Had a query evening before buying query answered early am. by 'simon' he sorted everything at the speed of light order placed same day delivered 2 days later. Very pleased with bins. Using them to ad... See more
Company replied
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Review summary
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Communication. I emailed as concerned if not home for delivery. I had an email and phone call straight back. A text and phone call then from delivery driver on the day. They did communication and the... See more
Company replied
2nd replacement bin lid. Bought cheapest available previously, busted in 3 years due to UV damage. This one is a proper job.
Company replied
Nice bins deliveries was very quick and easy. Delivery driver was very kind he called me I was at work ,and I asked him to ring my neighbour and they let him in and he left the bin in the passage for... See more
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Company details
- #29 of 46 best companies in Waste-Management Service
- #25 of 38 best companies in Construction equipment supplier
- #14 of 21 best companies in Construction Material Wholesaler
- #27 of 34 best companies in Office supplies shop
- #6 of 11 best companies in Office supply wholesaler
- #10 of 16 best companies in School Supply Shop
About Wheelie Bins
Written by the company
www.wheeliebins.co.uk is the home of wheeliebins. We have everything from your council standard sized 240 litre wheelie bin up to the large 4 wheeled 1100 litre wheelie bin all with our best price guaranteed promise.
Smaller quantities of bins are despatched on a next working day delivery, larger quantities, 4 wheeled bins and any adaptions may take a day or two longer to get to you. However you can always use the live chat, email or give us a call to get an ETA.
Wheelie bins is part of the established Jaydee Living Ltd group which was established in 2006 and has many thousands of happy customers. We have supplied the likes SSE, Cambridge University and Apple to name just a few.
What really sets us apart though is our customer service and product experience. All of our team have been with us at least 5 years and have a great understanding of all our wheelie bin and which products would be most suitable for you.
Shop By Wheelie Bin Size
Contact info
Unit 2 , GL51 9LT, Cheltenham, United Kingdom
- 01684 292727
- sales@wheeliebins.co.uk
- wheeliebins.co.uk
4.7
Excellent
289 reviews
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Replied to 100% of negative reviews
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Fast delivery, Good Quality
Fast delivery, good quality, very pleased with my online purchase
27 March 2025
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.
Many thanks
Great service and a speedy delivery 👍
17 March 2025
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow.
Thank you again
Reply from Wheelie Bins
Hi Samantha,
Apologies for the issue regarding your order. We have been facing immense pressure with the simpler recycling legislation coming in this month and it has led to a delay in all orders being dispatched from our warehouse.
We tried our best to communicate this via pop-up messages on our website as well as e-mails being sent out to all customers to explain our lead time being up to two weeks across all orders.
Many thanks
Very good experience.
I ordered four wheelie bins which proved to be good quality when they arrived.
Ordering was easy and staff were helpful.
Can't really fault them.
Would just mention that the bins were delivered across two drops ( two arrived on the first day and then a couple of days later, the other two came)
11 March 2025
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow.
Thank you again
Terrible delivery service
The wheelie bins themselves are fine, but the delivery process is not good. We are a business and are only in the office on certain days. despite telling them at least four times and two phone calls that no one is there after 5, they still kept giving us evening deliveries. When they did finally deliver (after hours) they argued that someone had to be present to receive them.
5 March 2025
Reply from Wheelie Bins
Hi Debbie,
Thank you for your review, we do appreciate every review we receive as a small business it helps us to develop our service.
Once the couriers have collected the items from us we are limited in how much control we have over delivery timings unless these are booked specifically prior to the order. Often it is down to the couriers and how they plan their routes to when your delivery is likely to arrive.
Many thanks
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow.
Thank you again
Great product
Great product. Good website and helpful staff.The reason for 4 stars and not 5 is because, having ordered two bins, they were delivered with one bin inside the other. These were impossible to separate on my own. I had to ask two very strong builders from a nextdoor building site to assist. They managed but not without an enormous amount nof effort.
14 February 2025
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review that we receive as it helps us grow and improve our services.
We're sorry to hear that you had problems separating your bins on delivery. Where possible we send our wheelie bins together to help reduce our carbon footprint with multiple deliveries having to be made if we can combine certain orders to minimise pallet space and loading space in our couriers vans/lorries.
Combining the bins also helps us to keep delivery charges down as we are able to send them as one item with our courier and only charge our customers for one delivery.
Many thanks
Happy with my New Bin!
Wheelie bin arrived with lock fitted. Delivery on time and driver followed instructions.
20 February 2025
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow.
Thank you again
Beautiful bins well made but delivery…
Beautiful bins well made but delivery was def not 24 hours after order
18 February 2025
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow.
Apologies that you didn't receive your order within 24 hours however we do state on our website that orders placed after 1pm will be dispatched the following day. From your order details I can see you placed your order on Feb 17th at 18:23 and we dispatched your order from our warehouse on the 18th.
Where possible we will try and dispatch orders on the same day however this isn't always possible when receiving late orders.
We're glad that the bins are satisfactory and we do appreciate the feedback.
Thank you again
Wheelie bins
Very pleased with the quality and price of the wheelie bins.Very helpful staff.
6 February 2025
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow.
Thank you again
Purchase acknowledged
Purchase acknowledged. Delivery date & time sent. A 40 minute warning of delivery arrival time to my address sent. All by email.
Bin arrived as predicted & in great condition.
Couldn’t ask for more.
11 February 2025
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow.
Thank you again
Just wont to say thanks to Wheelis Bins…
Just wont to say thanks to Wheelis Bins for a great service and also thanks to the delivery drive for his help in delivering to exactly to the correct location on site which i did not expect.
Thanks Mr delivery driver 👍
30 January 2025
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we really appreciate every review as it helps us to grow.
We're happy to hear how helpful our delivery driver was and everything was satisfactory for you.
Thank you again
Reply from Wheelie Bins
Hi
Thank you for your review, as a small family business we really appreciate every review as it helps us to grow.
Thank you again
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we really appreciate every review as it helps us to grow.
Thank you again
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Reply from Wheelie Bins
Hi Angela,
Thank you for your review, as a small business we take customer feedback extremely seriously. Constructive feedback provides us with the opportunity to make the service we deliver to customers better.
We have looked into your order details and we can see that there was an issue with the original delivery due to the courier delivering the wrong bin initially, for this we apologise. This was collected on the same day and we had your correct order resent to you. We have seen from our tracking you ordered on the 17th and the bins were dispatched on the 18th and the first (incorrect) delivery was made on the 20th. The incorrect bins were collected on the 20th and the courier attempted to arrange a delivery time with your bins on the 25th and the 27th which were both rejected. You successfully arranged the delivery with our courier on the 29th.
From our e-mails we can see that your order confirmation shows one green bin and one black bin which is what our POD shows was accepted and delivered to your house. We can only apologise on behalf of the couriers for making the mistake initially, however the delivery which followed was correct in relation to the order we received. If you made a mistake when selecting the bin colours, please get in touch with our team and we would be more than happy to assist in rectifying this so you can return the incorrect bin and have the correct one sent out.
was here in one day left it as asked &…
was here in one day left it as asked & helpful
26 November 2024
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Reply from Wheelie Bins
Hi,
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
Prompt delivery and easy to order
19 November 2024
Reply from Wheelie Bins
Hi Imran
Thank you for your review, as a small family business we appreciate every review as it helps us to grow and improve our customer service.
Thank you again
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