weunblockdrains.com Reviews 241

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

They unblocked mine. A defective macerator was dangerously backed up with what looked like uncooked chocolate fudge brownie mix. I had visions of a dirty protest over every wall but was pleasantly sur... See more

Company replied

Rated 5 out of 5 stars

All booked online, arrived in 1 hour same day. Nice guy, very personable, unblocked the drain with rod quite quickly (I thought that's annoying, could have done that myself) but he didn't just leave,... See more

Company replied

Rated 5 out of 5 stars

We had a clogged outside drain that wouldn't clear. Booked a slot online mid-afternoon for a couple of hours later. Mark called ahead of his punctual arrival. He came across as friendly and profession... See more

Company replied

Rated 5 out of 5 stars

Very professional. Appointment made - same day within 2 hours. Phone call to let us know they were on the way. Blockage cleared - took approx 20 mins. Very polite, kept us informed about the probl... See more

Company replied

Company details

  1. Drainage Service

Written by the company

When you have drainage issues or flooding in your home, the last thing you need is a complicated booking procedure. weunblockdrains.com are a local business based within Essex & Suffolk. We deal with all drainage issues, from unblocking to repairs to CCTV surveys.


Contact info

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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Rated 5 out of 5 stars

Great service contacted just before…

Great service contacted just before arrival. Quick polite and informative all the way through and ever cleaned up before left amazing service

19 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Vicky. Thanks so much for sharing your fantastic feedback about our service. We really appreciate it. Many thanks!

Rated 5 out of 5 stars

Washing machine waste pipe sorted in no time

Mark was polite, on time and explained how he was going to unblock my washing machine waste pipe. Located the problem quickly and sorted it in about half an hour. No nonsense, solved a problem that was doing my head in! Thanks Mark 🙂

15 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hello Mike, it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. We sincerely thank you for taking the time to share your thoughts with us.

Rated 5 out of 5 stars

Great service today

Great service today. Very friendly and professional. Would not hesitate to recommend. Keep it up!!

14 April 2023
Unprompted review
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Reply from weunblockdrains.com

Thanks for taking the time to review us Glen! Happy we could be of assistance. And we will endeavour to keep our standards up!! 👌😁

Rated 5 out of 5 stars

Highly efficient service

Highly efficient service. Experienced Engineer, friendly and helpful.

14 April 2023
Unprompted review
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Reply from weunblockdrains.com

👏 We’re really grateful and appreciate you taking the time to share your rating with us. Have a great day 😁

Rated 5 out of 5 stars

Very professional service.

Very professional service.
Excellent value
prompt service
arrived on time
marc was a lovely chap

11 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Derrick. We’re so grateful that you took the time out of your day to share your wonderful review with us. Thank you for your your fantastic feedback. Have a great day!

Rated 5 out of 5 stars

Amazing and efficient service

The drainage engineer was with me within an hour of my phone call and bang on time. He was well presented, polite, helpful and efficient. What more can I ask.

11 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hello Lesley. Polite, helpful and on time! This is weunblockdrains.com core principles in action 😁 We sincerely thank you for taking the time to share your thoughts with us.

Rated 5 out of 5 stars

What an amazing service

What an amazing service. Within a couple of hours, I had my drain cleared. Mark was such a nice engineer and I have no doubts in recommending your service all my friends and relatives.
Need I say more?

13 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Keith. It’s great to hear that you had a positive experience with weunblockdrains.com. Mark will be happy to hear that his hard work has paid off! We sincerely thank you for taking the time to share your thoughts with us and for recommending us in the future! Many thanks.

Rated 5 out of 5 stars

Highly recommend. 10/10!

Amazing service! I have no faults at all. Mark was amazing, he walked me through everything he was doing and was very patient with my nosiness.
Could not recommend this company more.
Thank you so much!

12 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Beth. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you, and we’ll make sure that Mark receives the recognition. Thanks again!

Rated 5 out of 5 stars

Excellent service and an update as to…

Excellent service and an update as to when Mark would arrive. Drain cleared quickly and efficiently. Would highly recommend.

13 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Joanne. We’re thrilled to hear you had a great experience with us. Thanks again!

Rated 5 out of 5 stars

Excellent service

Very efficient service. Great communication and Kyran did a great job. Thank you.

12 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hi David. Thanks so much for sharing your feedback about our service. We really appreciate it. So happy Kyran solved the problem!

