White & Company PLC Reviews 

2,968
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 828 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and hardworking, ensuring that complex house moves proceed smoothly. Many consumers note that the moving teams work efficiently, communicate clearly, and handle personal belongings with great care throughout the entire process. Some reviewers were not happy with item safety, mentioning unfortunate instances of furniture damage, scratches, or broken items discovered after unpacking. A few people also reported frustrations regarding inconsistencies in how boxes were packed and occasional careless handling during transport. Additionally, some individuals felt that better communication or more crew members could have prevented these issues.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being friendly, respectful, and... See more

Service

Reviewers mention positive feedback about service, highlighting efficient and professional removal teams who... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that the hard-working crew and delivery guys... See more

Product

Customers consistently note ambiguous experiences with product, highlighting significant dissatisfaction... See more

Quality

Clients share ambiguous opinions on quality, with widespread reports of severe damage to valuable items,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve and his colleague worked really hard in very hot conditions to load the van at the property we were moving out of. On the second day, with delivery to a storage unit, they made every effort to a... See more

Company replied

Rated 5 out of 5 stars

Fantastic. I can’t recommend them enough. The team from the London branch led by Leon: Julian, Jorge, Nathan and France worked tirelessly to make our move as smooth as possible. They were efficient, c... See more

Company replied

Rated 5 out of 5 stars

Quick and reliable. Communication was always flawless. Everything happened exactly as planned, which gave us peace of mind moving from the EU to the UK. Questions were always answered and we receive... See more

Company replied

Rated 5 out of 5 stars

We have found White to be a fantastic company, whose staff are both friendly and helpful. We have 2 flights of stairs, with some heavy furniture but Jason O and Riley W were not phased by this and w... See more

Company replied


Company details

  1. #14 of 38 best companies in Removals company
  2. #2 of 4 best companies in Records storage facility
  3. #5 of 21 best companies in Shipping service
  4. #24 of 58 best companies in Storage facility

Written by the company

Removals Company established 1871. Our professional service takes the stress out of moving home. Contact us today for a free survey and home moving quote.


Contact info


4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(2,968)

806 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic. Highly highly recommend

Fantastic. I can’t recommend them enough. The team from the London branch led by Leon: Julian, Jorge, Nathan and France worked tirelessly to make our move as smooth as possible. They were efficient, careful, considerate and always cheerful and positive even coming back a third day to help reassemble furniture. Leon in particular went out of his way to ensure things ran smoothly. Highly highly recommend! Thank you

29 July 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Dear Farizeh,

Many thanks for your kind review. Your thanks will be passed on to all the team involved.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Great guys

Great guys, worked really hard but took care too. Excellent service.

15 July 2026
White & Company PLC logo

Reply from White & Company PLC

Dear Alan,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Mark and Nick were brilliant

Mark and Nick were brilliant! Very professional and had the place packed up in no time at all. Would use them again.

31 July 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Dear Scott,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Thank you to Kev and Jason for making…

Thank you to Kev and Jason for making my removal day stress free. Nothing was too much trouble for them! They were punctual, worked like trojans and very professional. A great team! Thanks also to Martin who looked after us throughout the whole process. I would thoroughly recommend this company!

31 July 2026
White & Company PLC logo

Reply from White & Company PLC

Dear Miss Hanley,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Whites were fantastic

Whites were fantastic. They were super efficient and went the extra mile to ensure all our items made it into our new home in a safe condition.

28 July 2026
White & Company PLC logo

Reply from White & Company PLC

Dear Mr Ferreira,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

The removal guys were very friendly and…

The removal guys were very friendly and very professional. They got on with the job and were overall excellent.

29 July 2026
White & Company PLC logo

Reply from White & Company PLC

Dear Mrs Cragg,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Very satisfied customers

The movers were respectful and careful with all our stuff.
Made what could a stressful day easy.

23 July 2026
White & Company PLC logo

Reply from White & Company PLC

Dear Joy,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

The team was on time

The team was on time, efficient, clean and very respectful when moving our items.

21 July 2026
White & Company PLC logo

Reply from White & Company PLC

Dear Ms Hawkins,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

I have to highly commend the service I…

I have to highly commend the service I received from this company. I was really nervous beforehand as this was a major move for me with many items covering 3 decades of stuff! The company made it pain free. Utter professionalism from beginning to end point. Stuart and Kevin in particular were exceptional in reducing my anxiety as their competency, expertise and professionalism was experienced by me throughout. I really felt they cared about what they do and that made me trust them. I moved from London to Yorkshire (my home town) and they made it so much less daunting than it could have been. I would recommend them to anyone as your go to if you want the best possible service on the market. They even made it fun! Splendid indeed. THANK YOU. 🙌🏾🤩🚀❤️‍🔥

27 July 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Good Afternoon,

Many thanks for your kind review. Your thanks will be passed on to Stuart and Kevin.

