Belong, By James White Reviews 

223
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, friendly, and supportive approach, often noting how they go the extra mile to ensure a seamless process. People highlight the exceptional service provided, which is described as efficient, informative, and making potentially stressful situations feel well-managed. Reviewers frequently commend the excellent communication, with many appreciating being kept informed and receiving prompt updates throughout their dealings. Customers consistently found the team responsive to queries, ensuring a smooth and stress-free experience from initial contact to completion.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising the team for providing outstanding,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the team's proactive,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting their proactive,... See more

Response time

Users describe positive interactions with response times, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James, Helen, and the team provided an outstanding and faultless service from start to finish. They were proactive, responsive, professional and friendly, making what can often be a stressful process... See more

Rated 5 out of 5 stars

We are so grateful to Helen, James and all the team at Belong and would have no hesitation recommending them. They truly care about the service they provide which has always been helpful, informativ... See more

Rated 5 out of 5 stars

BEST ESTATE AGENT IN THE AREA!! So good we came back (second time of using Belong). Seamless perfection throughout the selling process. They provided professional photography, priced the property... See more

Rated 5 out of 5 stars

Belong provided excellent service and support throughout the entire selling process. The whole team kept us informed every step of the way providing regular communication about the sale. Selling a hou... See more

Company replied


Company details

  1. Estate Agents

Written by the company

Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(223)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish. In fact Katie at Belong was the one shining light throughout a challenging few weeks. Great work from all the team and would highly recommend.

3 October 2018
Unprompted review
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Reply from Belong, By James White

Thank you Emma; it was lovely acting for you and your family. Good luck in your new home.

Rated 4 out of 5 stars

Courteous and helpful

2 October 2018
Unprompted review
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Reply from Belong, By James White

Thank you Mrs Styring, and for the generous gift you gave me when I called around to mend your front door lock a couple of days after completion. All the best in your new home and kind regards James

Rated 5 out of 5 stars

Fabulous

We recently bought a property with Belong and can't thank them enough. From the initial showing through to after the sale - the team went the extra mile (even posting a letter for us to the Sellers of our new house). A lovely business with lovely people.

14 September 2018
Unprompted review
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Reply from Belong, By James White

Thank you Rheanna, and good luck in your new home. All the best from all at Belong.

Rated 5 out of 5 stars

Brilliant service

Brilliant service from start to finish many thanks James and Katie for all your work! X

11 September 2018
Unprompted review
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Reply from Belong, By James White

Thank you for your kind words Mrs McCarthy. Good luck in your new home and thanks again for using our services.

Rated 5 out of 5 stars

Fantastic service from start to…

Fantastic service from start to completion. Immediate valuation, house was promptly given 360 audit and For Sale online within hours. Professional advice and support from James and his colleagues throughout. Always there at the end of the phone or in person. I would highly recommend.

6 September 2018
Unprompted review
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Reply from Belong, By James White

Thank you Ms Bradley. Good luck in your new property. Best regards James & Katie

Rated 5 out of 5 stars

I would recommend Belong

I would recommend Belong my experience with them was excellent from start to finish. Very professional and efficient but also very approachable keeping me informed at all times.

4 September 2018
Unprompted review
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Reply from Belong, By James White

Hi Linda; thank you for your review, it was a pleasure working for you.

Rated 5 out of 5 stars

Professional Enthusiastic Service. Thank you.

From the initial meeting with James White of Belong Estate Agents we were impressed with what their service would offer. From giving them the sale instructions the process was 1st class, communication was as promised and both Katie and James were enthusiastic at all times.
Thank you for your excellent customer service you did a fabulous job. Highly recommended.

10 August 2018
Unprompted review
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Reply from Belong, By James White

Thank you so much for your kind review of our service, we are so glad that we could help you. It has been a pleasure acting for you and hope to do so again in the future.

Rated 5 out of 5 stars

After spending some time marketing…Don’t hesitate, sign up with outstanding estate agent in the Holme Valley.

After spending some time marketing through what many would consider to be the leading estate agent in the area we decided to walk away after a serious disagreement with the head of the business on the best way to get results. In short I was disappointed in their rudimentary sales skills. What do we pay estate agents for? What a difference James made at Belong. He grasped the fundamentals, showed real creativity in marketing the property and very quickly generated interest. But it’s not just sales and marketing, crucial that they are. James managed the whole process with great skill, serving both the seller and the buyer through the exchange process with a difficult chain right the way to completion. Even after completion there was a hiccup with keys and a damaged lock that he personally engaged a local locksmith to resolve prior to the buyers arriving at the property. A thoroughly professional performance from beginning to end and he and his business Belong are to be recommended. Thanks James.

