WhatsMode Reviews 

301
•
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Unacceptable. Paid with PayPal, have transaction records with Invoice and Transaction ID. No confirmation ever came yet money taken out. Sent 4 messages to find out why not delivered and they want Con... See more

Rated 1 out of 5 stars

I ordered two pairs of boots a month ago, they have taken my payment but I have received nothing. Have contacted them twice but still nothing. Not happy.!!!! Finally arrived today, nothing like adve... See more

Rated 2 out of 5 stars

NOT WHAT I TAUGHT. IT it took over a month to arrive to me, after sending 2 emails to them, plus the quilty sucks not like the pics shows it's very thin, li... See more

Rated 1 out of 5 stars

I ordered all my daughter's Christmas from Whatsmode.. The end of November, and never came!! I've done everything to contact then with no response!! They gave me a tracking number for my orders, but w... See more

Company details

  1. Clothing Shop
  2. also in
  3. Ladies' clothes shop
  4. Men's clothes shop
  5. Streetwear store

Information provided by various external sources

Discover a world of specially-made fashion attire created by influencers and inspired by you. Collections from apparel and accessories to beauty and lifestyle.


Contact info

2.0

Poor

TrustScore 2 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(301)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shady returns

rec'd item (sneakers)...too small...return address on label is in California...no invoice....go to website...have to return to Shanghai China !!!!! ....for $29 !!! the sneakers were $25 with $6 S&H....Lesson learned....never again !!!! and the shoes had overwhelming chemical smell !

12 February 2019
Unprompted review
Rated 1 out of 5 stars

Nothing but excuses...

Nothing but excuses about the whereabouts of my order. State they "are not in control of shipping dates"....???!!!
Asked for my money returned. No replies as of yet. Very disappointed that my money was taken, but NO product. I am worried about the product I will receive. 😡🤬😠

10 February 2019
Unprompted review
Rated 1 out of 5 stars

I ordered two shirts on January 18th…

I ordered two shirts on January 18th 2019 it is now February tenth 2019 and I still have not received a shipping confirmation let alone and Order I've already contacted PayPal I see that this site is a big huge fat scam do not I repeat do not order from this company it is fake bogus they just want your money and they rip you off they either don't send you your product we're clearly as I've been reading and reviews they send you something completely different or not at all

10 February 2019
Unprompted review
Rated 2 out of 5 stars

Just Recieved the item

RE-Updated review

I just received the item and the items seems like seriously horrible poor quality and some clothes doesn't even match the description on advertise or even some of there sizes so I am letting buyers beware if you do order from them you received very real poor quality

9 February 2019
Unprompted review
Rated 1 out of 5 stars

Vintage tassel boots

I ordered vintage boots and was expecting the boots in the picture. When I receive them they are not vintage at all. They’re regular cheap brown boots that look nothing like the picture they’re selling them as. The soles are glued on and are peeling off the boot. Don’t waist your money, I’m very dissatisfied and disappointed!

8 February 2019
Unprompted review
Rated 1 out of 5 stars

ZERO STARS

ZERO STARS. I ordered boots and a jacket and am 500% dissatisfied!! GARBAGE QUALITY. Plus, it took about a month and a half for the worst products in the world to arrive at my door. They give you no indication of how long the shipping will take when you order. BTW the boots I ordered to size don’t fit...they were made for munchkins. DONT WASTE YOUR MONEY!

8 February 2019
Unprompted review
Rated 5 out of 5 stars

lovely products !!!!!!!

I'm a lover of all things quality. This shirt is exceptional quality, is light and feels soooo beautiful on my skin. Most importantly, I feel amazing wearing it. Super stunning and now I want one of each colour!

8 February 2019
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible customer service

Absolutely terrible customer service! Items run extremely small and they have zero information about how to return items. Julio has strung me along for 2 weeks via email with still no resolution. I finally just disputed the charge on my credit card and will donate the stuff. Cheap and not at all what I expected.

