Wild Clouds Reviews 

149
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning and unique design of the products, often highlighting the vibrant prints and comfortable fabrics. Many people appreciate the excellent quality of the clothing, noting its durability and how well it fits. Reviewers also value the custom sizing options, which help ensure a perfect fit for various body types. However, some customers also noted occasional issues with stitching quality, with one person experiencing a seam splitting shortly after wearing a jumpsuit. A few other people also felt that the sizing could be inconsistent, requiring careful consideration or exchanges to find the right fit, and one item arrived with a dye transfer issue making it unfit for purpose.

What people talk about most

Product

Reviewers express delight with the product, consistently praising the high quality, comfort, and unique... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting beautiful, comfortable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The jumpsuit is stunning. But even better is the customer service. Franny was just brilliant, so helpful and persistent in sorting a solution for me, for a replacement item. Cannot fault them, and wil... See more

Company replied

Rated 5 out of 5 stars

I am 6ft and a size 10 and really struggle to get clothes that fit. I stumbled upon Wild Clouds and loved their style and was super happy to see that they are a B Corp and also offer custom sizing to... See more

Company replied

Rated 5 out of 5 stars

Bought a reversible padded vest at a great price in the seconds sale. I couldn't actually detect what was faulty about the item. Quality fabric, unique design & well finished. I have worn this a l... See more

Company replied

Rated 5 out of 5 stars

Lovely clothes!!! I would love it if you made a longer length because I'm so tall, but also I loved the trousers so much I'm keeping them anyway even though they're short on me everyone says they look... See more

Company replied


Company details

  1. #80 of 606 best companies in Clothing Shop

Written by the company

We created Wild Clouds because we wanted more from our clothing. More sustainability, more longevity, more versatility, more comfort, and importantly we believe that sustainable clothing should be affordable and without a hefty price tag. We’re committed to slow fashion, making our seasonless clothing in London and India , using the most sustainable materials we can find. We want our clothes to be thoughtful, accessible and playful, combining uniquely whimsical prints with practical silhouettes. With our robust designs and repair promise, our ultimate goal is to create long-lived clothes that make our customers feel magical for years and years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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4.9

All reviews

(149)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ll be back

Beautiful, quality garments that look and feel divine. I can also confirm the customer service is 5*, very responsive and lovely with it too.

All in all, a perfect shopping experience; I just have to restrain myself from buying every design. Pray for me.

16 January 2024
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Reply from Wild Clouds

Ahhh thanks Nicola!! We are praying for you, lols!

Rated 5 out of 5 stars

Best Customer Experience

Quite simply the best customer service I’ve ever experienced. Shout out to Franny for your help in sorting a return and replacement item and providing 100%customer satisfaction!

9 February 2024
Unprompted review
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Reply from Wild Clouds

We're so pleased to hear this! Thank you for leaving a lovely reviewx

Rated 5 out of 5 stars

Great customer service

Great customer service. I had to request that my order be sent to a different address than the one I initially indicated. In response, my order was promptly sent to the new address and I received a friendly message right away to let me know. The vest I ordered is lovely and fits well. It was a much appreciated Xmas gift. I had a very pleasant experience and plan to purchase other items.

15 December 2023
Unprompted review
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Reply from Wild Clouds

Thank you Mine! We really appreciate you taking the time to leave us a lovely review.

Rated 5 out of 5 stars

Wild Clouds: every single piece is an artwork

If everyone worked like Wild Clouds, the world would have been a different, better sort of place. An incredibly friendly costumer service goes above and beyond to make sure you have what you wanted! And my god, the quality of the fabric!!!! How well this is made I can't even begin to explain. I find myself getting more and more pieces which are all incredibly empowering, colourful and impression-making!!!!!!! I'm asked ALL THE TIME about what I wear when with Wild Clouds, and I do love the attention to the detail in their designs. Like an artwork, every single time. Thank you for your attention to this detail and long may your enthusiasm to what you are doing last!!!!!!

19 January 2024
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Reply from Wild Clouds

Love this, thank you so much! Thrilled to hear and makes all our hard work worthwhile xx

Rated 5 out of 5 stars

Favourite item of clothing!!!