22 July 2018
Unprompted review
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Reply from Belong, By James White

Dear Mr Ayling, thank you so very much for your kind words. All the very best in your new home. Best regards, James.

Rated 5 out of 5 stars

Prompt service

Prompt service
Good property details
Promptly answered all queries
Accompanied viewings
Interested in selling the property not just another sale

4 July 2018
Unprompted review
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Reply from Belong, By James White

Thank you so much for asking us to act for you in your sale; and thank you for your very kind review. Best wishes, James

Rated 5 out of 5 stars

Brilliant

Belong has sold two houses for us, with two offers on the first day of viewings. James and Katie provided a very professional service and nothing was too much trouble. We will definitely use Belong again.

7 June 2018
Unprompted review
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Reply from Belong, By James White

Dear Rachel & Dave, thank you very much for your review and for your support. Good luck in your new home. All the very best. James

Rated 5 out of 5 stars

I purchased a property which was…

I purchased a property which was marketed by Belong, By James White, which completed last month. James & Katie were very helpful throughout and very quick to respond, even acknowledging the receipt of documents at 7am on a Sunday morning! As with most property purchases, there were issues regarding the legal process and they helped me overcome any issues we had, to ensure the (very tight) deadline we had was met.

Overall, I believe Belong, By James White is a far superior estate agent compared to many others locally. Very professional and helpful to both the sellers and purchasers of property, ensuring that the transaction runs as smoothly as possible.

Although I did not need to sell my property, I will definately use this estate agents in the future, and have already recommended them to various contacts!

21 May 2018
Unprompted review
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Reply from Belong, By James White

Dear Mrs Haigh. Thank you very much for your kind review. It was a pleasure dealing with you and we hope that you are very happy in your new home.

Rated 5 out of 5 stars

Amazing Service

Thankyou for your excellent customer service you all did a fabulous job! Highly recommended, Janette & John x

2 May 2018
Unprompted review
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Reply from Belong, By James White

Thank you John & Janette for your very kind comments. All the very best in your new home.

Rated 5 out of 5 stars

A refreshing approach.

From the first meeting it was refreshing to deal with an agency that has a straight forward, honest approach. Throughout the sale the team worked hard to manage expectations, communicate clearly and deal with issues swiftly and transparently. As a customer we felt listened to and queries and concerns were responded to and resolved professionally and with minimum fuss or stress. During what was not the easiest sale, James, Katie and Gina worked hard to ensure that we were informed and advised appropriately. All the team liased with solicitors, other agents and buyers to make sure the sale and purchase was as seamless as possible. Thank you!

26 April 2018
Unprompted review
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Reply from Belong, By James White

Hi Rebecca, that is really kind of you, thank you. Good luck in your new home, I hope you are really happy there.. Feel free to pop in to the office at any point if you are passing. Best regards, James

Rated 5 out of 5 stars

Having used two other agents o sell my…

Having used two other agents o sell my specialised property, James was to only one who actually tried. I found his presentation and demeanour very professional and he vets the prospective buyers very well so we did not get any time wasters.

I would have no hesitation in recommending him to anyone.

19 April 2018
Unprompted review
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Reply from Belong, By James White

Thank you Mr Luty, for your kind words. All the best for the future. Best regards, James & Katie.

Rated 5 out of 5 stars

A very professional

A very professional, competent, friendly team. James and Katie were very keen to help and make the sale of my property go as smoothly as possible. Lovely to have people who genuinely care in what can be a stressful time.

9 March 2018
Unprompted review
Rated 5 out of 5 stars

Thank you!

I owe Katie and James a huge thank you, they went above and beyond to make selling and moving as easy as possible. Having never been through the process before, it was good to know such experience and advice was only a phone call away. Their 360 photographs and video tour made our property ‘stand out from a crowd’ and they went out of their way to keep me informed throughout the sales process. I cannot recommend them highly enough.

15 February 2018
Unprompted review
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Reply from Belong, By James White

Thank you ever so much for your kind review. It is nice to be recognised in this way. Best regards, James

Rated 5 out of 5 stars

Excellent service

This was the first time I’ve sold a house so I needed someone who was willing to talk me trough the process and be on hand to answer any of my questions. Both James and Katie were great at this and helped to make the process easier. Would recommend them to anyone who is looking for an Estate Agent.

5 February 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Good luck in your new home Harriet, and if we can help you in the future, you know where we are.

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