I can’t understand the poor reviews. We had great service, a lovely clean car with not a scratch on it, no problems at all. The agent did not try to push extra insurance on us at all and our deposit w... See more
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Without doubt the worst experience from start to finish. What a disreputable awful negligent company. Upon arrival we had to wait for 40 minutes for a shuttle bus. Then upon check in everything was s... See more
Flights were cancelled and we had to be at the airport earlier than scheduled drop-off. No answer at helpline. Left a message. Nobody called back. Had to leave vehicle at next-door neighbor, abutting... See more
Wiber car rental at Alicante airport. I refused to pay extra insurance. Took photos showing no damage. On return there was a mark like a finger nail scratch underneath where the front bumper joined th... See more
Company details
- Phone and internet services
- Internet provider
- Internet Service Provider
- Mobile network operator
- Telecommunications service provider
- Telephone company
Written by the company
Wiber es fibra óptica, móvil, línea de teléfono solo si la quieres y televisión con los mejores canales. Y con el mejor servicio incluido en tu Tarifa Plana.
Contact info
Calle Rambla de las Brujas 1, Edif. Mediterráneo, 18600, Motril, Spain
- 958570202
- info@wiber.es
- wiber.es
1.9
Poor
82 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Wow!!
Wow! Having had a phone line and internet with Telefoncia for over ten years, who repeatedly told me that my area was unsuitable for fibre and there was no way they could increase my internet speeds ... I saw a Wiber van in the local town, so gave them a call (not expecting very much).
They came to install fibre two days later. For the last few years I have had incredibly fast internet, a fixed IP address, 100 or so channels of TV and a fixed phone line for 1/3rd the cost of Telefonica.
What is more, I even have customer service. Companies are often best judged by what they do when things go wrong. Two days ago there was a fire nearby, and my internet went. I phoned Wiber to find out what was going on ... and wait for this ... I did not spend 10 minutes pressing options on my key pad, nor spend 30 minutes on hold; I spoke to a real human being with 30 seconds of calling. That real human being explained the problem and told me that they had people on the ground working on mending the damage to the cable. I then received a text, to update me on progress. And just after midnight, everything came back up. Full marks.
I can heartily recommend Wiber.es. This level of customer care is almost unheard of these days!
25 February 2022
Unprompted review
Reply from Wiber
Thank you very much for your review. We really appreciate your words. It is our main goal to provide the best customer service possible.
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