7 February 2019
Unprompted review
Rated 5 out of 5 stars

Good customer service team…

The products were lovely and I found a gorgeous dress. When I ordered it I encountered an error in the system- the first time I tried to pay it told me of declined and I tried again and it went through. I then got confirmation that I had payed the amount for two dresses. So, I emailed customer service and asked for a refund on one of the dresses. Overnight I got an email apologizing and saying that they would refund and cancel one order. Efficient customer service team.

6 February 2019
Unprompted review
Rated 5 out of 5 stars

Good shipping services.

The website was easy to use. I got free shipping with my order. It arrived quickly. The dress was beautiful. Exactly like the pictures. I am so happy with it and can't wait to show it off.

6 February 2019
Unprompted review
Rated 1 out of 5 stars

Sorry.. but no thanks!

Poor Quality for sure. The boots and sweatshirt I ordered were nothing like the photo online. They were very cheaply made and not worth what you pay. The boots were cheap material not sewn as shown and the sweatshirt was more like a long sleeved T-shirt. I would be embarrassed to wear in public. I will take my losses and at least donate what I ordered. The tracking info they send you is a joke to try to track- although I did get a response via email once I inquired about my order and later received my order.
Buyer beware....unless comfort and quality do not matter to you.

5 February 2019
Unprompted review
Rated 1 out of 5 stars

Cheap quality

Cheap quality. Look nothing like the pic. When you try to return it, they want you to ship it back to China, which cost more than the boots. Definitely avoid.

5 February 2019
Unprompted review
Rated 1 out of 5 stars

One star is far too generous! Same as the other person on here that…

Same as the other person on here that thinks even one star is too much , clothes are poor quality and look nothing like the pictures, walk away and save your money for the high street where you can actually see what your buying! Also there is a fake cover address that is based in America this company is in China so please take that into account when your buying fur and leather products!!

3 February 2019
Unprompted review
Rated 1 out of 5 stars

Don’t buy

I got the boots I ordered but they were an obvious knockoff of what was pictured. Don’t buy anything from them.

1 February 2019
Unprompted review
Rated 1 out of 5 stars

Unacceptable

Unacceptable. Paid with PayPal, have transaction records with Invoice and Transaction ID. No confirmation ever came yet money taken out. Sent 4 messages to find out why not delivered and they want Confirmation email they never sent. Checked my spam, trash, regular etc. Now no replies at all. Made report with San Jose Better Business Bureau. Do not recommend.

1 February 2019
Unprompted review
Rated 1 out of 5 stars

First off I would t give you any stars…

First off I would t give you any stars period but I have to so I can make a review. There terible I bought a pair of boots and they sent me the wrong size they sent me an email stating some things are out of our control I want my money back and I’ve sent them almost 10 emails cause that’s the only way to contact them and now they won’t even email back so now I’m out almost $40 and a pair of boots that are to big. They have terrible customer service , I will never buy anything again fin them once you buy something your stuck with it. I’m still waiting for them to email me back after I’ve sent them tons of messages😡😡😡😡

31 January 2019
Unprompted review
Rated 1 out of 5 stars

There stealing tracking numbers

I ordered 2 goodies jan 14th then read reviews though great got ripped off. Well I got an e mail with a tracking number said not found well in comments they of reviews they gave diff site usp place well found my package got excited like yesss. Nope sent text out for delivery in a completely diff state so I called post office they tracked the package it was not for me it was only 7oz not 2 x large hoodies for sure I as well as post office believe there stealing tracking numbers giving you a bogus made up fake ups tracking page to track it from so don't catch on well guess what post office has now caught on mf

29 January 2019
Unprompted review
Rated 1 out of 5 stars

Whatsmode is a terrible company

Whatsmode is a terrible company. I normally never leave bad reviews. Wish I had read other people's reviews about this company, I would have never purchased from them in the first place. Do not buy from here. I ordered 3 winter items in the beginning of November. When they still had not arrived by the middle of January I proceeded to contact them. They did not return my emails so I contacted them through messenger. 3 days later they denied my refund request saying it had already processed. Shipping showed it processed the day before they denied me, over a week after I asked for refund though email. By the time I finally will receive items, winter will be over and I will no longer need them. Real crappy of them.

26 January 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look