Excellent customer service. I did have an issue with the wig color as the marketing photo was not the same as uwig I received. That was disappointing but if you order something online without actu... See more
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Company details
Information provided by various external sources
We founded Wigyy with one simple goal: To constantly evolve and deliver beauty to our customers, so that everyone can achieve the hair of their desires.
Contact info
68 Willow Rd,Menlo Park , 94025, California, United States
- +1(213)7618707
- service@wigyy.com
- wigyy.com
Hasn’t replied to negative reviews
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FRAUDULENT COMPANY
Sep 10, 2025 I processed a wig under order: W82288436 (Adelaide), which never has been delivered. I was sending my emails to customer service, at least 3 or 4 until Chris (customer service representative) answered. Despite my request to be reimbursed, no action has been taken, situation obliging me to take next step of actions. DO NOT ANSWER TO THE PUSHY ADVERTIZMENT ON EVERY SITE YOU CONSULT ON LINE. IT IS A SCAM!!!!
Customer service wonderful
Customer service wonderful.
Chris really help me. I appreciate the commercial gesture. The wigs are quality and wigyy is honest.
Thieves! Fraudulent!
They took my payment and never sent me my order. I contacted them through the recommended email 3 times with no response. I tried going through the website "Live Chat" who gave me a form to fill out to make a payment to receive a response from customer service! I'm not paying to receive customer service. I reported the fraud to my credit card.
Very quick customer service
Very quick customer service. I didn't upgrade shipping so it was slow, within minutes of my query they knew exactly where it was! (it was in my mailbox, delivered that day!! LOL)
Very natural and looks and feels great!
Very natural and looks and feels great!
I had an amazing experience ordering…
I had an amazing experience ordering from Wigyy! The seller’s response was lightning-fast, and when a small issue came up, they handled it with incredible speed and professionalism. I’m beyond impressed and will absolutely be ordering again. I’ll be telling all my friends and family to give Wigyy a try—you won’t be disappointed!
Great service
Great service, knowledgeable, personal, was ready to help me in my problems! They stand behind their products. Thank you!
Good product and vert good custom et…
Good product and vert good custom et services
Pretty hair clip bun!
I am overwhelmingly delighted with my…
I am overwhelmingly delighted with my Perla wig it’s so soft and light I have already ordered another on and a a wig headband I hope it’s the same quality and speed of delivery congratulations on your prompt delivery and excellent product
If I had questions Chris was always…
If I had questions Chris was always prompt with his response. I appreciated his professionalism & resolve to help me! You don't find that with online merchants these days. Chris is outstanding!
China company
Didn't care for 1st wig still haven't got 2nd wig been 2 months customer service is horrible don't want me to return wig said I would have to return to China when I see California address and phone number want to give me 40percent back and 5 coupon I have cancer so I wad really counting on these wigs tired of arguing with company save your money pay extra elsewhere and get some one reliable I'm waiting on 2nd wig hopefully it's better than the first one I will be donating to American cancer society important note they said they tried to refund 40 percent and my card denied it really think of something better
Chris was very accommodating and…
Chris was very accommodating and friendly handling my needs. She responded quickly to my emails.
Very Helpful
I made the decision to return one of the wigs I purchased and Chris was very helpful. Thank you Chris!
Chris is super efficient!
Chris followed through with me, keeping me abreast of everything he was doing, and responded to each of my questions quickly and efficiently.
Made it easy to satisfy my needs
Customer Service Team
Extremely helpful, offered solutions, very polite. Would highly recommend
Great service and product.
Quality product, great customer service and good experience!
The staff where good at responding but…
The staff where good at responding but as for delivery this has taken quite a few weeks to arrive
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