Belong, By James White Reviews 

223
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for their professionalism, extensive knowledge, and helpful approach. The service provided is frequently described as excellent, with many people highlighting its seamless execution and supportive nature throughout the process. Exceptional customer service and communication are consistently noted, with reviewers appreciating prompt updates and clear guidance. Many customers also highlight the company's willingness to go the extra mile, making what could be a stressful experience feel smooth and well-managed.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, consistently highlighting the helpful, informative, and... See more

Customer service

People report positive experiences with customer service, highlighting the team's commitment and exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are so grateful to Helen, James and all the team at Belong and would have no hesitation recommending them. They truly care about the service they provide which has always been helpful, informativ... See more

Rated 5 out of 5 stars

BEST ESTATE AGENT IN THE AREA!! So good we came back (second time of using Belong). Seamless perfection throughout the selling process. They provided professional photography, priced the property... See more

Rated 5 out of 5 stars

Belong provided excellent service and support throughout the entire selling process. The whole team kept us informed every step of the way providing regular communication about the sale. Selling a hou... See more

Company replied

Rated 5 out of 5 stars

We recently sold our house with the help of Belong. The whole team are very professional and fabulous communicators, particular thanks to Helen for the fabulous service, nothing was too much troub... See more


Company details

  1. Estate Agents

Written by the company

Belong, By James White. A unique brand of Estate Agents covering Huddersfield & The Holme Valley. We are here to understand our clients needs. Offering a comprehensive Concierge Service to those clients who are time poor, or just a little unsure about the moving process. Renting houses across Huddersfield and Holmfirth? We are an ARLA Property Mark Licensed Letting Agent, trust us to let your property, and provide you with an excellent personal service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(223)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service from start to finish

Superb service from start to finish. James’ experience and superb knowledge of the area meant he set our expectations from the start which proved to be absolutely spot on. The 3D tour of our property on the website meant our property sold within 24 hours with negotiations concluded on a Sunday. From that point on Katie took ownership all ours and our buyers queries keeping in contact with us and chasing Solicitors. Could not fault the process which is usually considered stressful, Belong made it feel streamlined and efficient.

16 October 2020
Belong, By James White logo

Reply from Belong, By James White

Thank you so much Sian and Sean; good luck in your new home............

Rated 5 out of 5 stars

Lovely Team

Lovely Team, James saw the process through and was always prompt with replying to questions and getting answers from the vendor.

When it comes to selling I know who I'll be going with!

13 October 2020
Belong, By James White logo

Reply from Belong, By James White

Thank you Charlie. It was a pleasure dealing with you. Good luck in your new home.

Rated 5 out of 5 stars

Other agents have a lot to learn

Extremely rare to find a estate agents who are solely focused on their clients. James white of belong and his staff are a credit to their profession. Other estate agents need to take a leaf out of their book as to how to run a business ,but crucially , keep in touch with your clients and updated every step of the way.
Thank you belong for your amazing service.

2 October 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you so very much for your kind review Mr & Mrs Blackburn, it has been a pleasure working with you. Best regards, James

Rated 5 out of 5 stars

Throughout the entire process James and…

Throughout the entire process James and his colleagues we have dealt with have been fantastic. The service has been friendly, professional and the advice given has been clear and sound. In addition the mortgage broker and Solicitor James recommended have also been brilliant. Just a great set up all round. Thank you. We would definitely recommend Belong and all of the contacts we were put in touch with.

21 September 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you very much Mr King. It has been lovely to act for you and your family. Good luck in your new home.

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish. Would definitely recommend Belong to sell your house.

21 September 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Mrs Vickerman. I hope you are enjoying your new home. Best Wishes James

Rated 5 out of 5 stars

Great Team service!

We experienced excellent customer service throughout our sale over a number of months, having an agent prepared to conduct all viewings is a great bonus. Feedback on viewings was always prompt, we never had to chase them unlike other agents we’ve used previously.
Belong guided us throughout the entire process, their local knowledge and expertise was invaluable, well done ‘Team Belong’ 👍

20 September 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you Mr Finch. It has been lovely working with you both; good luck for the future. James

Rated 5 out of 5 stars

An estate agent who can be trusted to deliver what is promised

Phenomenal service during such tough times. James and the whole team were courteous and professional throughout whilst being sympathetic to an elderly relative who was in self isolation. The team at belong made the whole experience of selling what had been a long term family home so much easier to cope with. Highly recommended as a definite go to estate agent who is honest and delivers what is promised. Thank you!

