars to Wetheralds and would recommend them without hesitation.
Terry & Frances

5 November 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good morning Terry.

Thank you very much for your 5 star review. We are pleased you where happy with the full process from start to finish. We will pass the lovely feedback onto Johnny and Graham .

Kind regards.

Laura

Rated 5 out of 5 stars

Great service and a good job

Great service and a good job. Professional installers, clean and tidy throughout. Very happy with the job. Would highly recommend.

23 October 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Dear Mrs Howson.

Thank you for your 5 star review. We are pleased you are happy with the work we carried out for you. We hope you enjoy your new room for many years.

Kind regards.

Laura

Rated 1 out of 5 stars

Glossy brochure, but the surveyor didn't turn up!

I telephoned Weatheralds to arrange a quotation and received a confirmatory letter and brochure by return of post, excellent customer service so far. However, the surveyor did not arrive at all nor did I receive any telephone call to advise non attendance. Having finished work early to accommodate their surveyor this is very disappointing, and suffice to say, I cannot recommend this company.

16 October 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good afternoon.
I am very sorry you have been let down by a missed appointment.

We are unaware of this missed appointment until now . Please could you email me at info@wetheralds.net so I can look into this further? we do not like to miss appointments and always make contact if we are delayed or unable to make the appointment . Any information you could give me would be very helpful so this does not happen again.

Kind Regards
Laura

Rated 5 out of 5 stars

Wetheralds' promise fulfilled.

It has taken a team from Wetheralds only four and a half days to complete the conversion of my leaking conservatory into a magnificent garden room. The transformation is faultless, the team were dedicated workers for whom nothing was too much trouble. Everything ran like clockwork. My gratitude is extended to all the staff involved.

30 September 2018
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Wetheralds

Excellent experience with Wetheralds. Very pleased with the efficiency and quality of work from everyone involved from the Office right through to the Installation team. Just waiting for Building Control Certificate but again this was dealt with by the Office so expect it soon.
Overall would have no hesitation in recommending.

4 September 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good afternoon Mr Evans.
Thank you very much for your 5 star review!!

We are pleased your whole process of your replacement conservatory roof was excellent.

I have chased building control with regards to your certificate and I will email you the certificate as soon as they send me it. We always try to keep on top of getting our customers their completion certificates as we feel this is the main peace of mind when getting their works completed knowing the local council agree that the works carried out are to their standards.

Kind regards

Laura

Rated 5 out of 5 stars

Good job, excellent service, lovely fitters.

Wetheralds provided an excellent service, from the first visit of the salesman, to completion of the project. The very small issues which arose, as there would be on any project of this size, were resolved quickly and efficiently. We are very happy with our new conservatory, and would recommend Wetheralds to anyone.

15 August 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good afternoon Mrs Still-Smith.

Thank you for your five star review, We are pleased you are happy with the whole process we provide. We hope to see you again soon,

Kind regards
Laura

Rated 5 out of 5 stars

First class service from everyone in the company.

First class service from everyone in the company who did exactly what they said they would do when they said they would do it.
The surveyor was very helpful and suggested we could consider replacing four windows with insulated panels then cover them with a plasterboard false wall. Looks great and did not add much to the cost. The three fitters drove from Yorkshire on Monday arriving at Liverpool before 9am then worked until 6pm with a half-hour lunchtime. Over four days they did a great job providing us with a usable and very good looking conservatory.

I did considerable research into companies before choosing Wetheralds, not the cheapest but I believe the best. One thing that gave me confidence was their arranging Building Control inspections, no other company offered this as standard and several said it was not necessary.

I would certainly recommend Wetheralds. Thank you for a great job.

9 August 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good morning Mr Gillies.

Thank you for your five star review . We are so pleased you are happy with the over all works of the company .

We hope you enjoy your new room for many years to come.

Kind Regards

Laura

Rated 5 out of 5 stars

Great team ,excellent finish and good…

Great team ,excellent finish and good price.
My wife and I are thrilled can’t find fault

7 August 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good morning Mr Dunbar.

Thank you very much for your 5 star review . We are pleased we provided the right price and finish for your works.

Kind Regards
Laura

Rated 5 out of 5 stars

We were extremely impressed with the…

We were extremely impressed with the Company from start to finish. We were kept informed the whole way through the process. The lads who did the work were efficient in everything they did and tidied up after themselves.
We would also like to thank Richard the surveyor and Laura in the office for everything they did.

24 July 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good morning Mr Fox.

Thank you very much for your 5 star review !!

We are pleased you are happy with the whole process from start to finish.

