WhatsMode Reviews 

DO NOT ORDER THROUGH THIS COMPANY. All of the poor reviews are accurate. Extremely poor communication, and I have yet to receive what I paid for a month ago.

I am adding to this review two weeks later: still no shoes. 6 weeks total and nothing has been shipped.

DO NOT ORDER FROM THIS COMPANY!
After 1 wk, my tracking number simply showed "preparing to ship". I contacted customer service, stating that if they do not have the product available I would prefer to cancel my order, and requested a refund. In response, I was told (via email) that I should expect "Delivery" between 2 and 4 weeks, depending on my location,and that they have received a lot of orders and are delayed, and are not given a shipping date either so they cannot tell me when it will ship. Yesterday, 4 weeks and 1 day from my date of purchase, the tracking still showed "Preparing to ship" I emailed the company again and told them I was very unsatisfied and no longer interested in purchasing this product, and demanded a full refund. Today, I received an email from Sergio, in customer service. The message simply stated "We are sorry for the delays, your order should be shipped soon". He said I can contact him on Monday "in order to have an update".There was no mention or acknowledgement of my request for a refund. I was apprehensive about giving my credit card information to an online business, and I feel as though my fears of being scammed have been validated. In addition to filing a complaint with the Better Business Bureau, I have also filed a dispute of charges with my bank in order to get my money back.

I looked at the boots for weeks before I took a chance and ordered. It has been 15 days and I have yet to receive and email that they have even shipped yet. Customer service is good with the run around. All I can do now is wait to see if they come and hope they fit because I cant even imagine how bad the return would be. I will not order from them again or recommend them to anyone ever

UPDATE: After 28 days the boots had not shipped so I asked for a refund and they said it would take 5 to 10 days, we shall see.

Terrible service DO NOT BUY anything from these people. They are the shipping agent for a crappy surveillance camera I cannot use. Disgraceful, never reply to emails it’s a joke

It has been about two months and i still havent got my order. Not happy at all.

Love the quality and variety of dresses from this store. Arrived quickly and true to size! Customer service was great.

Still waiting on my refund
Keep getting the same email saying I have to contact my local post office for a tracking number even though I have sent them the screenshots of my proof of return from the post office
I know they are not going to give me my refund of $39.99

I was very pleased with my order, the colour was very beautiful the material was very nice, it was exactly as in the picture. The only problem was it was late arriving and i was getting worried that it wasn't going to come. Also i was getting late replies which made me a bit nervous but then again i ordered my item during the holidays so many companies were not working during those days hence the fact that it was late. other than that i am very please. The lady i spoke with Denisse; was very helpful and reassuring.

Wish I had read reviews before getting taken by this company!!! I placed an order back in the beginning of December, 2018. As of the date of this email, I haven’t received my order.
I have sent several messages inquiring about this order and have not gotten a solid answer!! I received an email telling me my order shipped and another response telling me they are working on it... conflicting info and still no order! 🤨🤨 not happy!!! WILL NEVER ORDER FROM HERE AGAIN!

I got ripped off by whatsmode $203 a month ago and they refused to reimburse me!!!!🤬😡😢

Horrible Company!
My wife ordered a pair of boots January 21st and they aren't even shipped out yet! We have messaged customer service numerous times and all they have to say is that they have nothing to do with shipping. I would Not recommend this company to anyone!!

I ordered a pair of boots the first week of December. They took the money but here it is Feb. 16th and I still have not seen them. Contacted them and they replied they were creating a ticket and someone would get back with me. No one has gotten back with me. I was told back in December also that the item has shipped. Not happy.

Im so disappointed with the company i ordered some boots over a month ago and still havent recieved my boots i work hard for my money and i feel not only robbed but taken advantage of, i hope to get the better business bureau and report this... Its ashame that this can happen and we can b taken advantage of if they cant give you the merchandize then dont take OUR MONEY!!!!!!! Please beware dont give them any business!!! BE AFRAID!!!

I ordered boots on January 15th. Not only have I not received them, but I contacted the company and all I'm told is that they are 'ready to ship". Ready to ship? How in the hell long does it take to get them ready to ship? It's been a month. I've gotten no updates, no estimated date of delivery... NOTHING. I will never order from this company again and if I don't receive some information, boots or satisfaction soon, I'll spread the word far and wide.

I ordered boots from whats Mode on January 16th and still haven't received them as of today. They first said I hadn't placed an order after taking my money. I had to send screenshots of my order and proof that I had paid. Thank goodness I screenshot my orders. Now it's we are working diligently. Bad company, no phone number to contact. Still waiting even though I've ask for my money back.

I ordered two pairs of boots a month ago, they have taken my payment but I have received nothing. Have contacted them twice but still nothing. Not happy.!!!! Finally arrived today, nothing like advertised not leather, just cheap synthetic material, total and utter rip off! Straight in the bin. Trade description crap. Utter waste of my money :( should have known better.

Just don’t buy LEATHER OR FUR products! It’s time we recognize to BE KIND to ANIMALS and stop the torture and cruelty to animals period.

I odered my pant through whatsmode i knew nothing of them before. The black jean arrived promptly and was beautifully and thoughtfully packed.

I find the cut is not very generous around the hip. I had to go up a size but now it's too generous in the shoulders. I wouldn't even consider myself very happy. I actually got my normal size in the sweat and it's a much better fit. The packaging and delivery is excellent, even returns where fast.

I had to put 1 star so I could write,a review, I ordered 4 tops on Jan 16th, 2019 I have not received anything. I have wrote to them 3 times now and all they keep sending me is a ticket number. Today I have asked for my money back and still no reply from them. Very disappointed ! Shame on you all for being so shady!! I work hard for my money and feel I have been robbed.