Wigyy logo
Visit website

Wigyy Reviews 867

•
TrustScore 3.5 out of 5

3.7

Hair extensions supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 343 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, noting that items often appear natural, well-made, and lightweight. Many also highlight the exceptional customer service, with staff members consistently described as helpful, polite, and quick to respond to inquiries and resolve issues. However, some people were dissatisfied with the product itself, finding that items received did not match advertised images or descriptions, particularly regarding color and hairline. A few other people also felt that the ordering process could be problematic, with some experiencing long shipping times or not receiving their orders at all.

What people talk about most

Product

Consumers find product quality to be ambiguous. Many reviewers praise the natural look, softness, and... See more

Quality

Clients share positive opinions on quality, with many praising the high quality, natural look, and soft,... See more

Customer service

Customers generally report positive experiences with customer service, highlighting their helpfulness, quick... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report never receiving their orders,... See more

Staff

Reviewers consistently express high satisfaction with the staff, particularly highlighting the exceptional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent customer service. I did have an issue with the wig color as the marketing photo was not the same as uwig I received. That was disappointing but if you order something online without actu... See more

Rated 5 out of 5 stars

After received my first 2 Perla & Muriel wigs, I received so many compliments on my hair looking goog (enthusiastic "Wow! Your hair looks really great!" from friends that know me & strangers as well,... See more

Rated 5 out of 5 stars

To whom it may concern, I have been dealing with Chris regarding a query over the last several days, I am extremely happy with the speedy response to my emails and the manner in which my query has bee... See more

Rated 5 out of 5 stars

I bought 2 wigs, one was just perfect! The second just wasn’t laying quite right. Customer service was excellent! They responded immediately to every email to fix the issue and make sure I was compl... See more

Company details

  1. Hair extensions supplier

Information provided by various external sources

We founded Wigyy with one simple goal: To constantly evolve and deliver beauty to our customers, so that everyone can achieve the hair of their desires.

Contact info

3.7

Average

TrustScore 3.5 out of 5

867 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

EXQUISITE wigs ! SoO REALISTIC and BEAUTIFUL!

I received the last of 3 wigs i ordered from Wiggy on Friday night and i am THRILLED with the quality of these VERY REALISTIC wigs. They are BEAUTIFUL and once styled to fit your face..you will have the hair you always wanted. LOT of tutorials on You Tube on how to style, wear , wah and care for your wig. I LOVE my Wigs! Special th lanks Chris at customer service for her help!!!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I had an issue with one of my orders and it was quickly resolved by the customer service team, they are able to offer quick and easy resolutions to any problem.

15 September 2025
Unprompted review
Rated 1 out of 5 stars

My wife ordered a wig and never…

My wife ordered a wig and never received it. No correspondence from them at all after numerous emails . It’s been 7 weeks from time of order
STAY AWAY FROM THIS COMPANY!!!

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Company great to work with

If you have any issues, the company is very willing and able to work with you to solve anything. Hair color was true to my color.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Surprisingly nice!

I am very happy with the wig I purchased from Wigyy. The shipping was very quick and they delivered a quality product. I was pleasantly surprised at the fullness and how pretty the color of the wig. I look forward to wearing it around my friends and hearing their comments.

Susan

18 September 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 2 wigs and a heartless rap

I ordered 2 wigs and a heartless rap. It's been over a month and no wigs. Now I'm upset. They keep on telling me they have shipped the merchandise. I have not received a thing. No wigs. But Wigyy got my money. I guess I was scamed... I will let everybody on Facebook to watch out for Wigyy scam.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Honest and good seller

The hair topper we bought was not exactly the right size coverage we were expecting. We contact the seller about a refund and he proposed us an acceptable deal considering the return fees that would probably be too much.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

I bought two hair pieces

I bought two hair pieces; one had a slight flaw, but Wigyy took care of it and made it to my satisfaction, I highly recommend buying from them as they strive to make their customers happy.

1 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look