We hope you continue to use your new room for many years to come.

Kind Regards
Laura

Rated 5 out of 5 stars

An excellent result from a superb team.

We just moved in and had a large conservatory extension that opened into our kitchen. During the recent hot weather the room was a furnace and the hot air filled the house. I expect that it would have been cold during the winter.
Wetheralds removed the polycarbonate roof, built joists and fitted the exterior roofing tiles. The interior was insulated, plastered and LED down-lighters fitted. The result is superb. Wetheralds have given us a garden room that will be usable all year round.
Every person who I have interacted with at the company has been superb, from the installation team on the ground to the admin team in the office. Thanks guys.

19 July 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good morning Mr Stewart.

Thank you very much for your 5 star review!

We are pleased you are happy with your final result with your conservatory roof but also the whole team.

We hope you continue to use your room all year round now it is more cooler in summer and will be warmer in winter!

Kind regards

Laura

Rated 5 out of 5 stars

Fantastic really happy

A fabulous job so pleased ours was a big job we had 2 teams Mark Shaun Mark and Darren .The temperature was 29 everyday those guys never stopped how they worked so hard l don’t know and all with a smile .The finish job is great what a difference we would never have been able to use this room in the heat that we’ve had this year .Great job well done lads Thank you John and Pauline Olma .

16 July 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good morning Mrs Olma.

Thank you very much for your 5 star review . We will pass your feedback to our teams who helped transform your room.

We hope you can enjoy it now all year round .

Kind Regards
Laura

Rated 5 out of 5 stars

A first class service

A first class service. The company did exactly what they said they would in the timescale given. Every member of the company I had contact with was very friendly and efficient. Thanks for a brilliant job.

16 July 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good morning Mr Thackery.

Thank you so much for your review . We are pleased you are happy with your experience with Wetheralds Roof Systems,

Kind Regards

Laura

Rated 5 out of 5 stars

New/Modified Conservatory Roof

My Wife and I would like to thank the Wetheralds Roof System Team for a job WELL DONE.
All staff who we came across were courteous and professional, and a credit to the company.
Laura - Office
Dave - Survey
Johnny / Zach - Install Team / Tony - Electrical
Even though the roof was not a straight forward replacement, the team took it in their stride and cracked on from the start. Install completed 12/07/18
Please pass on our thanks and best wishes to the team.

Andy, Julie

15 July 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good afternoon Andy.

Thank you very much for your review! We will pass on the great feedback to the team .

We hope you continue to enjoy your new conservatory roof for many more years.

Kind regards
Laura

Rated 5 out of 5 stars

Today the 11th of July 2018

Today the 11th of July 2018, saw the completion of our conservatory roof conversion and all within two and a half days, not the estimated 4 to 5 days, and all because of two very skilled professionals, namely Danny and Rob, what a team of professionals, pure dedication to their work coupled with enthusiasm and individual personality was a recipe for high quality workmanship, which I can confirm was the case.

The expectation that there would be a building site mess was soon eradicated, as the site was always cleaned and tidy, with care being taken to ensure that we were not put under any undue stress, as was it towards our neighbours also, what more could we ask for, because at the end of the first day we felt that we had known both Danny and Rob for years, that was the atmosphere, nothing was too much trouble, our biggest concern was that there did not seem to be any tea and lunch breaks, even though we did provide liquid refreshments, it all seemed to be part of the work ethic, methodical, non stop and lets get the job done, with early starts and late finishing, and to a very high standard and high quality.

Sandra and I would like to thank both Danny and Rob for their hard work, and for having the pleasure of them working on our little project, you have made us both very happy indeed, and wish you both all the very best for the future.

As far as 'Wetheralds', as a company , you will be highly recommended by us to all our friends and neighbours with a sincere wish that you will be successful in gaining further business, even though I was given to understand that there are 10 teams working on these conversions every week, which would suggest that you are already very busy.

With regards to the administration side I would like to add that the correspondence received was professional and the administration staff were even more than polite and respectable when it came to sorting out the financial arrangements, again very professional.
Once again thank you very much

(Diolch yn fawr iawn)
Best regards

Bob Thomas MBE and Sandra Thomas

13 July 2018
Unprompted review
WETHERALDS CONSERVATORY ROOFS logo

Reply from WETHERALDS CONSERVATORY ROOFS

Good morning Mr Thomas.

Thank you very much for the lovely review . We have passed your feedback onto Danny and Rob and the rest of our team.

We are very pleased you are so happy with your new roof and the whole process of our team.

We hope you continue to enjoy and use your conservatory for many years to come.

Kind Regards

Laura

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