The ordering was easy and painless. The shipping far faster than expected. But what was bought far exceeded expectations even today over a year and a half later. The owner always marvels at how long t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Beautiful stockings that suits my vintage wardrobe perfectly no matter what colours I'm wearing. I think I actually have a full set of coloured seamed stockings now and I always get comments on how l... See more
I was lucky enough to go for a fitting and I’m over the moon with my Glamour Merry Widow corset. It was such a special experience as thy fitting me just before Christmas, I was able to explore other s... See more
Company replied
I visited the HQ for a fitting and Charlie was an absolute delight! She helped me find the perfect bras and shapewear, and even found me a lovely dress that fit perfectly. She was friendly, helpful an... See more
Company details
- #11 of 38 best companies in Lingerie shop
- #19 of 34 best companies in Vintage Clothing Shop
Written by the company
What Katie Did is a world-renowned British brand creating exquisite vintage-inspired lingerie and fashion since 1999. As one of the leading brands in our niche, we take great pride in our legacy of crafting pieces that capture the glamour, elegance and beauty of eras past. Our iconic designs have graced the covers of prestigious magazines like Vogue and Harper's Bazaar. What Katie Did creations are also regularly featured on stage and screen, from West End theatres in London to Broadway shows in New York and Hollywood films. While we've grown to be internationally recognized, at heart we remain a small, close-knit company. Everything, from design to production to shipping orders, is done in-house by our dedicated team. Providing personalized customer service and building relationships with our valued customers is extremely important to us. We welcome you to share your experiences with What Katie Did here on Trustpilot. Your feedback is immensely valuable in helping us continue to provide the highest quality products and service. Whether you have purchased from us for years or are a first-time customer, we would be delighted to hear your honest thoughts. Thank you for supporting our small business and our passion for vintage-inspired fashion!
Contact info
Unit 8 The Old Mill, RG8 7HY, Reading, United Kingdom
- 0345 430 8743
- mailorder@whatkatiedid.com
- whatkatiedid.com
4.7
Excellent
155 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very little else
Very little else! As they are very much customer focused with all of their clients,in other words a first class service.
27 March 2026
Precooked appt
We had a precooked appt with Charlie who was very patient and knew the products inside out. The quality of the products is very good and Charlie spent time explaining everything and making sure we were happy with the choices made. Nothing was too much trouble.
27 March 2026
Good response and delivery.
This purchase experience went very well because the team was fast at responding my emails and doubts about sizing. The products arrived within the time frame that was estimated and they were clean. My only concern was that the sizing for the girdle that I ordered was a bit tight but not unusable (to be fair I purchased it on a discount since it was in treasure trove and without trying on any girdles beforehand, so I share responsibility).
26 February 2026
Good service and fast delivery…
Good service and fast delivery internationally, in this case to Finland. High quality products that are hard to find anymore.
26 February 2026
My lady is very happy
My lady is very happy with the stile and the quality of the stockings and garter belt. She looks fabulous in it!
25 February 2026
Excellent Service and Beautiful Pieces
This was my first purchase from What Katie Did, and it will not be my last! Their customer service and product quality are excellent. I'm so happy to have found a lingerie brand that offers authentic vintage styles and stockings. Their pieces make my outfits feel "complete" and I, in turn, feel beautiful wearing them. Thank you, WKD!
23 February 2026
The product was sent quickly and was as…
The product was sent quickly and was as expected! As these items are ordered in the future Iam sure I’ll be pleased with them .
26 February 2026
Absolutely gorgeous!
I’ve got a few WKD pieces now and cannot speak highly enough of the quality and style! More soon for sure!
26 February 2026
First class company
Great company , great products , and more importantly great customer service ,
25 February 2026
Love all your products!
24 February 2026
I love What Katie Did!
I love What Katie Did!! The quality of their products are amazing and the detail they put into their reproduction garments is a true testament to their research of vintage lingerie. I can tell they love their brand. I love wearing their garments under my vintage looks! My only issue, is I wish they made more smaller cup size bras. As someone with a smaller chest, I feel like I can never find A or AA cup size bras from reproduction brands. I feel like it’s rare to find A cup sizes from what Katie Did unless they just sell out fast? I’ve only been able to get the padded bullet bra so most of my What Katie Did garments are mismatched because I can never fit the bras to be able to buy the full sets. It’s a bummer but I still love this brand so much! Just a suggestion to make more A and AA cup sizes so us small chest ladies can rock the vintage styles bras! They are so much prettier than modern bras in my opinion lol!
22 February 2026
The pieces did not fit and I cannot get…
Customer service issues resolved. Beautiful pieces, unfortunately did not fit my shape.
29 January 2026
Reply from What Katie Did
We’re very sorry for the slight delay in responding to this customer’s email.
The message was received late on Monday evening, and unfortunately our mail order manager was unexpectedly off sick on Tuesday, which meant a small number of emails were answered slightly later than our usual 24-hour response time. We replied as soon as possible and have confirmed that the customer is absolutely able to proceed with their return.
We do always aim to respond promptly and pride ourselves on offering personal, attentive service. In this instance, the delay was just over one working day due to unforeseen illness, which we hope customers will understand can occasionally happen in a small independent business.
We’re pleased the return can now go ahead and are, as always, happy to assist further if needed.
very sexy items ou have and i had hoped…
very sexy items ou have and i had hoped I could get a poster size of a stocking or stockings .....your girdles ae amazing nd I am looking for a purchase...
an autograph would be awsome as i collect this type of thing....
Thank you
6 October 2025
Unprompted review
Constantly brilliant
Constantly brilliant. Great products and service. Decent prices too.
Sexy but not hooker ware...
29 December 2025
Very helpful and responsive when I…
Very helpful and responsive when I needed exchange.
26 January 2026
The ordering was easy and painless
The ordering was easy and painless. The shipping far faster than expected. But what was bought far exceeded expectations even today over a year and a half later. The owner always marvels at how long these stockings have lasted and how well they fit not to mention how comfortable they are to wear.
19 January 2026
Unprompted review
I bought 3 pairs of contrast
I bought 3 pairs of contrast, one of which I mistakenly ordered the wrong size, a quick email, my order was corrected. These are a dream, I have just started wearing stockings, these are fabulous
18 December 2025
Unprompted review
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