Wheelzy Reviews 78,927

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 17,020 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, praising the staff for their professionalism and helpfulness. Many people appreciate the smooth user experience, noting the ease and efficiency of the process, along with competitive pricing. However, some customers also noted issues with communication, mentioning that different agents provided conflicting information or that tow truck drivers arrived late. A few other people also felt that initial price offers were sometimes reduced without clear explanation, leading to frustration.

What people talk about most

Service

Reviewers express high satisfaction with the service. Customers frequently highlight the quick and easy... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the fast, helpful, and... See more

Price

Clients share positive opinions on price, with many reviewers stating that the company offered the best price... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process was simple. The online form was clear and easy to complete. I immediately received contact from Prince, who took ample time in the first conversation to collect all the necessary informati... See more

Company replied

Rated 5 out of 5 stars

The customer service with this company is top notch. The representatives are very polite and are in contact with you throughout the process via phone and texts. Most of the other companies offer les... See more

Company replied

Rated 5 out of 5 stars

Hello, I received great customer service from the agent as well as the delivery/pickup gentleman. I was super impressed by the agent and the clarification each step of the process. I explained t... See more

Company replied

Rated 5 out of 5 stars

Unlike other companies I’ve encountered, my encounter was a most pleasant. The process was well detailed explained by the customer service representative. When I asked for a tad more on the selling... See more

Company replied


Company details

  1. Car accessories shop
  2. Car dealer

Information provided by various external sources

Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.

Sell your car the easy way.

Written by the company

Guaranteed. Simple. Trusted. Nationwide.
Wheelzy is the the most reliable online car buyer.
Get an instant offer for cars
Tell us some basic information about your car and receive an offer right away.
Every offer includes FREE towing
With Wheelzy, you don't have to arrange a way to get your car to us. We come to you and pickup your car for free!
Receive payment right then and there
Our friendly tow truck drivers will arrive and pay you the agreed upon amount on the spot!
Our offers our guaranteed
Unlike other car buyers, our drivers do not renegotiate at pickup. We guaranteed our offers, so we pay you the agreed upon amount.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

79K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything worked out very smoothly

Everything worked out very well. Driver arrived in a timely manner.. actually earlier. He was very nice and professional. Signed over the title gave my keys filled out a form and received my check for the old vehicle. I would recommend this company 10/10

17 May 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear everything worked out well and that our driver was timely, nice, and professional. We appreciate your 10/10 recommendation!

Rated 5 out of 5 stars

Pleasurable experience

All I can say is the entire process took less than 20 mins to complete. Friendly fast and officiant! Conversation was immediately followed up with an email. Cash transaction and car hauled away. Highly recommended is your junking your car. Lot easier than the car donation services.

16 May 2026
Wheelzy logo

Reply from Wheelzy

We're so glad to hear the process was fast, friendly, and efficient for you! We appreciate your high recommendation and positive feedback.

Rated 5 out of 5 stars

The pick up person was very nice and…

The pick up person was very nice and dealt with us in a very customer service way very professional. We were very satisfied and we definitely will tell anyone we know who’s looking to get rid of a old car.

16 May 2026
Wheelzy logo

Reply from Wheelzy

We're so pleased to hear our pickup person was professional and provided great customer service! We appreciate your satisfaction and recommendation.

Rated 5 out of 5 stars

Everything went fast and smooth

Everything went fast and smooth. I had no issues. Everyone that dealt with were very nice as well

16 May 2026
Wheelzy logo

Reply from Wheelzy

We're so glad everything went fast and smoothly for you. We appreciate your kind words about our team.

Rated 5 out of 5 stars

Smooth sale

Smooth sale. Knowledgeable and helpful staff. Good communication. Well done Wheelzy.

14 May 2026
Wheelzy logo

Reply from Wheelzy

We're so happy you experienced a smooth sale with our knowledgeable and helpful staff and good communication.

Rated 5 out of 5 stars

Smooth experience

Smooth experience! My motor blew on my '13 Kia Sportage. I submitted for a quote, and had a phone call shortly after. We worked through the details and price. We arranged a time slot of 4 hours, and the driver would call me an hour ahead of time. The drive stuck to the 1 hr heads up, and met me promptly. Wrote a check for the amount we had agreed upon. They were in good communication and made certain every went well and had any questions. Very smooth and easy process!

15 May 2026
Wheelzy logo

Reply from Wheelzy

We're happy to hear that your experience was smooth and easy. We appreciate you sharing your positive feedback about our communication and prompt service. Thank you!

Rated 5 out of 5 stars

My Hyundai Accent

Quick and easy! And gave me cash

17 May 2026
Wheelzy logo

Reply from Wheelzy

We are so happy you had a quick, easy experience and received cash. We appreciate your feedback.

Rated 5 out of 5 stars

Fast

Fast, easy and convenient. Thanks Arnel, at Wheelzy!

16 May 2026
Wheelzy logo

Reply from Wheelzy

We are so happy your experience was fast, easy, and convenient!

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Wheelzy. They made the selling of my car process easy and stress free from start to finish. Communication was excellent and they have kept me updated throughout the process. I appreciate there professionalism, honesty, and customer service. I would definitely recommend Wheelzy to anyone looking to sell there vehicle.

15 May 2026
Wheelzy logo

Reply from Wheelzy

We're happy to hear that you had a great experience! It's wonderful that the selling process was easy and stress-free. We appreciate your kind words about our professionalism, honesty, and customer service, and your recommendation!

Rated 2 out of 5 stars

Commutation sucks

Commutation sucks, kept blowing my phone up which is very unprofessional

13 May 2026
Wheelzy logo

Reply from Wheelzy

We are sorry for the communication issues. We will review our procedures.

Rated 1 out of 5 stars

Would not recommend

Would not recommend. Wheelzy has no clue on what’s going on. The contractors they use are a bunch of unprofessional rip off thief’s. Terrible.

16 May 2026
Wheelzy logo

Reply from Wheelzy

We are truly sorry to hear about your negative experience. We are taking your feedback seriously and will address these concerns internally to improve our services.

Rated 5 out of 5 stars

Wheelzy is the best!

Wheelzy is the best! They will give you the best offer that is comfortable to your range and they will assist you from start to finish. Awesome service!

16 May 2026
Wheelzy logo

Reply from Wheelzy

We're happy to hear you find our service awesome! It's great that we offered you the best price and assisted you from start to finish. We appreciate your feedback!

Rated 1 out of 5 stars

Communication between the tow truck…

Communication between the tow truck driver and the auto system that you have is terrible. It took almost 2 days to come and get the car. And then you didn't give me what you agreed to give me because of a little body rot. Well I was under the impression it was being sold for scrap anyway so a little body rot shouldn't have anything to do with it. It was only $30 but $30 is worth a good review. So all in all my experience was not good at all.

14 May 2026
Wheelzy logo

Reply from Wheelzy

We are truly sorry to hear about the significant delay in towing your vehicle and the discrepancy in the final payment. We appreciate you bringing these communication and pricing concerns to our attention. We will review our processes to prevent similar issues.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look