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Akela Pet Foods Ltd Reviews 3,296

•
TrustScore 5 out of 5

4.9

Animal feed shop
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Review summary

Created with AI, based on recent reviews

Evaluating 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the dog food, noting its human-grade ingredients and positive effects on their pets' health, including shiny coats, bright eyes, and improved digestion. The delivery service is frequently highlighted as speedy, reliable, and often arriving earlier than expected, making the ordering process convenient and hassle-free. Reviewers also appreciate the helpful and friendly staff, and the ease of ordering online. However, some customers expressed dissatisfaction with changes to the delivery service options, specifically regarding the courier. A few people also mentioned concerns about recent recipe reformulations, particularly the inclusion of certain ingredients and increased levels of supplements without prior consultation.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the quality of the food, noting that their... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the food, noting... See more

Delivery service

Users describe positive interactions with delivery services, frequently highlighting the speed and efficiency... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering online,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and wonderful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality dog food (human grade ingredients). Love that it's delivered straight to home, saves us the hassle of going to the shop. Deliveries are always speedy. Plus it works out cheaper than the shop!... See more

Rated 5 out of 5 stars

I've used Akela for many years , tried other dog foods but always came back , gives my dogs shiny coats , bright eyes lots of vitality everything they need to be happy and healthy. I order on line a... See more

Rated 5 out of 5 stars

I wouldn’t feed my dog anything else - she has allergies, Akela fish (allergies include poultry) is a super high quality food. She loves it ( we also add cooked veggies which she adores) we have noti... See more

Rated 5 out of 5 stars

The Akela cat kibble is brilliant the fact that bot cats and kittens can eat it is perfect, as my kitten is constantly at the cat food and refuses to eat her kitten food, so this takes a lot of the st... See more

Company details

  1. Animal feed shop
  2. Feed manufacturer
  3. Frozen food manufacturer
  4. Pet shop
  5. Pet Care Store
  6. Vitamin & Supplements Shop

Written by the company

Akela offers premium WholePrey Concept 80:20 Grain-Free foods, proudly made in Britain. Our dry food is made in the UK, our wet food is produced in Germany to the same high standards, and our raw range is supplied under our sister brand, NutriWolds. Vet-approved and trusted by breeders and rescue clubs, with qualified staff offering expert nutrition advice. Free next-day delivery available – see our website for details.

Akela Taste Guarantee

We're so confident that your furry friends will love Akela that we guarantee it!

We're so confident that your furry friends will love Akela that we guarantee it!
All Akela food is covered under our Taste Guarantee for 30 days from the date of purchase. Opened foods (limited to one per customer) or sealed foods (no limit) can be returned to us at your expense. Here are the terms: 1. You need to notify us by e-mail within 30 days of purchase that you wish to make a claim and include your order number (or a copy of your receipt if you ordered via a stockist) 2. You need to send the food back to us in its original packaging at your expense 3. We will check the food, weigh it and provide a refund for the residual weight minus a 10% fee for opened foods.

Contact info

  • Unit 6 Cooil Smithy, Isle of Man Business Park,, IM2 2QA, Douglas, Isle of Man

  • wholeprey.com

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

My dog is now 13plus

My dog is now 13plus. She was a rescue dog and for the 12 years ive had her has had Akela. It arrives quickly and is fresh. She looks well on it and her coat is good.I have had a vet say she hopes she is as good when she is a similar age! I would happily recommend it .

17 November 2025
Rated 5 out of 5 stars

Amazing high quality food.

I wouldn’t feed my dog anything else - she has allergies, Akela fish (allergies include poultry) is a super high quality food. She loves it ( we also add cooked veggies which she adores) we have noticed the benefits through her fur, teeth and general overall health. Would highly recommend Akela to anyone.

21 October 2025
Rated 5 out of 5 stars

Akela offers such a range of options

They are great on delivery, my dog loves the small kibble. There is so little variety for dogs in flavour normally but Akela offers a lovely range of different flavours PLUS the option of small kibble. My little Border Terrier just doesn't eat any other dried food now and I can't fault it.

20 October 2025

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