FixMyCar Reviews 11,254

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 662 reviews, reviewers had a great experience with this company. Customers consistently praise the service for being efficient and helpful, often highlighting the ease of finding quotes and booking appointments. Many people appreciate the staff's professionalism, friendliness, and ability to keep them informed, ensuring a smooth and reassuring experience. The company is often commended for providing good prices and helping customers save money on repairs, with many finding the quotes reasonable and competitive. However, some customers experienced issues with the booking process and website, reporting that garages sometimes had no record of their appointments or that the website's messaging service did not function correctly. Additionally, a few people were dissatisfied with price discrepancies, where the final cost was higher than the initial quote, or found that the service did not always meet expectations.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers reporting great experiences for various car... See more

Price

Reviewers mention ambiguous feedback about price, with many customers finding competitive and reasonable... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Booking process

People report ambiguous experiences with the booking process, with many finding it simple, easy, and... See more

Website

Users describe ambiguous interactions with the website, with some finding it easy to use and helpful for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

An excellent way to find out exactly how much a large repair is going to cost. It doesn’t always come down to price but you can read individual reviews before you proceed. A reassuring experience. Jus... See more

Company replied

Rated 5 out of 5 stars

Very easy and convenient to use. I have only moved to this area recently so it is very helpful to have places that are recommended by the RAC who I can trust. My experience so far, having a Service,... See more

Company replied

Rated 5 out of 5 stars

Just like to give SKstreet cars a 5 star rating, Stefan kept me informed of his arrival time, job was completed in double quick time, no fuss, Stefan also advised me of another problem which he has p... See more

Company replied

Rated 5 out of 5 stars

I had a quote from DM Automotive repairs in Oulton Broad for a replacement wet belt on the Vauxhall Corsa which came in at a really good price so booked it in for replacement on the 21st April 2026. I... See more

Company replied


Company details

  1. Price comparison site
  2. Vehicle repair shop
  3. Car service
  4. Mechanic
  5. Online marketplace

About FixMyCar

Written by the company

FixMyCar is a free, easy to use service that lets drivers compare and book garages online. Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price. Get a quote

Contact info

3.9

Great

TrustScore 4 out of 5

11k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Replacement clutch took 8 days to replace

Competitive quote for replacement clutch and two Linx which unfortunately took 8 days without me having a car. They did not inform me that they very busy at the time and that it would take that long to do the work. The garage staff I dealt with on the phone were polite. I went with the garage as they had a five star rating. Car is running okay. If you’re prepared to wait then all good.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Exploitative fees and zero support for…

Exploitative fees and zero support for mechanics
​As a highly experienced mechanic with hundreds of completed jobs and a 4.5-star rating, I am appalled by the direction FixMyCar has taken.
​The company has recently implemented a predatory fee structure, increasing charges on certain repairs by double, triple, or even four times what they previously were. These massive hikes were pushed through immediately, with absolutely no improvements to the platform to justify the cost. It is glaringly obvious that the new management is prioritizing pure profit extraction over the success of the technicians who actually drive their business.
​When I reached out with constructive suggestions on how to improve the platform—as they specifically asked for input—I was met with total silence. Their support staff are consistently unhelpful; they lack any technical understanding of the automotive industry, and their standard "I will get back to you" response is a hollow promise they never fulfill. To make matters worse, the staff on the phone are frequently rude and dismissive.
​It seems they believe mechanics are stupid enough to keep bankrolling their lucrative office salaries while we do all the heavy lifting in the field. They are completely out of touch with the reality of the work.
​I am done being exploited. I am officially moving away from this platform to build my own independent reputation and website. If you are a mechanic looking for a partner that respects your craft and your bottom line, look elsewhere. Do not waste your time or money with this company.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Just a little heads up folks if you are…

Just a little heads up folks if you are thinking about using this 'service' I thought using this company would give me confidence in choosing a car repairer that they would have been vetted and testimonials checked but I was mistaken The company in question and this is my understanding offer advertising and nothing much else no expertise in anything other than turning a blind eye when things go wrong and this is the worring thing could put you in the hands of unscrupulous traders. So in summary do your own vetting and don't always believe the reviews could save yourselves a lot money not to mention the angst

7 April 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Paul,

We’re sorry to hear you weren’t satisfied with the garage on our platform.

