Belong, By James White Reviews 

222
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for their professionalism, extensive knowledge, and helpful approach. The service provided is frequently described as excellent, with many people highlighting its seamless execution and supportive nature throughout the process. Exceptional customer service and communication are consistently noted, with reviewers appreciating prompt updates and clear guidance. Many customers also highlight the company's willingness to go the extra mile, making what could be a stressful experience feel smooth and well-managed.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, consistently highlighting the helpful, informative, and... See more

Customer service

People report positive experiences with customer service, highlighting the team's commitment and exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are so grateful to Helen, James and all the team at Belong and would have no hesitation recommending them. They truly care about the service they provide which has always been helpful, informativ... See more

Rated 5 out of 5 stars

BEST ESTATE AGENT IN THE AREA!! So good we came back (second time of using Belong). Seamless perfection throughout the selling process. They provided professional photography, priced the property... See more

Rated 5 out of 5 stars

Belong provided excellent service and support throughout the entire selling process. The whole team kept us informed every step of the way providing regular communication about the sale. Selling a hou... See more

Company replied

Rated 5 out of 5 stars

We recently sold our house with the help of Belong. The whole team are very professional and fabulous communicators, particular thanks to Helen for the fabulous service, nothing was too much troub... See more


Company details

  1. Estate Agents

Written by the company

Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(222)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A job well done!

Very professional company with a personal approach. Friendly and communicative. Great customer service and kind, helpful staff who make selling easy.

6 June 2019
Unprompted review
Rated 5 out of 5 stars

The Belong team have been amazing

The Belong team have been amazing. Took great pictures of our house, were proactive which lead to a quick sale. Kept us informed throughout and made the process so much easier for us

10 April 2019
Unprompted review
Rated 5 out of 5 stars

Belong - Something very special

I recently sold my home with the support of James and his fantastic team at Belong in Honley. I would highly recommend Belong as they offer something very special to their clients. This is: excellent customer service, personal attention, high quality marketing materials, consistent, regular and reliable communication and professional high standards.

2 April 2019
Unprompted review
Rated 5 out of 5 stars

A most professional service

A most professional service. The staff all knew their job inside out. I was kept informed every step of the way in the sale of my home and when I asked for something it was done promptly. I could not have asked for more.

5 March 2019
Unprompted review
Rated 5 out of 5 stars

A professional and dedicated team

Following a successful sale that wasn't without it's challenges, I can highly recommend Belong. The communication and service has been excellent - a big thanks to James and Katie for all their hard work.

Becky T.

4 March 2019
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Becky. Enjoy your new home. Kind regards, James

Rated 5 out of 5 stars

Excellent throughout

Excellent throughout. Presented the property very well, including the 360^ video, and this generated a good level of interest. Did all the accompanied viewings. I received an acceptable offer much sooner than I had expected. The conveyancing process was occasionally frustrating but they worked hard behind the scenes to chivvy people along and maintain momentum - their service continued well beyond agreeing the actual sale, in order to bring it all to a successful conclusion. Good, professional people, who are very easy to deal with. Highly recommended.

7 January 2019
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, always respond to queries promptly. Katie in particular for her patience with my stresses and frequent panics.

24 November 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant service 5 stars

We recently sold our house with Belong and would not hesitate to recomend them. The service from start to finish was superb, all of the staff are helpful and friendly. The virtual tour they produced was excellent and we have no doubt this assisted greatly in peoples decision to view and to refresh their memories afterwards, we certainly wished there had been one for the property we purchased. Belong undertook all of the viewings and this helped to provide more opportunity for viewings during the week and made that part of the process really easy. We were given objective feedback after each one. We felt thoroughly supported during the conveyancing process, especially at those stressful moments, there was always someone there trying to help.
All of Belongs recomended suppliers also did a great job for us. Very happy, no hesitation to give 5 stars, thank you James and team.

16 November 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Dear Mrs Ashton

Thank you so much for you review. It was a pleasure acting for you in the sale of your property and I hope you are happy in your new home. All the very best for the future. James

Rated 5 out of 5 stars

A great service

James and his team are unusual in the world of estate agency. They do what the say they will do!!

Clear, concise and honest discussions. Really great to do business with.

15 November 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Dear Steve

Thank you very much for your encouraging words and review. Best of luck for the future and thank you very much for engaging our services. James

Rated 5 out of 5 stars

Faultless, outstanding service - from start to finish...

James and the team at Belong did an excellent job of marketing our property, the quality and pace of getting our home on the market led to a rapid sale at a fair price. On reflection, this is due to James’s excellent local knowledge, both of the market and those whom are seeking to buy.

We did benchmark three local estate agents (both on price and quality) - we are without doubt Belong offered best service, whilst also offering value for money. The whole experience has completely changed our opinion of estate agents - though we do think Belong is an examplar.

Through the selling process (which we found stressful), James and the team at Belong exceeded expectations; proactive, prompt, pragmatic and experienced advice was a call away. Belong were the most professional and effective team employed throughout our move (and also the only team that knew what was really going on through the sale - great job Katie!).

Faultless, outstanding service - from start to finish - therefor recommended without hesitation.

Great job team!

28 October 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

We are delighted that you are so pleased with our service Mr & Mrs Hibbard. All the very best in your new home; and good luck for the future. Best Regards, James

Rated 5 out of 5 stars

I would 100% recommend "Belong" to any…

I would 100% recommend "Belong" to any prospective property seller or landlord.
Both James and Katie have taken great service and professionalism to a new level in my eyes.

The reasons for letting my property were both personal and emotional. James understood this and arranged and dealt with all property issues and repairs for me. I was kept updated with information at every step of the process

Efficient and trustworthy company

23 October 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Mr Godfrey for those kind words. We are very pleased to have you as a client. Kind regards, James

Rated 4 out of 5 stars

Personal touch Estate agency

We were very impressed with Belong - James was calm, professional and really communicative throughout and ensured that both our sale and purchase went ahead as smoothly as possible.

22 October 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

You got there in the end Jayne. Thank you for using us and good luck for the future. Best regards, James

Rated 5 out of 5 stars

The service provided by James at Belong was excellent.

The service provided by James at Belong and his staff was excellent. They found lovely tenants for our property within just a few days of it being available. Belong were efficient and professional and made the whole process effortless for us. We would definitely recommend this estate agency.

10 October 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

So pleased you were happy with our service. Thank you very much Lisa.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish! Can not fault their professionalism and would recommend them, James and his team take all the stress out of moving !

8 October 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you for your kind words Christine. You know where we are when you want to move in future; it was a pleasure acting for you.

Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish. In fact Katie at Belong was the one shining light throughout a challenging few weeks. Great work from all the team and would highly recommend.

3 October 2018
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Emma; it was lovely acting for you and your family. Good luck in your new home.

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