Favourite item of clothing, absolutely beautifully made & a bonus that it is double sided too! Will definitely be buying more <3

10 December 2023
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Reply from Wild Clouds

Thanks Emily!! Reading this makes us so happy :)

Rated 5 out of 5 stars

Fantastic

Fantastic fit. Beautiful trousers and top. Superb customer service and communications. A really friendly company.

17 November 2023
Unprompted review
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Reply from Wild Clouds

So pleased to read this review, thanks so much! x

Rated 5 out of 5 stars

Love love love!

Absolutely love Wild Clouds! I have 2 jumpsuits and adore them! Gorgeous fit and material. I get so many compliments! Amazing customer service!

12 November 2023
Unprompted review
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Reply from Wild Clouds

Brilliant, so pleased you love your jumpsuits. Thanks for taking the time to leave a lovely review x

Rated 5 out of 5 stars

I love material

I love material, shape and how quick my order came ! Very stylish and very comfortable clothes! I first ordered jumpsuits and after pants and shirt, I don’t think I will stop ordering from them, quite dangerous for my budget 😂

21 August 2023
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Reply from Wild Clouds

Thanks for the lovely review and supporting our small business! x

Rated 5 out of 5 stars

A winning company

Wild Cloud clothes are so versatile, comfortable and come in such striking prints and colours. I love them:) Add on the ethical, sustainable stance, wonderful, personable customer care and super efficient service and you have a winning company!

30 August 2023
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Reply from Wild Clouds

Thanks for taking the time to leave such a lovely review! x

Rated 5 out of 5 stars

I did order two pieces at the same…

I did order two pieces at the same time, they came in separate packages. Would the postage have been cheaper if they had been packaged together? But that aside, I'm thrilled with my purchases.

21 August 2023
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Reply from Wild Clouds

Such a good point, and sorry you got 2 parcels. We try really hard not to send two parcel in 2 parcels, and from next month this won't happen again! Thanks so much for leaving a lovely review, glad you are thrilled with your purchase :) x

Rated 5 out of 5 stars

Beyond the norm!

Lovely and caring customer service when a tech issue reared it's head. Still received my order within just a few days and I'm so happy with it. Overall, Wild Clouds are a wonderful and conscientious company with a very creative design approach. Totally recommend!

8 August 2023
Unprompted review
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Reply from Wild Clouds

Jess, thanks for the lovely review, so pleased you love your Wild Clouds and could place your order eventually but delivery was quick :) x

Rated 5 out of 5 stars

Everything apart from jumpsuit!!

Love love I got cami & shorts & shirt & kimono 👘. In the beast material. So happy great quality & great to support small business. Have had lots compliments

20 July 2023
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Reply from Wild Clouds

Yay! So pleased you love your Wild Clouds Blue beasts. Thanks for the lovely review!

Rated 5 out of 5 stars

The perfect pair of trousers

The perfect pair of trousers - comfy, vibrant, flattering and i can imagine myself wearing these for all occasions - dressed up/for work/for pjs…for anything! LOVE them!!

31 July 2023
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Reply from Wild Clouds

Brilliant! Thanks so much for the marvellous review and so pleased you love your trousers :)

Rated 5 out of 5 stars

I received so many compliment’s wearing…

I received so many compliment’s wearing the green cloud jumpsuit at the Wildnerness festival last weekend ! think the count was over 20 asking where I got it from ! I hope others have found your funky sustainable pieces ! I’ve just placed another order for some more pieces for my next festival ! I have just returned one piece as it was too small so yet to experience the refund process but i am not concerned !

1 August 2023
Unprompted review
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Reply from Wild Clouds

Thank you for taking the time to leave us a review. We're thrilled to hear you love your jumpsuit and have received so many compliments 💗

Rated 5 out of 5 stars

Great small seller

Love the print and the quality was much better than expected, very happy with my purchases and would definitely buy from them again

7 August 2023
Unprompted review
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Reply from Wild Clouds

Thank you so much!

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