FixMyCar Reviews 

11,373
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 634 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being knowledgeable, efficient, and friendly, making interactions positive and helpful. Many people also appreciate the competitive pricing and the ability to save money on repairs. Reviewers often highlight the quick and efficient service, with jobs completed promptly and effectively, and the platform is noted for its ease of use in finding quotes and local garages. However, some customers also noted issues with the booking process, experiencing problems with bookings not being recorded or conflicting information about appointments. A few other people also felt that services were not always carried out as expected or were not properly documented, leading to uncertainty about the work performed.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising the quick... See more

Price

People report ambiguous experiences with price, with many customers finding competitive and reasonable... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and knowledge. Many... See more

Booking process

Customers had ambiguous experiences with the booking process, with many finding it easy and quick to book... See more

Website

Clients share ambiguous opinions on the website, with some finding it easy to use and helpful for finding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4. Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he... See more

Company replied

Rated 4 out of 5 stars

Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect wa... See more

Company replied

Rated 4 out of 5 stars

A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.

Company replied

Rated 3 out of 5 stars

Staff friendly enough , wasn’t expecting the car to fail on so much , thing is not everyone has £700-800 spare and had no facility like bumper so that I could have the work done. Very dissapointed pai... See more

Company replied


Company details

  1. Price comparison site
  2. Vehicle repair shop
  3. Car service
  4. Mechanic
  5. Online marketplace

About FixMyCar

Written by the company

FixMyCar is a free, easy to use service that lets drivers compare and book garages online. Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price. Get a quote

Contact info

3.8

Great

TrustScore 4 out of 5

11k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.8

All reviews

(11,373)

584 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff were friendly and very helpful

The staff were friendly and very helpful didn't just drop a price on me told me roughly how much it would be 5 stars and I will be recommending them to my family and friends

18 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

Not good at all

Not good at all!
I booked this on Thursday for Saturday, got the confirmation, turned up Saturday morning and was told that its not booked in and it couldn't be done until a week later

18 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 2 out of 5 stars

THE PRICE QUOTED IS NOT WHAT YOU PAY!!!

I have used ClickMechanic before with sucess, but thought I'd try FixMyCar as they gave a good quote for a filter change, so I booked it and it was confirmed online. When the garage completed the work (would have been 10 mins but they didn't seem to know I was coming, and didn't have the filter in stock) They said the price was 350% higher than what FixMyCar quoted me! The site obviously doesn't work, and I should have been told about the cost before the work was done.
I have already sent an email to the team at fixmycar.com about this issue - they have not replied.

17 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Jackie,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Full service and an MOT

Went in for a full service and an MOT. Guys are really good and offered me the waiting room. They are quite busy but still makes time for a good chat. Good prices and helpful people. Makes you feel like coming back again and again. 5 star!

15 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Sami,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

Don’t waste your money

Don’t waste your money. Absolute scam artists. Came out to a DPF fault, diagnosed an EGR fault. remapped my EGR valve and cleared my DPF for £400. I took it for a drive after and the light came straight back on. Called and was told to bring it to them (a 30 minute drive for me with a car in limp mode) because they had more heads in the garage to look into it properly. Drove it in and the same guy looked at it in the car park (something he could have easily come to me for, I saw no other heads!) and told me it was an oil pressure sensor and they don’t do them. 30 minute drive back. Taking it to another garage, they diagnosed it properly (within about 20 minutes!) and all it was is a split air hose. So a complete (and apparently obvious to the other garage) mis-dignosis, a job that didn’t need doing, and £400 of my money, and still I had to go get it looked at and fixed somewhere else. DONT LET THIS SCAMMER TAKE YOUR MONEY TOO. If I could rate 0 stars I would. Absolutely no way the 5 star reviews on this business are all real.

11 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Alec,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Asked for quotes

Asked for quotes, response for garages was appalling.
Nearly two weeks later and still waiting for 3 more quotes.
How is this a comparison site if you only get 1 price.

7 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

We’re sorry to hear about the lack of quotes for the job you posted.

While we cannot guarantee that every job will receive a quote, we are actively working to increase the number of garages quoting through our website.

You can also request quotes directly from garages in your area by visiting https://www.whocanfixmycar.com/services, entering your postcode, selecting a garage, and clicking "Request a quote."

Kind regards,
The FixMyCar team

Rated 5 out of 5 stars

good customer service very helpful…

good customer service very helpful staff and the right price

15 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon George,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

You claimed i had garage appointment…

You claimed i had garage appointment but they knew nothing about it and said your quote was too low. So now im back to the old way to fing a garage to change my cambelt......your are terrible!

14 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Steve,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Easy to use and quick response 😃 you…

Easy to use and quick response 😃 you choose the garage that you like and the booking process is very easy

14 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Charles,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Easy to find a garage at prices that…

Easy to find a garage at prices that suited me.

14 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon William,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 2 out of 5 stars

Need a new cam belt but?

I clicked cam belt and waterpump and a garage has responded to my booking request but stated prices are for cam belt but not waterpump I am quite deaf that's why I don't ring round

14 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Paul,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 2 out of 5 stars

Easy to book MOT over the weekend using…

Easy to book MOT over the weekend using the service, received email confirmation but no time stated. Contacted garage Monday morning to see what time they wanted me to come and was told they were fully booked and unable to book the car in as organized. Booked elsewhere.

13 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Mrs Campbell,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 4 out of 5 stars

speedy service

Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect was that I had to then ring the garage to make an appointment. It would of been nice if the garage had rang me ! (minor point).

12 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Anthony,

We’re happy to hear you had a positive experience with FixMyCar - thank you for taking the time to leave us a review!

If you have any suggestions on how we can make your next experience a 5-star one, we’d love to hear from you at team@fixmycar.com.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Brilliant service would highly recommend

Brilliant service would highly recommend

1 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Paul,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Very straight forward

Very straight forward. Fixed my clutch for £300 less than previous quote, Very satisfied.

22 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Diane,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

The whole experience was quick and…not as expensive

The whole experience was quick and surprisingly not as expensive as I thought. The whole job was done in less than one day plus the guys were knowledgeable and knew what they were talking about. When you consider my car had a none working clutch so H&R had it picked up and taken to their garage all in a day I cannot complain. Super company, super quick . Recommend very highly . 5 stars around.

25 June 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Kennett,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

quick response from local area mechanic…

quick response from local area mechanic who arrived next day and resolved the issue quickly far less cost than the main dealer offered . Recommend this platform

10 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Brian,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 3 out of 5 stars

Booked Air Con charge on line Date but…

Booked Air Con charge on line Date but no time provided - checked with garage who informed me that they were about to phone me to cancel as they had no availability - no good booking on-line if space not available.

9 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Warren,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Completely unconfirmed "booking" and incorrect price quoted

I used FixMy Car to get qoutes for an aircon regas on a 2022 Ford Puma.
Of the four garages offered, I chose the most convenient , which was also the cheapest, and selected from the offered dates which was Wednesday 8th July.
I got an email confirming my booking has been made, but please contact the garage to confirm booking arrangements.
Car: Puma Ford 2023 - CP72***
Service: Aircon Regas - £55
I thought this would be just the time on the day, but looking at the garages website, the price quoted was clearly for R134a, the older and cheaper standard, despite the age of the car meaning it clearly needs the newer standard gas.
I tried phoning the garage three times, got voicemail each time. Left my details. The appointment date has now passed with no contact from the garage.
A total waste of time.

6 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Neville,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Gives wrong quote

Got quoted £60 for air con regas. Chose the garage. Garage on arrival quoted £129. Said fix my cars quotes always wrong. Won’t use them again

7 July 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mark,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

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