Whitkirk Waste Solutions Reviews 

322
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, polite, and friendly, often highlighting their efficiency, helpfulness, and extensive knowledge in their work. The service itself is frequently described as excellent, fast, and highly efficient from start to finish, with many appreciating the prompt response and seamless execution. People also noted the professional job done, often mentioning the thoroughness and care taken, ensuring a tidy outcome. Many reviewers expressed their intention to use the company again and highly recommend its services, reflecting overall high satisfaction. No significant recurring negative feedback or areas for improvement were consistently mentioned across multiple reviews.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, politeness, and... See more

Service

Users describe positive interactions with service, consistently highlighting the efficiency, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from start to finish. Phoned late Friday afternoon to arrange and arrived Tuesday morning. Rob, the driver/operative,was efficient, polite, friendly and practical. He went above and beyo... See more

Company replied

Rated 5 out of 5 stars

Job required was to empty a septic tank. Totally impressed with this company! Efficient service from initial telephone call with Rachel to the job being carried out the very next day by Robert!... See more

Company replied

Rated 5 out of 5 stars

Amazing service, called at 8pm with a situation, full tank and backed up. Were out within the hour and sorted the issue. Excellent operative who really knew his stuff. Impressed all round to be hon... See more

Company replied

Rated 5 out of 5 stars

First class service. Driver was punctual, cheerful and informative. Also very thorough, checking the secondary cover to ensure all was well. I’ll always use Whitkirk as I have in the past.

Company replied


Company details

  1. #2 of 5 best companies in Septic tank service
  2. #1 of 5 best companies in Water Treatment Plant

Information provided by various external sources

Septic tank emptying service. Blocked drain jetting, CCTV surveys,Drain Repairs, Gully and culvert clearance Members of the Drain Jetting Association We are a Local Authority Approved and Preferred Supplier


Contact info

4.9

Excellent

TrustScore 5 out of 5

322 reviews

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4.9

All reviews

(322)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service - would use again.

20 March 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for leaving a review, we hope to see you again soon!

Rated 5 out of 5 stars

Wayne is the man

Wayne is the man to have; charming, helpful and very efficient.

20 March 2025
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Reply from Whitkirk Waste Solutions

Thank you for this feedback, we will be sure to pass it onto Wayne!

Rated 5 out of 5 stars

Tank emptied without any issues

Tank emptied without any issues. Wayne was polite and professional. He arrived just has the heavens opened but it didn't stop him progresses with the job.

13 March 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for leaving this review. We love hearing positive feedback on our team members and we will be sure to pass it on!

Rated 5 out of 5 stars

The engineer that came out to look at…

The engineer that came out to look at the issue was polite knowledgeable, and explained everything really well, Although the issue wasnt resolved, he advised the route to take to sort the issue out

31 January 2025
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Reply from Whitkirk Waste Solutions

Thank you for leaving us this review, we will be sure to pass this information on to the team.

Rated 5 out of 5 stars

Good driver

Good driver

24 January 2025
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review!

Rated 5 out of 5 stars

Professional

Friendly, prompt and professional service

22 November 2024
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your review.

Rated 2 out of 5 stars

It took me many attempts to make a…

It took me many attempts to make a booking. When I did eventually did speak to a person I was told someone would ring me back. They didn’t. When I rang again I was told someone would ring. They didn’t. I was told the lorry would come in the morning. It didn’t. I received an email on the day to say the lorry was coming that day, but didn’t say when it would be there. It came at about 4pm. I paid online and then received a threatening email from you requiring me to pay. The only good thing was the chap who drove the lorry was efficient and courteous.

15 November 2024
Whitkirk Waste Solutions logo

Reply from Whitkirk Waste Solutions

Thank you for your feedback, and we sincerely apologise for the issues you experienced. This isn’t the standard of service we aim to provide, and we’re reviewing our processes to ensure better communication and reliability moving forward.

We’re glad to hear our driver was efficient and courteous, and we’ll pass along your kind words. If there’s anything further we can do to address your concerns, please don’t hesitate to contact us on 01347 825637

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