Kind regards,
Louis Spies
Sales Director

Rated 3 out of 5 stars

Variation in packing of boxes

Variation in packing of boxes. There was a definite difference in packing. We had some boxes which were securely packed & others which had no packing material to secure .
The damage to the two pieces of statement furniture, although covered by insurance, is a considerable inconvenience due to the time it will take to get a replacement & the £50 admin fee grates.
Saying that the staff were very pleasant.

17 July 2026
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Reply from White & Company PLC

Dear Mrs McGregor,

Thank you for your feedback. This will be shared with the team who handled your move. I am sorry that damage in transit did occur and I hope that this is rectified quickly.

Kind regards
Louis Spies
Sales Director

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish. Whites have moved me from within The UK and also Europe I couldn’t recommend them enough.

17 July 2026
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Reply from White & Company PLC

Dear Mrs Millington,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Fantastic service throughout. Highly recommended.

We had previously had a very bad removal experience with another Company but through every stage of this process, White & Company have been fantastic. Great communication and the team on the day could not have been more helpful and took the greatest care of our possessions. I would highly recommend them to anyone.

27 July 2026
White & Company PLC logo

Reply from White & Company PLC

Dear Debbie,

Many thanks for your kind review.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Moving from Lancashire to Norfolk ....…

Moving from Lancashire to Norfolk could have been a logistical nightmare, but Kevin ML, Miya J and Oscar R somehow turned it into something almost enjoyable.

Kevin ran the operation with all the precision of a drill sergeant—clear instructions, constant communication, and an obvious commitment to looking after his team as well as our belongings. If there was a moving equivalent of military manoeuvres, Kevin was definitely in command.

Miya may have been new, but you’d never have guessed it. Capable, hardworking, and quite possibly the UK's undisputed Folding Blanket Champion.

And Oscar? I’m still not entirely convinced the laws of physics apply to him. For someone who looked so young, his strength was genuinely astonishing.

Together, they made a stressful move far more palatable and took great care of us over all three days. A brilliant team and a credit to the company. Highly recommended!

19 June 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Dear Damian,

Many thanks for your kind review. Your thanks will be passed on to Kevin, Miya and Oscar.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Extremely helpful company

Extremely helpful company, from visits to assess and quote, and the team of Jason, Kevin, and Steve on the day. They took great care with our belongings, diligently wrapping paintings and furniture. Highly recommend.

27 July 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Dear Michael,

Many thanks for your kind review. Your thanks will be passed on to all the team involved.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

An exceptional removal company

An exceptional removal company. They made our move so easy and stress free. The office staff were so helpful and supportive, keeping in touch all the way through. On the day the crew were punctual and courteous at all times. The items were removed and packed in a very professional way. I can highly recommend Whites.

28 July 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Dear Judith,

Many thanks for your kind review. Your thanks will be passed on to all the team involved.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Leon and Julian were brilliant

Leon and Julian were brilliant - attentive, reliable, efficient. Thank you!

28 July 2026
Unprompted review
White & Company PLC logo

Reply from White & Company PLC

Dear Emma,

Many thanks for your kind review. Your thanks will be passed on to Leon and Julian.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

The team who came to move us to…Forres Scotland

The team who came to move us to Forres were brilliant. They arrived when they said they would and they never stopped, their work ethic was faultless, working very much as a team. Kev, Miya, Bob (day 1) & Riley (day 2) were an excellent team and kept my husband and i totally entertained with their banter and laughter! However, my husband wondered if we would get discount in view of Kev’s singing!!!! Cracking team, and not at all demanding on the “brew” front! Martin and Melissa back at base were also excellent keeping us abreast of everything. A good choice made choosing Whites. Thank you!

22 July 2026
White & Company PLC logo

Reply from White & Company PLC

Dear Mrs Merriman,

Many thanks for your kind review. Your thanks will be passed on to all the team involved.

Kind regards,
Louis Spies
Sales Director

Rated 5 out of 5 stars

Excellent service from the start of our…

Excellent service from the start of our overseas moving experience. From the helpful office staff , answering any queries we had quickly and their knowledge of French systems was really helpful .
The moving crew were so professional, caring and helpful from the moment I opened the door !
I would highly recommend this company for all your moving needs

15 July 2026
White & Company PLC logo

Reply from White & Company PLC

Dear Louise,

Many thanks for your kind review. Your thanks will be passed on to all the team involved.

Kind regards,
Louis Spies
Sales Director

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