weunblockdrains.com Reviews 241

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

They unblocked mine. A defective macerator was dangerously backed up with what looked like uncooked chocolate fudge brownie mix. I had visions of a dirty protest over every wall but was pleasantly sur... See more

Company replied

Rated 5 out of 5 stars

All booked online, arrived in 1 hour same day. Nice guy, very personable, unblocked the drain with rod quite quickly (I thought that's annoying, could have done that myself) but he didn't just leave,... See more

Company replied

Rated 5 out of 5 stars

We had a clogged outside drain that wouldn't clear. Booked a slot online mid-afternoon for a couple of hours later. Mark called ahead of his punctual arrival. He came across as friendly and profession... See more

Company replied

Rated 5 out of 5 stars

Very professional. Appointment made - same day within 2 hours. Phone call to let us know they were on the way. Blockage cleared - took approx 20 mins. Very polite, kept us informed about the probl... See more

Company replied

Company details

  1. Drainage Service

Written by the company

When you have drainage issues or flooding in your home, the last thing you need is a complicated booking procedure. weunblockdrains.com are a local business based within Essex & Suffolk. We deal with all drainage issues, from unblocking to repairs to CCTV surveys.


Contact info

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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Rated 5 out of 5 stars

Excellent service

This company was great, very quick at getting here, very efficient and helpful. I would use them again if the need arises in the future.

2 July 2023
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Reply from weunblockdrains.com

Hey there Mr Loring. Thanks so much for sharing your feedback about our service 😁

Rated 5 out of 5 stars

Very effective drainage clearance

The engineer confirmed their arrival and was very friendly, he was helpful and explained the procedures and what the equipment would do. The specialist equipment was very effective and it was amazing to see what was cleared away. I would definitely recommend.
Engineer was called John

5 July 2023
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Reply from weunblockdrains.com

Hi Paul. We’re so grateful that you took the time out of your day to share your review with us. Thank you for your your fantastic feedback. We’ll make sure John receives your wonderful feedback. Please get in touch if you have any other questions for us.

Rated 4 out of 5 stars

Efficient & professional service

A good experience all round from weunblockdrains.com.
Problem explained easily over phone, following day booked for an appointment & price agreed upon.
Tree roots were removed effectively from the manhole , drain was washed with a jetwash & all cleared up within the hour .
Thank you both for your courtesy.

7 July 2023
Unprompted review
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Reply from weunblockdrains.com

Hey there Pauline. It’s great to hear that you had a positive experience with weunblockdrains.com. Thanks so much for sharing your feedback. Have a great day!

Rated 5 out of 5 stars

Highly recommend

John arrived early for the appointment and called ahead to check. He was very friendly and professional and did a great job. It wasn't an easy job, and he had to work hard to fix it but he didn't give up and he got it done. He cleaned up my bathroom exceptionally well. I'd highly recommend. Easy to use, payment online, good communication and John was great!

7 July 2023
Unprompted review
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Reply from weunblockdrains.com

Hello Miss Kearney, it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. We sincerely thank you for taking the time to share your thoughts with us. We will also pass along your feedback to John.

Rated 5 out of 5 stars

Need a drain unblocked, look no further!

Really impressed with this service. Found it online. excellent website and booked it on line. They replied almost instantly and plumber turned up 3 hours later.
Jon was very professional and polite. Sorted the problem in a very short space of time using state of the art equipment. I can highly recommend this company.

4 July 2023
Unprompted review
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Reply from weunblockdrains.com

Hi there. So happy you liked our website. We love it too! Thank you for your valuable feedback. We are thrilled with the 5 star review. Have a great day!

Rated 5 out of 5 stars

Came on time as arranged

Came on time as arranged. Very efficient and explained everything. Cleaned up afterwards which was appreciated

26 June 2023
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Reply from weunblockdrains.com

Hi Denise. Thanks so much for sharing your feedback about our service. Have a great day!

Rated 5 out of 5 stars

Fantastic Service all round - Thanks John!

Really easy to book online and engineer attended the same day. Was kept up to date on arrival time via a phone call.

I have to say John is fantastic and a real credit to the company. He explained everything in detail, showed me what he was doing and why & asked me to test numerous times to ensure the issue was resolved. He even went above and beyond and asked if there were any other drainage/plumbing issues around the house that he could help with.

Have to say as well, love the price point & that it’s the same price regardless to unblock the drain. Called a few other company’s who wanted extra for water jetting, call out fees, and just generally a lot more expensive. Nothing is hidden which is great! As well as a 90 day warranty, what more could you want :)

Thanks guys, top job & issue was resolved quickly and smoothly!

30 June 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Jordan! WOW! We’re so grateful that you took the time out of your day to share your review with us. You don’t know how much your fantastic feedback means to us here at weunblockdrains.com! So happy that we managed to solve the problem and we will pass along your comments to John 😁👏

Rated 5 out of 5 stars

Friendly

Friendly, efficient service. Arrived promptly and left no mess. Highly recommended.