We strive to partner with trusted and reputable garages to provide our customers with a seamless car repair experience.

If you could spare five minutes to email us at team@fixmycar.com with a brief explanation of the issue you encountered, we will investigate the matter and work to improve the experience for future users.

Thank you for taking the time to leave your feedback.

Kind regards,
The FixMyCar team

Rated 5 out of 5 stars

Gladstone Garage and Tyres in York

Gladstone Garage and Tyres in York were first class to deal with and provided a thorough and fair inspection of my car

1 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Michael,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly, got a good deal as well. Glad I used their service

18 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mjay,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

I booked an air con regas online

I booked an air con regas online, received confirmation it was booked etc, gave me the date and time, I took time off work and travelled from Nottingham to Derby, just to be told they don't even have a working air con regas machine, that it should be fixed next week, they said they are not registered with fixmycar anymore, but they're still on their system, wasted journey, wasnt happy, I should be compensated really !!!

29 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Chris,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 4 out of 5 stars

Clickmechanic was no good with my…

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4.

Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he's gone far and beyond to help out and will be my mechanic here on. Thanks FixMyCar

31 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Jason,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

If you have any suggestions on how we can make your next experience a 5-star one, we’d love to hear from you at team@fixmycar.com.

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

FixMyCar had car Registration number…

FixMyCar had car Registration number and knew type of new battery purchased through Tanya Batteries which directed my details to FixMyCar ,based on which Formula one Centres quoted £20 to fit battery , they did not book car for 3days then rang to bring car to their workshop ,did not bother to say battery fiiting cost was £70.00 only after i travelled 4 miles to their workshop they hiked the price to £70even though they knew all the time what type of battery was going to be fitted.Response from fix my car is misleading as the garage DID NOT inspect the car in person, they called me up for fitting the battery, I travelled 8 miles return, they didn't look at the car and hiked the quote by 350 percent without looking at the vehicle.

30 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mr Singh,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

I would have given ZERO STARS if I…

I would have given ZERO STARS if I could.
DO NOT book any service or MOT through these people as they DO NOT have access to the Diary of where you're booking!
I booked an MOT for 01Jun26 & received all the details for a garage but when I called to garage for a time slot they had nothing & were unable to take my car in until after the Expiry date of the MOT!

30 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Gilbert,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Very Rude .

Very Rude while talking on phone,for asking questions to clear the doubt .

29 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Good service and good price thanks

Good service and good price thanks

26 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mohamed,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Showed up at the garage to be turned…

Garage didn’t know about my “confirmed” booking. Now had to book it somewhere else for almost £300 more. What a joke

28 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Mariusz,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Bad experience

Bad experience a week ago
Spent 45 min and waiting
Owner called me to be early but nothing

22 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Great website makes it easy to get your…

Great website makes it easy to get your car snorted

3 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Christopher,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Very easy and convenient to use

Very easy and convenient to use. I have only moved to this area recently so it is very helpful to have places that are recommended by the RAC who I can trust.
My experience so far, having a Service, MOT and front brakes done and booking to get the rear brakes done has been great.

28 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Anne,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Easy to use they find the best prices…

Easy to use they find the best prices prompt and a very useful app have used them before and had the break pads done for 1/2 the price the garage quoted👍🏼

27 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon George,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

FixmyCar was helpful

FixmyCar was. Helpful in finding a garage that would do a regas on my Hyundai at a reasonable price.

26 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mr Foxon,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 2 out of 5 stars

The MOT/service booked through FixMyCar…

The MOT/service booked through FixMyCar claimed to be confirmed but the garage had no record of it. Fortunately the same garage accepted my booking direct and matched the price quoted by FixMyCar. Disappointed with the initial booking experience.

25 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Fraser,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 4 out of 5 stars

Easy process

Easy process, no probs

17 May 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Rob,

We’re happy to hear you had a positive experience with FixMyCar - thank you for taking the time to leave us a review!

If you have any suggestions on how we can make your next experience a 5-star one, we’d love to hear from you at team@fixmycar.com.

Kind regards,
The FixMyCar team.

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