Belong, By James White Reviews 

223
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for their professionalism, extensive knowledge, and helpful approach. The service provided is frequently described as excellent, with many people highlighting its seamless execution and supportive nature throughout the process. Exceptional customer service and communication are consistently noted, with reviewers appreciating prompt updates and clear guidance. Many customers also highlight the company's willingness to go the extra mile, making what could be a stressful experience feel smooth and well-managed.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, consistently highlighting the helpful, informative, and... See more

Customer service

People report positive experiences with customer service, highlighting the team's commitment and exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are so grateful to Helen, James and all the team at Belong and would have no hesitation recommending them. They truly care about the service they provide which has always been helpful, informativ... See more

Rated 5 out of 5 stars

BEST ESTATE AGENT IN THE AREA!! So good we came back (second time of using Belong). Seamless perfection throughout the selling process. They provided professional photography, priced the property... See more

Rated 5 out of 5 stars

Belong provided excellent service and support throughout the entire selling process. The whole team kept us informed every step of the way providing regular communication about the sale. Selling a hou... See more

Company replied

Rated 5 out of 5 stars

We recently sold our house with the help of Belong. The whole team are very professional and fabulous communicators, particular thanks to Helen for the fabulous service, nothing was too much troub... See more


Company details

  1. Estate Agents

Written by the company

Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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4.9

All reviews

(223)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Fantastic customer service, really helpful and overall a really great experience. Katie was amazing throughout the process, she chased solicitors and vendors and kept me informed throughout.

6 June 2021
Unprompted review
Rated 5 out of 5 stars

Don’t bother looking elsewhere. Best estate agent around!

We've just said goodbye to Katie and James at Belong (28/5/21) It’s been a tricky move for us all told when the onward purchase fell through and delayed matters with our buyers (who also used Belong) But Katie juggled and kept us all informed and kept the deal together! Every time I called, the phone was answered and our queries dealt with in a friendly, prompt and professional manner. I must mention James’ fantastic photography skills. The sales brochure was fabulous. We’d initially gone with another agent - what a mistake that was. The brochure was put together badly with old fashioned photography and altogether looked average. The house didn’t sell in 6 months. We then asked James at Belong to take it on and it sold in the first week! Due mainly to his modern approach in virtual tours, 3D layouts and great pictures with an eye for detail (he even asked me to put my tea towels away lol!) I wished I’d gone with Belong in the first place! If you need a good estate agent don’t bother looking elsewhere. Call Belong. Simples.

2 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent throughout!

Both Katie and James were excellent throughout the whole process. Communication was everything you could ask for - always quick, professional and friendly, even with all our delays so thank you! Made buying a house a little less stressful!

4 May 2021
Unprompted review
Rated 5 out of 5 stars

I had a very good experience with belong

I had a very good experience with belong estate agent, from viewing the property and buying it . James Ince was very friendly and helpful nothing was too much. He went extra mile to help you. James is a credit to the firm.
Mrs Lally

14 April 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, professional and friendly staff and good advice throughout the sale. Highly recommended, would use Belong again in the future to sell our property.

12 April 2021
Unprompted review
Rated 5 out of 5 stars

Cannot praise Belong enough

After months of searching for somewhere to rent and receiving the worst customer experience of my life from some other major estate agents in the area, we spotted a property by Belong and asked for a viewing. All I can say is, from then on we only looked at properties directly from Belong’s website. The entire team were amazing, so friendly and efficient, and we were completely blown away by the experience. A lovely, personal, local estate agents who are clearly fantastic at what they do.

21 March 2021
Unprompted review
Rated 5 out of 5 stars

As a purchaser from outside the area

As a purchaser from outside the area, I hadn't heard of Believe Estate Agents before.
From the young man, James, who organised the viewing, to Katy, whom I only ever spoken to on the telephone, we have been very impressed. Not only with their professionalism, but their informative and friendly manner. No problem or worry was too small for Katy to deal with. I only wish that we had been able to use them in the sale of our previous property too. Thank you for making our purchase far less stressful than it could have been.

20 March 2021
Unprompted review
Rated 5 out of 5 stars

We found Belong estate agents conducted…

We found Belong estate agents conducted our house sale and our subsequent purchase in a very efficient manner
From the first visit we felt at ease. We had quite a few high and low points along the way but when we were feeling low the office at Belong always put our mind at ease in such a friendly way it was almost as if we knew these people as friends
We were always allowed to visit the new property whenever we wanted and on change over day they could not have been more helpful
We would like to personally thank James, James Ince, Katy and Penny for all there help through this rather challenging period of our lives

8 March 2021
Unprompted review
Rated 5 out of 5 stars

An excellent service from the valuation to completion.…

An excellent service from the valuation through to completion especially so with the current situation. Communucation was great via emails and phone calls. There was always someone to take my call when I rang and if the person I wanted wasn't there they always got back to me. The staff were friendly and professional at all times. I would highly recommend.

2 March 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant and so helpful!

Belong have been absolutely fantastic throughout our sale and purchase. They kept us informed every step of the way and were always swift to respond to any questions we had. Nothing was too much trouble even when there were potential ‘wobbles’ in the chain. I think we had involvement with every person at Belong and they were all brilliant. Katie especially kept us sane! Though we don’t hope to move again (we love our new home!), we would certainly recommend them to anyone who is wanting to sell their home. A huge thank you to you all from both of us!

5 February 2021
Unprompted review
Rated 5 out of 5 stars

We Belong were great

James White and his team at We Belong were great communicators and we felt very well supported in the various steps of the sale, allowing us to make informed decisions when needed. We are very happy with the service we received and would highly recommend We Belong to anyone wanting to sell their property in the area.

29 January 2021
Unprompted review
Rated 5 out of 5 stars

Great local estate agency

James and Katie have been patient, honest and supportive throughout the selling process. They have fielded our many phone calls with professionalism. Katie even managed the impossible and found us a rental property to move into. I would recommend the Belong team to anyone who is looking for any agency who are local and accessible. Thanks again to the Belong Team.

24 December 2020
Unprompted review
Rated 5 out of 5 stars

Belong by James White were very good…

Belong by James White were very good all the way through the process. The staff helpful with any queries ,getting back quickly and passing on information. Showing people around the property as I am not in the area was a great help. Thank you to all the team. Ann

18 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Belong

We have recently been helped by Belong to sell the house of a very dear friend. We were helped at all stages with advice and support and have appreciated their service very much.

18 December 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding service

James and his team - Katie and James did a fantastic job for us. Nothing was too much of a problem. We highly recommend them to anyone thinking of moving home.

2 November 2020
Belong, By James White logo

Reply from Belong, By James White

Thank you Tony. Good luck in your next home. Kind regards, James

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