20 June 2023
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Reply from weunblockdrains.com

We’re so grateful that you took the time out of your day to share your review with us. Thank you for your your fantastic feedback. Have a great day!

Rated 5 out of 5 stars

Rapid response to our phone call

Rapid response to our phone call. Very efficient and helpful. Would recommend this firm and would definitely use them again if need be.

27 June 2023
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Reply from weunblockdrains.com

Hi Diana. So happy you had a great experience! Thanks for leaving us a 5-star rating. We sincerely thank you for taking the time to share your thoughts with us.

Rated 5 out of 5 stars

Great prompt service good fixed price

Great prompt service good fixed price
Friendly driver

27 June 2023
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Reply from weunblockdrains.com

Hi Antony. We’re so grateful that you took the time out of your day to share your review with us. It is great to receive such positive feedback. Many thanks.

Rated 5 out of 5 stars

We had a blocked toilet so searched the…

We had a blocked toilet so searched the internet.
The website was clear and concise and easy to use so booked for the engineer to attend.
On the day the engineer called as promised and was actually early as agreed on the phone.
The blockage was not an easy one to resolve but the engineer persevered and eventually got it unblocked.
I have to say that the engineer (John) was a credit to his company and they are lucky to have him.
His personality and politeness was great and he was a pleasure to have out our house.
Its a shame he is not trained in my industry as I would offer him a job tomorrow.
I know this sounds like a response that the company filled in themselves but I can assure you it is real and it is nice to be able to compliment an engineer on a job well done.
Great service
Andy (Rayleigh)

27 June 2023
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Reply from weunblockdrains.com

Hey there Andy. THANK YOU so much for taking the time to leave such a detailed review. We all take great pride in our work, and our sincerest hope is that it helps each one of our customers to get their home back to running smoothly! We will pass along your wonderful comments to John 😁👏

Rated 5 out of 5 stars

Very fast

Very fast, honest and efficient service, very recommended.

27 June 2023
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Reply from weunblockdrains.com

Hi Ruxandra. Thank you for the recommendation. So happy you had a great experience! We sincerely thank you for taking the time to share your thoughts with us.

Rated 5 out of 5 stars

The best experience and very good work…

The best experience and very good work done

27 June 2023
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Reply from weunblockdrains.com

Hey there Susan. It’s great to hear that you had a positive experience with weunblockdrains.com. Thanks so much for sharing your feedback. Have a great day! 😁

Rated 5 out of 5 stars

Great response time and a very happy…

Great response time and a very happy engineer - Job was not easy but he got it done.

27 June 2023
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Reply from weunblockdrains.com

Hi Mr Wren. Thank you for your wonderful feedback. We are thrilled that our company was able to help you to get your problem resolved!

Rated 5 out of 5 stars

Absolutely no hassles of any kind spoke…

Absolutely no hassles of any kind spoke to a human , booked job guy turned up on time done job in under 40 minutes, highly recommended.

28 June 2023
Unprompted review
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Reply from weunblockdrains.com

Hi there Lee. So happy you had a great experience! Thanks for leaving us a 5-star rating. We sincerely thank you for taking the time to share your thoughts with us.

Rated 5 out of 5 stars

Easy booking process

Easy booking process. Fast response time & job completed efficiently & cleanly

23 June 2023
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Reply from weunblockdrains.com

Hi Peter. Happy that you found our online booking process easy. We pride ourselves on our easy online booking system. Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Blocked toilet

Had a blocked toilet so phoned these guys great customer service and came out that same day...even phoned me when a job took a little bit extra time to say they would be a little later then scheduled to save me waiting around for them. When they arrived explained what the issue was and resolved it efficiently great service all round!!

28 June 2023
Unprompted review
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Reply from weunblockdrains.com

Hey there Mr Sharp. It’s great to hear that you had a positive experience with weunblockdrains.com. Thanks so much for sharing your feedback. Have a great day!

Rated 5 out of 5 stars

Very efficient

Very efficient , came on time and everything explained to me about the problem I had with the drains. Cleaned up perfectly when finished.

27 June 2023
Unprompted review
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Reply from weunblockdrains.com

Hi Denise. Thanks so much for sharing your fantastic feedback about our service. We really appreciate your review. So happy we solved the problem!

Rated 5 out of 5 stars

Quick to respond, quick to fix the problem

I booked at half ten in the evening and they were able to come out the following morning. Very friendly and helpful!

23 June 2023
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Reply from weunblockdrains.com

Hi there. Thanks so much for sharing your fantastic feedback. We really appreciate it. If there is anything I can help you with in the future do not hesitate to contact the team directly. Many thanks!

Rated 5 out of 5 stars

Absolutely great…

Easy to use booking system and great price and service. John was excellent, got the job done despite difficult access. Greeted my husband with a laugh and a joke, really recommend!

23 June 2023
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Reply from weunblockdrains.com

So happy you had a great experience! Thanks for leaving us a 5-star rating. We sincerely thank you for taking the time to share your thoughts with us.

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