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Whitaker Brothers Reviews 

873
•
TrustScore 4 out of 5

4.2

Data destruction equipment wholesaler
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Rated 4 out of 5 stars

I ordered a paper cutter from Whitaker Brothers. The staff emailed shortly after asking specifics on shipping and tge company where the equipment would be delivered. All in all I have received 3/4 ema... See more

Rated 5 out of 5 stars

We purchased the the HSM Profipack C400 Cardboard Shredder for our e-commerce business to start using our old cardboard as filler material instead of purchasing paper and foam. It was shipped quick o... See more

Rated 3 out of 5 stars

Customer service was initially great; however, when I emailed and called to follow up regarding an order I placed there was confusion and lack of communication. My order was shipped via ground without... See more

Rated 5 out of 5 stars

The folding machine we ordered arrived very quickly and seems to be working well so far. We were supposed to receive a free cleaning kit with our purchase. The manufacturer stopped sending them ap... See more

Company details

  1. Data destruction equipment wholesaler
  2. Business-to-Business service
  3. Manufacturer
  4. Office Supplies Store
  5. Office equipment repair service
  6. Office equipment supplier

Written by the company

Established in 1945, Whitaker Brothers is a trusted supplier of data destruction solutions, paper handling & print finishing machines, and mailroom essentials. Their product range spans shredders, degaussers, disintegrators, paper folding machines, paper cutters & trimmers, and paper joggers, and cater to government agencies, military installations and commercial entities of all sizes. Based in the Washington, D.C. metro area, and veteran-owned, Whitaker Brothers offers competitive prices, excellent service from their tenured and knowledgeable staff, and advice from their experienced product experts that surpasses any of their competitors. They pride ourselves on their ability to provide steadfast customer support long after the initial sale.

Contact info

4.2

Great

TrustScore 4 out of 5

873 reviews

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4.2

All reviews

(873)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent customer service

I really appreciated their fast response and great customer service even in the middle of this crisis. The design of the website and the collection of videos was extremely helpful in deciding which unit to purchase.

1 May 2020
Unprompted review
Rated 5 out of 5 stars

Whitaker shredder oil for Destroyit

This is my first experience with Whitaker Bros. I received their brand shredder oil to try on my Destroyit shredder and it worked perfectly and saved me a ton of money. Thank you.

16 April 2020
Unprompted review
Rated 1 out of 5 stars

showed as in stock

showed as in stock, after the order I waited 2 weeks. Then I was told it would be on backorder for 2 more weeks.

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - easy to purchase, fast delivery and wonderful product.

14 April 2020
Unprompted review
Rated 5 out of 5 stars

Fast service

Fast service. The machine is pleasing to the eye and is working great. Glad to do business with this company since they also have parts for repair. Done with office depot and staples. thanks Whitaker Brothers

20 March 2020
Unprompted review
Rated 5 out of 5 stars

Very happy with our experience with…

Very happy with our experience with Whitaker Brothers. Great communication, fast responses and very fast shipping! I appreciated the contact after I ordered to make sure the product was what I needed and was expecting! Top notch!

17 March 2020
Unprompted review
Rated 5 out of 5 stars

SATISFIED

We are very pleased with our Martin Yale Model 1501 folding machine purchase. The customer service is outstanding. Every question I e-mailed, I received a response back in the most efficient time and with beneficial answers. Very professional company that we will be happy to recommend to any one who is looking for a folding machine. Thank you for your service, very grateful...
Kristine

13 March 2020
Unprompted review

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