1 July 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Paul, that is really kind of you to say so and I do thank you, your sister and your mum for being brilliant to work for. James

Rated 5 out of 5 stars

Excellent quality of service even in…

Excellent quality of service even in these difficult times

1 July 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Dear Ian, thank you so much for you review. Good luck on the golf course this summer and thank you for your business. It has been a pleasure.

Rated 5 out of 5 stars

A top class service from start to finish!

I’m so glad we went with Belong estate agents. It’s been 20 years since we moved last and were out of touch with the process. We dealt with Katie and she was absolutely brilliant! Our sale, like most, was not an easy one and they negotiated fantastically on our behalf. Would 100% recommend Belong if you are ready to move onto your next home.

12 June 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you so much Helen. I have passed your comments on to Katie, whom is now back at the helm after lockdown. All the very best for the future.

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service

James, I do not know how you managed to not only find a buyer for our house but help steer the whole process through in lock down which was a rocky process to say the least. Every time we contacted you, whether by phone or email you got back to us straight away providing solutions to any problems we felt we had.
Prior to lock down whenever we contacted your office, Katie and young James responded to our queries politely and efficiently.
You set the standards for all estate agents. Thank you.

5 June 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you ever so much Lynne and Michael. I do hope you are settled in your new home. James

Rated 5 out of 5 stars

I have recently sold my house with Belong, by James White

I have recently sold my house with Belong, by James White. From start to finish James and his team provided an exceptional service.

A local estate agents who provided a personalised house sales service. The whole team are extremely professional, had time to answer any queries, they were friendly, extremely approachable and ensured the whole journey of my sale was well managed.

At no point were Belong pushy, they worked on my behalf and always seemed to be a step ahead of me, so at no time did I have to chase for anything. They kept me well informed and took the stress out of selling a home. I would highly recommend Belong, by James White.

13 April 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service and support from the…

Brilliant service and support from the team. Quick sale helped by excellent presentation of property by James.

8 April 2020
Unprompted review
Belong, By James White logo

Reply from Belong, By James White

Thank you so much for your comments; they are very much appreciated.

Rated 5 out of 5 stars

Moving house made easy

We’ve just sold our house and bought our new one through Belong by James White. James and his team have been brilliant every step of the way; from the first time that he showed us the house that we were to purchase, as he prepared our sale brochure, his local knowledge of who he thought would want to view our property, right up to the time that he carefully placed our new key on my car bonnet as we maintained our social distance (in the middle of the COVID-19 crisis), James has been excellent. Katie kept us up to date either by email or telephone. She liaised with solicitors, vendors and purchasers and nothing was too much trouble. She was always friendly and positive whilst maintaining a professional manner. In fact, she was our ‘go to’ aid whenever we had a query - and if she didn’t know the answer, she found out and got back straight away - communication was exceptional. Having been in the local estate agency business for many years, James’s team have an excellent relationship with many local professional trades and were able to provide contact details for any services we required. Thank you, Belong, for providing the ‘hand holding’ we needed to make this house moving lark the best it could be. We couldn’t have asked for more. If you are thinking of moving house, look no further than Belong by James White.

7 April 2020
Unprompted review
Rated 5 out of 5 stars

A genuine pleasure to deal with Belong

We really appreciated the efficiency and 'personal touch' provided by James and his staff.

It was a pleasure to have dealt with Belong and would not hesitate to recommend their services to anyone looking to buy, sell or rent a property.

11 March 2020
Unprompted review
Rated 5 out of 5 stars

The sale of the property became a long…

The sale of the property became a long and drawn out affair at no fault of Belong. After initially selling reasonably quickly and being let down six week after agreement Belong stuck to the task and eventually found a buyer which both them and me were very frustrated in the time taken to complete the sale. In doing so I was kept informed of the problems encountered on a regular time scale and in a professional manner by all at Belong. Thanks to all.

28 February 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look