Rated 5 out of 5 stars

Engineer arrived the same morning I…

Engineer arrived the same morning I phoned - he was friendly and helpful and sorted the problem very quickly.

11 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Michael. Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. Many thanks!

Rated 5 out of 5 stars

Excellent

Excellent, quick service. Mark was very efficient and helpful

11 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hello Martyn! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

The weunblockdrains.com team

Rated 4 out of 5 stars

Highly professional and efficient service

Booked an appointment on line very easily and quickly.
Very pleasant and professional operative arrived promptly and cleared the blocked drain with minimal fuss, no mess.
Highly recommend this company.

5 April 2023
Unprompted review
weunblockdrains.com logo

Reply from weunblockdrains.com

Hi, it’s great to hear that you had a positive experience with weunblockdrains.com. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

Your friends at weunblockdrains.com

Rated 5 out of 5 stars

10/10

10/10!
Came the same day!
Let me know what was what and solved my problem!
Couldn’t have wished for better!
:)

7 April 2023
Unprompted review
weunblockdrains.com logo

Reply from weunblockdrains.com

Hi Leah. Thank you for giving us a perfect score! We aim to please 😁 So happy we managed to solve your drainage problem. Have a wonderful day!

Rated 5 out of 5 stars

A very efficient and reliable company

The morning after I contacted the company an engineer was arranged to visit. Kyran arrived exactly on time and was very helpful and diligent in attempting the diagnose the problem and provided a very efficient and thorough service. I can recommend this company with every confidence.

6 April 2023
Unprompted review
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Reply from weunblockdrains.com

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kyran receives the recognition. Thank you again, David, have a great day!

Rated 5 out of 5 stars

Absolutely brilliant I can’t recommend…

Absolutely brilliant I can’t recommend any higher the engineer worked so hard to sort out the blocked drainage, honestly you won’t get better service anywhere, great knowledge a great company.

5 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Ricky. Thank you for your valuable feedback. We are thrilled that our company was able to help you to get your drainage problem resolved swiftly. We take great pride in our work. Thanks again for your kind words and for being a fantastic customer.

Rated 5 out of 5 stars

Excellent service!

I booked a slot online for an engineer to attend the same afternoon - fantastic!
Kyran phoned to let me know when he was on his way. He was friendly, clean and tidy and solved the problem with the drain within an hour. He thoroughly tested to check the issue was fully resolved before leaving. The service was reasonably priced and a simple fixed fee.
I will definitely use this company in future and recommend to others.

5 April 2023
Unprompted review
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Reply from weunblockdrains.com

Hi there Nick & Sarah. We are thrilled that you had such a great and meaningful experience with Kyran. We all take great pride in our work, and our sincerest hope is that it helps each one of our customers to get their home back to running smoothly. Your feedback has demonstrated that it does, and we appreciate you letting us know.

Rated 5 out of 5 stars

Efficient service. Highly recommend.…

Efficient service and problem sorted with outside drain quickly. Kieron was professional and amiable. I love the 100 day guarantee and the fixed call out charge - no hidden extras and all very reassuring. I would recommend without hesitation and would 100% use again.

4 April 2023
Unprompted review
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Reply from weunblockdrains.com

Thank you for your valuable feedback. We are thrilled with the 5 star review. We take great pride in our No Call Out Charge, 100-Day Guarantee and Fixed Fair Pricing. Happy to hear you had such a positive experience.

Rated 5 out of 5 stars

Unblocked toilet.

Booked an appointment for the same day. Keiran rang to let me know he was on his way and arrived on time. Very friendly, informative service. Talked me through everything he did and why. Fixed the problem within the hour. Would definitely recommend thus company.

3 April 2023
Unprompted review
weunblockdrains.com logo

Reply from weunblockdrains.com

Hi Jacqui. Thank you so much for taking the time to leave us feedback. Happy to hear you had such a positive experience.

Rated 5 out of 5 stars

"Grate" efficient service

We had a clogged outside drain that wouldn't clear. Booked a slot online mid-afternoon for a couple of hours later. Mark called ahead of his punctual arrival. He came across as friendly and professional. Within quarter of an hour the issue was resolved and subsequently checked via the inspection cover.

3 April 2023
Unprompted review
weunblockdrains.com logo

Reply from weunblockdrains.com

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. Thank you again. Have a "grate" day!

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